EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-11 15:09:32 Download EtreCheckPro from https://etrecheck.com Runtime: 3:18 Performance: Excellent Problem: Other problem Description: Computer cannot connect to WiFI despite appearing to do so. Connection only via Ethernet cable. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported Under warranty: Yes Warranty expiration: 2024-06-06 iMac Model: iMac20,1 3.3 GHz 6-Core Intel Core i5 (i5-10600) CPU: 6-core 16 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5300 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (9.17 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (952.71 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.20 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s5 - VM (APFS) [APFS VM] (25 KB used) disk1s6 - Update (APFS) (8 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 1.00 TB Free: 34.79 GB Available: 94.15 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 952.71 GB Shared values Size: 1.00 TB Free: 34.79 GB Available: 94.15 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.20 GB Shared values Size: 1.00 TB Free: 34.79 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 1.00 TB Free: 34.79 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 8 MB Shared values Size: 1.00 TB Free: 34.79 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.5 (22G74) Time since boot: About 3 hours Notifications: EtreCheckPro.app one notification SmartScroll.app 7 notifications MovieSherlock.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, Avast, and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.twocanoes.mds.micromdm.plist Executable: /usr/local/mds-micromdm/bin/start_micromdm Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist Executable: /Library/PrivilegedHelperTools/com.bombich.ccc Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.charlessoft.pacifist.helper.plist Executable: /Library/PrivilegedHelperTools/com.charlessoft.pacifist.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.barebones.authd.plist Executable: /Library/PrivilegedHelperTools/com.barebones.authd Details: Exact match found in the legitimate list - probably OK Running app: /Applications/AppZapper.app/Contents/MacOS/AppZapper Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/WacomNetscape.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/NP2020Player.plugin Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin Plugin: /Library/Internet Plug-Ins/PDF Browser Plugin.plugin Plugin: /Library/Internet Plug-Ins/CoolirisWebKitPlugin.plugin Plugin: /Library/Internet Plug-Ins/PDF Browser Plugin.plugin/Contents/PlugIns/PDEPrint.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/QualysBrowserCheckSafari.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: ~/Library/Internet Plug-Ins/EMusic.plugin Plugin: ~/Library/Internet Plug-Ins/PDF Browser Plugin.plugin Preference panel: ~/Library/PreferencePanes/Launchpad-Control.prefPane Apps: 17 Applications: 731 apps 187 x86-only apps 35 unsigned apps System Extensions: [Running] Avast Antivirus Network Extension - version 11.1.280 (AVAST Software a.s. - 2023-06-08) Application: /Applications/Avast.app - version 11.1.280 (AVAST Software a.s. - 2023-08-02) Kernel Extensions: /Applications/Avast.app [Not Loaded] AvastFileShield.kext - com.avast.FileShield (4.0.0 - SDK 12) [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (2.1 - SDK 12) /Applications/TechTool Pro 8.app [Not Loaded] spdKernel.kext - com.micromat.driver.spdKernel (1.0 - SDK 10.11) [Not Loaded] spdKernel_10.8.kext - com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.11) /Applications/Toolkit.app [Not Loaded] SeagateDiskService.kext - com.seagate.IOSED01 (51.0 - SDK 10.10) /Library/Application Support/Roxio [Not Loaded] TDIXController.kext - com.roxio.TDIXController (2.0) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.3.4) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0) [Not Loaded] hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.3) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.3.1) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.3.1) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.5.2) [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (3.3.1) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (3.1.3) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (3.3.3) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.5.1) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (1.5.2) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.3.1) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.2.1) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.3.1) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.3.1) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.3.1) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (3.5.2) [Not Loaded] KensingtonMouseDriver.kext - com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Not Loaded] MouseCommand.kext - com.macmice.mousecommand (11.0) [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.1.4-2) [Not Loaded] SteerMouse.kext - jp.plentycom.driver.SteerMouse (4.1.1) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 179 Apple tasks [Running] 168 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 189 Apple tasks [Running] 189 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.SwitchBoard.plist (Not signed - installed 2020-06-21) Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-07-01) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-03-21) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] com.avast.hub.schedule.plist (AVAST Software a.s. - installed 2023-02-02) Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2023-02-02) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/Helpers/com.avast.hub.xpc [Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2023-08-02) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Not Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2023-08-11) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2023-08-02) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Not Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2023-08-11) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Loaded] com.barebones.authd.plist (Not signed - installed 2021-06-12) Executable: /Library/PrivilegedHelperTools/com.barebones.authd [Loaded] com.bombich.ccc.plist (Not signed - installed 2021-06-12) Executable: /Library/PrivilegedHelperTools/com.bombich.ccc [Loaded] com.charlessoft.pacifist.helper.plist (Not signed - installed 2021-06-12) Executable: /Library/PrivilegedHelperTools/com.charlessoft.pacifist.helper [Not Loaded] com.maintain.HideSpotlightMenuBarIcon.plist (Apple - installed 2023-07-11) Command: /bin/chmod 600 /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2021-06-12) Executable: /Library/PrivilegedHelperTools/com.malwarebytes.HelperTool [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-06-24) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i A9A7D02A-FC0C-4714-A0CA-A81691B5E8E2.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-06-21) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-11) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-11) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2021-06-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-05-08) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-05-16) [Other] com.radiosilenceapp.nke.plist (Not signed - installed 2016-05-04) Command: /sbin/kextload '/Applications/Radio Silence.app/Contents/Resources/Radio Silence.kext' [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, Inc. - installed 2023-05-29) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, Inc. - installed 2023-05-29) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool [Running] com.simplexsolutionsinc.vpnguardMac.vpnservice.plist (KeepSolid Inc. - installed 2021-06-13) Executable: /Library/PrivilegedHelperTools/com.simplexsolutionsinc.vpnguardMac.vpnservice [Not Loaded] com.twocanoes.mds.micromdm.plist (Not signed - installed 2021-06-12) Executable: /usr/local/mds-micromdm/bin/start_micromdm [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Loaded] net.telestream.LicensingHelper.plist (Telestream LLC - installed 2022-06-25) Executable: /Library/PrivilegedHelperTools/net.telestream.LicensingHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-06-27) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2021-06-12) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-07-01) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Other] com.adobe.CS4ServiceManager.plist (Not signed - installed ) Executable: /Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.app/Contents/MacOS/CS4ServiceManager [Other] com.adobe.CS5ServiceManager.plist (Not signed - installed ) Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-03-21) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-21) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-07-17) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2023-02-02) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/MacOS/com.avast.hub [Not Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2023-08-11) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2023-08-02) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Not Loaded] com.maintain.PurgeInactiveMemory.plist (Apple - installed 2023-07-11) Executable: /usr/sbin/purge [Running] com.maintain.SystemEvents.plist (Apple - installed 2023-07-11) Executable: /System/Library/CoreServices/System Events.app/Contents/MacOS/System Events [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-06-21) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-08-11) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-08-11) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-07-10) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-07-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2020-10-12) Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini [Other] com.adobe.ARM.