EtreCheckPro version: 6.2.6 (6C020)
Report generated: 2020-06-11 10:09:15
Download EtreCheckPro from https://etrecheck.com
Runtime: 11:60
Performance: Poor

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention. 
  More than one antivirus app - This machine has multiple antivirus apps installed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This machine has kernel extensions that may not work in the future.

Hardware Information:
  iMac (21.5-inch, Late 2015)
  iMac Model: iMac16,1
  1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core
  8 RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1867  
    BANK 1/DIMM0 - 4 GB DDR3 1867  

Video Information:
  Intel HD Graphics 6000 - VRAM: 1536 MB
    iMac 1920 x 1080

Drives:
  disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
        disk1s1 - M*******************  Data (APFS) [APFS Virtual drive] (Shared - 436.20 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 169 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.06 GB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 11.37 GB used)
        disk1s6 - M************  Data (APFS) (Shared - 11.50 GB used)

Mounted Volumes:
  disk1s1 - M*******************  Data [APFS Virtual drive]
    1000.00 GB (Shared - 436.20 GB used, 552.22 GB available, 535.19 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 4.30 GB used, 535.19 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    1000.00 GB (Shared - 11.37 GB used, 535.24 GB available, 535.19 GB free)
    APFS
    Mount point: /Volumes/Macintosh HD

  disk1s6 - M************  Data
    1000.00 GB (Shared - 11.50 GB used, 552.22 GB available, 535.19 GB free)
    APFS
    Mount point: /
    Read-only: Yes

Network:
  Interface en0: Ethernet
  Interface en9: iPhone 4
  Interface en6: iPhone
  Interface en7: iPhone 2
  Interface en5: iPad
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en8: iPhone 3
  Interface en10: iPhone 5
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 119.30 GB available

System Software:
  macOS Catalina 10.15.5 (19F101) 
  Time since boot: Less than an hour

Notifications:
  personalVPN.app
    24 notifications

  EtreCheckPro.app
    one notification

Security:
  System Status
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple, AdGuard, and Malwarebytes

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.logmein.rescue.be.7366401f-5e6a-20ea-cde7-55e517752227.plist
    Executable: /private/var/tmp/LogMeIn Rescue - 68A2/Support-LogMeInRescue.app/Contents/MacOS/Support-LogMeInRescue -reboot
    Details: Close match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.starfield.backupservice.plist
    Executable: /Applications/Workspace/BackupService/offSyncService
    Details: Exact match found in the whitelist - probably OK

  Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/RL Secure Plug-In Layer.plugin
  Plugin: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
  Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin
  Plugin: ~/Library/Internet Plug-Ins/WbeTools64_14.plugin
  Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin
  Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
  Plugin: ~/Library/Internet Plug-Ins/fileEditTool64_15.plugin

  Apps: 8

32-bit Applications:
  120 32-bit apps

Kernel Extensions:
  /Library/Application Support/WiTopia
    [Not Loaded] tap.kext (1.2)
    [Not Loaded] tun10.7.kext (1.2)

  /Library/Application Support/com.adguard.Adguard/kext
    [Not Loaded] com.adguard.nfext_signed.kext (1.0.5 - SDK 10.12)

  /Library/Extensions
    [Not Loaded] LittleSnitch.kext (3.0.4 - SDK 10.8)
    [Not Loaded] MacOSXCameraDriver.kext (1.0.1)
    [Not Loaded] WacomTablet.kext (Wacom Tablet 4.9.0-2)

Startup Items:
  Tablet Path: /Library/StartupItems/Tablet 
  Parallels Path: /Library/StartupItems/Parallels 

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  181 Apple tasks
  [Running]  116 Apple tasks

System Launch Daemons:
  [Not Loaded]  34 Apple tasks
  [Loaded]  189 Apple tasks
  [Running]  114 Apple tasks

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-09)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11)
  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21)
  [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-05-22)
  [Running] com.backblaze.bzserv.plist (Backblaze - installed 2020-06-01)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-11)
  [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-12-04)
  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-05-07)
  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21)
  [Other] com.starfield.backupservice.plist (? e9a26e0a  - installed 2012-03-05)
  [Running] com.witopia.personalvpnhelper.plist (WiTopia - installed 2020-06-05)

User Launch Agents:
  [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2020-06-11)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21)
  [Not Loaded] com.logmein.rescue.be.7366401f-5e6a-20ea-cde7-55e517752227.plist (? 0  - installed 2020-05-04)
  [Running] com.witopia.personalvpn.launcher.plist (WiTopia - installed 2020-05-01)

User Login Items:
  [Not Loaded] LauncherApp (App Store - installed 2020-03-22)
    Modern Login Item
    /Applications/AdBlock Max.app/Contents/Library/LoginItems/LauncherApp.app

  [Not Loaded] com.securemac.MacScanAgent (SecureMac - installed 2019-07-06)
    Modern Login Item
    /Applications/MacScan.app/Contents/Library/LoginItems/com.securemac.MacScanAgent.app

