Robert Hargraves' MBP 2020-07-28.etrecheck EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-28 04:58:38 Download EtreCheck from https://etrecheck.com Runtime: 1:27 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Two-finger scrolling not working reliably on mail messages in OS X Cat alina 10.15.6 but works on other apps. I have MacBook Pro 2018. Proble m has persisted for a year or more. I've force-quit Mail, rebooted OS X many times. 1-finger and 3-finger gestures work fine. 2-finger scro ll does not, almost half the time. This only happens with Mac Mail app . Major Issues: Anything that appears on this list needs immediate attention. System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Corrupt hosts file - Hosts file is corrupt. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2018-2019) MacBook Pro Model: MacBookPro15,1 2.6 GHz 6-Core Intel Core i7 (i7-8850H) CPU: 6-core 16 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400 Battery: Health = Normal - Cycle count = 174 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 Radeon Pro 560X - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 185.86 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.24 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 499.96 GB (Shared - 185.86 GB used, 320.59 GB available, 301.02 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 301.02 GB free) APFS Mount point: /private/var/vm Encrypted disk1s5 - Macintosh HD 499.96 GB (Shared - 11.24 GB used, 320.59 GB available, 301.02 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en7: TomTom Interface en9: Apple USB Ethernet Adapter Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G73) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 0 - Corrupt! Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: unknown (Custom Configuration) Antivirus software: None! Unsigned Files: Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MAIRUploader.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload Details: Executable file is not accessible without Full Drive Access Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the whitelist - probably OK Login Item: ~/Downloads/WeatherRadar-144452.app/Contents/Library/LoginItems/NTSafariAppHelper.app Apps: 18 Kernel Extensions: /Applications/DHMCVirtualVisit.app ZoomAudioDevice.kext (1.1 - SDK 10.13) /Applications/duet.app DuetDisplay.kext (2.1.4 - SDK 10.9) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 186 Apple tasks [Running] 110 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 176 Apple tasks [Running] 126 Apple tasks Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-06-21) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2020-06-02) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-02) User Launch Agents: [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2020-07-28) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (? 0 - installed 2020-06-06) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2020-06-06) User Login Items: [Not Loaded] HoudahSpotHelper (Houdah Software s.a r.l. - installed 2020-04-27) Modern Login Item /Applications/HoudahSpot.app/Contents/Library/LoginItems/HoudahSpotHelper.app [Not Loaded] NTSafariAppHelper (? - installed 2018-09-26) Modern Login Item ~/Downloads/WeatherRadar-144452.app/Contents/Library/LoginItems/NTSafariAppHelper.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09) Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-04-27) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Backblaze Backup (Backblaze - installed 2020-06-02) Flash Player (Adobe Systems, Inc. - installed 2019-06-21) Time Machine: Time Machine information not available without Full Drive Access. 6 local snapshots Oldest local snapshot: 2020-07-27 07:48:55 Last local snapshot: 2020-07-27 19:28:49 Performance: System Load: 2.90 (1 min ago) 1.76 (5 min ago) 0.76 (15 min ago) Nominal I/O speed: 18.10 MB/s File system: 18.01 seconds Write speed: 1805 MB/s Read speed: 2812 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 27.75 % (?) EtreCheck 13.69 % (App Store) routined 5.16 % (Apple) LocationMenu 0.14 % (Apple) duet 0.07 % (Duet, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 557 MB (App Store) Google Chrome 117 MB (Google, Inc.) Dock 84 MB (Apple) Safari 78 MB (Apple) AppleSpell 59 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 2 MB / 3 MB (?) assistantd 5 KB / 2 KB (Apple) rapportd 2 KB / 1 KB (Apple) SystemUIServer 0 B / 64 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.66 GB Used RAM: 5.18 GB Cached files: 3.16 GB Available RAM: 10.82 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-06-30 Duplicate File Finder (6.7.3) 2020-07-10 Keynote (10.0) 2020-07-10 Numbers (10.0) 2020-07-10 Pages (10.0) 2020-07-13 Kindle (1.29.0) 2020-07-20 RAR Extractor Lite (6.1.1) 2020-07-23 FileZilla Pro (3.49.2) 2020-07-24 XProtectPlistConfigData (2127) 2020-07-24 GarageBand (10.3.2) 2020-07-25 Mimeo Photos (4.1.4) 2020-07-26 macOS 10.15.6 Update 2020-07-26 MRTConfigData (1.64) 2020-07-26 Gatekeeper Compatibility Data (1.0) 2020-07-27 Zoom (5.1.28648.0705) 2020-07-27 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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