  [Not Loaded] LoginItemHelper (App Store - installed 2017-02-01)
    Modern Login Item
    /Applications/Screenshot Plus.app/Contents/Library/LoginItems/LoginItemHelper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2017-02-01)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Running] personalVPN (WiTopia - installed 2020-06-05)
    Application
    /Applications/personalVPN.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-04-07)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2019-04-07)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Internet Plug-ins:
  Flip4Mac WMV Plugin: 3.2.0.16   (? - installed 2017-02-01)
  FlashPlayer-10.6: 32.0.0.387 (Adobe Inc. - installed 2020-06-09)
  RL Secure Plug-In Layer:  (? - installed 2016-11-15)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-20)
  AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-20)
  DivXBrowserPlugin: 1.4 (? - installed 2017-02-01)
  Flash Player: 32.0.0.387 (Adobe Inc. - installed 2020-06-09)
  RealPlayer Plugin:  (?)
  Silverlight: 5.1.50428.0 (? - installed 2017-02-01)
  DirectorShockwave: 12.2.5r195 (? - installed 2016-08-31)
  iPhotoPhotocast: 7.0 (Apple - installed 2017-02-01)

Safari Extensions:
  AdBlock Max (App Store - installed 2020-03-22)
  AdBlock Max Safari Icon (App Store - installed 2020-03-22)
  Ghostery Lite Content Blocker - Cosmetic Filters (App Store - installed 2020-01-11)
  Ghostery Lite Content Blocker - Network Filters (App Store - installed 2020-01-11)
  Ghostery Lite Content Blocker - Privacy Filters (App Store - installed 2020-01-11)
  Ghostery Lite Safari Extension (App Store - installed 2020-01-11)

3rd Party Preference Panes:
  Backblaze Backup (Backblaze - installed 2020-06-01)
  Flash Player (Adobe Inc. - installed 2020-05-22)

Time Machine:
  Time Machine information not available without Full Drive Access.
  One local snapshot
  Oldest local snapshot: 2020-06-05 12:31:49
  Last local snapshot: 2020-06-05 12:31:49

Performance:
  System Load: 2.09 (1 min ago) 1.86 (5 min ago) 1.25 (15 min ago)
  Nominal I/O speed: 5.14 MB/s
  File system: 41.70 seconds
  Write speed: 60 MB/s
  Read speed: 52 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 3 %
  User: 3 %
  Idle: 94 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  kextcache (10) 16.28 % (Apple)
  EtreCheckPro 5.22 % (Etresoft, Inc.)
  WindowServer 3.52 % (Apple)
  warmd 2.46 % (Apple)
  mds 2.02 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 490 MB (Etresoft, Inc.)
  com.apple.WebKit.WebContent (2) 227 MB (Apple)
  com.apple.SafariServices.ExtensionHelper 169 MB (Apple)
  kextcache (11) 130 MB (Apple)
  mds_stores 105 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  openvpn 5 MB / 1 MB (WiTopia)
  mDNSResponder 409 KB / 80 KB (Apple)
  ath 13 KB / 11 KB (Apple)
  netbiosd 11 KB / 5 KB (Apple)
  AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 3 (Apple)
  kextcache (11) 2 (Apple)
  warmd 1 (Apple)
  trustd (4) 1 (Apple)
  mds_stores 1 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 531 MB
  Used RAM: 3.89 GB
  Cached files: 3.59 GB

  Available RAM: 4.11 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-05-18 Google Earth (1.3.14.131)
  2020-05-28 Zoom (5.0.25694.0524)
  2020-06-05 macOS Catalina 10.15.5 Update
  2020-06-05 personalVPN (3.0.0)
  2020-06-08 XProtectPlistConfigData (2122)
  2020-06-08 Gatekeeper Configuration Data (181)
  2020-06-08 MRTConfigData (1.61)
  2020-06-08 Voice Update - Nora (1.3.13)
  2020-06-09 Adobe Flash Player (32.0.0.387)

Clean up:
  ~/Library/LaunchAgents/com.logmein.rescue.be.7366401f-5e6a-20ea-cde7-55e517752227.plist
    /private/var/tmp/LogMeIn Rescue - 68A2/Support-LogMeInRescue.app/Contents/MacOS/Support-LogMeInRescue
    Executable not found
  /Library/LaunchDaemons/com.starfield.backupservice.plist
    /Applications/Workspace/BackupService/offSyncService
    Executable not found

Diagnostics Information (past 7-30 days):
  2020-06-11 09:43:33 Mail.app Hang
    Executable: /System/Applications/Mail.app

  2020-06-09 19:01:16 photoanalysisd High CPU Use (2 times)
    Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd

  2020-06-08 01:22:21 com.apple.quicklook.ThumbnailsAgent High CPU Use
    Executable: /System/Library/Frameworks/QuickLookThumbnailing.framework/Support/com.apple.quicklook.ThumbnailsAgent

  2020-06-05 11:15:40 com.witopia.personalvpnhelper Crash
    Executable: /Library/PrivilegedHelperTools/com.witopia.personalvpnhelper
    Details:
      objc_msgSend() selector name: respondsToSelector:

  2020-06-05 09:34:18 backupd High CPU Use
    Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd


End of report