***.plist (Not signed - installed 2009-10-14) Executable: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-21) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Other] com.amazon.music.plist (Not signed - installed 2019-06-19) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2019-06-19) [Running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2023-05-21) Command: /Applications/SpamSieve.app/Contents/Frameworks/SpamSieveFramework.framework/Resources/SpamSieveLaunchAgent /Applications/SpamSieve.app [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-07-11) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Other] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-06-12) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-06-12) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate [Loaded] com.maintain.ShowUserLibraryDirectory.plist (Apple - installed 2023-07-11) Command: /usr/bin/chflags nohidden /Users/gregoryfrost/Library/ [Running] com.seagate.toolkit.plist (Seagate Technologies LLC - installed 2023-06-23) Command: /Applications/Toolkit.app/Contents/MacOS/Toolkit -runMode autoLaunched User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-08-10) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] fileOpenHelper (App Store - installed 2020-11-08) Modern Login Item /Applications/Any File Opener.app/Contents/Library/LoginItems/fileOpenHelper.app [Not Loaded] Canva Login Helper (App Store - installed 2023-08-01) Modern Login Item /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app [Running] Cinch (Irradiated Software, LLC - installed 2019-10-18) Application /Applications/Cinch.app [Running] Dropbox (Dropbox, Inc. - installed 2023-08-02) Application /Applications/Dropbox.app [Not Loaded] DueAppLauncher (App Store - installed 2023-07-28) Modern Login Item /Applications/Due.app/Contents/Library/LoginItems/DueAppLauncher.app [Not Loaded] Evernote Helper (App Store - installed 2018-06-09) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2018-06-09) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Running] Flux (Michael Herf - installed 2023-06-12) Application /Applications/Flux.app [Not Loaded] HotspotShieldHelper (App Store - installed 2023-07-18) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app [Not Loaded] StartAtLoginHelper (App Store - installed 2023-07-18) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app [Not Loaded] LoginHelper (App Store - installed 2018-07-27) Modern Login Item /Applications/Memory Clean 2.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Messenger Login Helper (Facebook, Inc. - installed 2022-05-02) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-08-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-08-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] PopChar X (Ergonis Software GmbH - installed 2023-05-10) Application /Applications/PopChar X.app [Not Loaded] Slack Login Helper (App Store - installed 2023-08-06) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] Launcher Standalone (App Store - installed 2023-03-08) Modern Login Item /Applications/VPN Unlimited.app/Contents/Library/LoginItems/Launcher.app [Not Loaded] Launcher (App Store - installed 2023-03-08) Modern Login Item /Applications/VPN Unlimited.app/Contents/Library/LoginItems/Launcher.app [Not Loaded] VirusBarrier Express Agent (App Store - installed 2021-05-22) Modern Login Item /Applications/VirusBarrier Express.app/Contents/Library/LoginItems/VirusBarrier Express Agent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2021-06-12) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] AirPort Base Station Agent (Apple - installed 2023-07-11) Application /System/Library/CoreServices/AirPort Base Station Agent.app [Loaded] com.adobe.SwitchBoard.monitor.plist (Not signed) MachInit /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist App Extensions: Widgets: AllDrives - /Applications/FreeSpace.app Widgety - /Applications/FreeSpace.app Plugins: WidgetyIntents - /Applications/FreeSpace.app VPNs: WireguardPacketTunnel - /Applications/VPN Unlimited.app HydraTunnelProvider - /Applications/Hotspot Shield.app WireguardTunnelProvider - /Applications/Hotspot Shield.app PacketTunnel - /Applications/VPN Unlimited.app Finder sync extensions: Power Menu Extension - /Applications/Power Menu.app Dropbox Finder Extension - /Applications/Dropbox.app GraphicConverter Finder Integration - /Applications/GraphicConverter 9.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app OneDrive Finder Integration - /Applications/OneDrive.app Notification providers: Due Mac Notification Extension - /Applications/Due.app Photo editing extensions: Affinity Haze Removal - /Applications/Affinity Photo.app Affinity Retouch - /Applications/Affinity Photo.app Affinity Liquify - /Applications/Affinity Photo.app Affinity Develop - /Applications/Affinity Photo.app Affinity Miniature - /Applications/Affinity Photo.app Edit in Affinity Photo - /Applications/Affinity Photo.app Luminar - /Applications/Luminar.app Affinity Monochrome - /Applications/Affinity Photo.app File providers: Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app Share services: Evernote - /Applications/Evernote.app Dropbox Transfer - /Applications/Dropbox.app Gifski - /Applications/Gifski.app OneNote - /Applications/Microsoft OneNote.app Ad-blockers: Privacy Protection - /Applications/DuckDuckGo Privacy for Safari.app Safari extensions: Privacy Dashboard - /Applications/DuckDuckGo Privacy for Safari.app Video Enhancement - /Applications/MovieSherlock.app Consent-O-Matic Extension - /Applications/Consent-O-Matic.app QuickLook Previews: EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck InDesign QuickLook Extension - /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt public.data QuickLook Previews (legacy): QuickLook - /Applications/iStudio Publisher.app com.istudio.istudiopublisher *.ispx ScappleQuickLookPlugin - /Applications/Scapple.app com.literatureandlatte.scapple.scap *.scap BetterZipQL - /Library/QuickLook/BetterZipQL.qlgenerator org.7-zip.arj-archive *.arj com.symantec.diskdoubler-archive *.dd com.apple.binhex-archive *.hqx com.macitbetter.cbz-archive *.cbz org.debian.deb-archive *.deb public.archive.lha *.lha com.macitbetter.segmented-archive *.000 public.archive.bzip2 *.bz2 com.microsoft.cab-archive *.cab public.disk-image public.iso-diskimage *.iso public.iso-image *.iso org.7-zip.7-zip-archive *.7z public.archive.arj *.arj com.apple.macbinary-archive *.bin org.7-zip.lha-archive *.lha com.microsoft.chm-archive *.chm com.sun.java-archive *.jar public.archive.cab *.cab com.redhat.rpm-archive *.rpm org.7-zip.nsis-archive *.nsis com.apple.bom-compressed-cpio *.cpgz org.bzip.bzip2-archive *.bz2 com.macitbetter.zip-archive *.pk3 QuickLook - /Applications/Affinity Photo.app com.seriflabs.affinityphoto.document *.afphoto com.seriflabs.affinitydesigner.document *.afdesign com.seriflabs.affinitypublisher.document *.afpub com.seriflabs.affinity *.fh10 PaintQuickLook - /Applications/Folder-Factory.app com.trybest.paintdocument com.trybest.foldericon *.foldericon NoiselessQuickLook - /Applications/Noiseless Pro.app com.noiseless.mpn *.mpn ENQuickLookGenerator - /Applications/Evernote.app com.evernote.note-metadata2 *.enspot OmniOutliner - /Applications/OmniOutliner.app com.omnigroup.omnioutliner.xmlooutline *.ooutline com.omnigroup.omnioutliner.ooutline com.omnigroup.omnioutliner.oo3 *.oo3 com.omnigroup.omnioutliner.oo3-package *.oo3 org.opml.opml *.opml com.omnigroup.omnioutliner.oooutline org.opml.opmltemplate *.opmltemplate com.omnigroup.omnioutliner.otemplate *.otemplate com.omnigroup.omnioutliner.oo3template *.oo3template com.apple.news.opml com.omnigroup.omnioutliner.xmlooutline-package *.ooutline com.omnigroup.omnioutliner.oo3template-package *.oo3template com.omnigroup.omnioutliner.otemplate-package *.otemplate QuickLookPlugin - /Applications/Transmission.app com.bittorrent.torrent org.bittorrent.torrent *.torrent Pacifist - ~/Library/QuickLook/Pacifist.qlgenerator public.cpio-archive *.cpio org.gnu.gnu-tar-archive *.gtar public.bzip2-archive *.bz2 cx.c3.pax-archive *.pax com.apple.installer-meta-package *.mpkg com.apple.installer-package-archive *.pkg org.gnu.gnu-zip-archive *.gz com.charlessoft.apple-bill-of-materials com.apple.installer-package *.pkg com.apple.installer-meta-package-archive com.apple.xar-archive *.xar StuffIt - /Applications/StuffIt Archive Manager.app com.rarlab.rar-archive *.rar public.zip-archive *.zip com.stuffit.archive.sitx *.sitx org.gnu.gnu-zip-tar-archive *.tgz com.winzip.zipx-archive *.zipx org.bzip.bzip2-tar-archive *.tbz com.allume.stuffit-archive public.tar-archive *.tar com.stuffit.archive.sit *.sit EtreCheckQL - /Applications/EtreCheck.app com.etresoft.etrecheckmas *.etrecheck Internet Plug-ins: JavaAppletPlugin: (?) WacomNetscape: 1.1.0-5 (? - installed 2010-01-26) Unity Web Player: UnityPlayer version 2.5.5f1 (? - installed 2009-06-05) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2013-07-22) Google Earth Web Plug-in: 6.1 (? - installed 2011-10-17) NP2020Player: 4.5.2.0 (? - installed 2010-01-11) RealPlayer Plugin: (?) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-07-01) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) PDF Browser Plugin: 2.4.4 (? - installed 2012-07-14) CoolirisWebKitPlugin: (? - installed 2009-09-11) PDEPrint: 2.0 (? - installed 2009-06-05) iPhotoPhotocast: 7.0 (Apple - installed 2013-04-19) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-15) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) QualysBrowserCheckSafari: 1.1.67.1 (? - installed 2019-06-19) DirectorShockwave: 12.2.5r195 (? - installed 2016-09-01) Audio Plug-ins: ACE: 11.9.3 (Rogue Amoeba Software, Inc. - installed 2023-06-13) 3rd Party Preference panels: Launchpad-Control (? - installed 2021-06-12) Smart Scroll (Marc Moini - installed 2023-04-25) Toolkit (Seagate Technologies LLC - installed 2023-08-02) WacomTablet (Wacom Technology Corp. - installed 2022-03-25) Backup: Time Machine information is limited without Full Disk Access Destinations: O*******h [Local] (Last used) 14 local snapshots Oldest local snapshot: 2023-07-13 14:14:01 Last local snapshot: 2023-08-11 14:17:46 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.65 (1 min ago) 2.51 (5 min ago) 2.31 (15 min ago) Nominal I/O usage: 0.92 MB/s File system: 17.93 seconds Write speed: 1779 MB/s Read speed: 2827 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) RTProtectionDaemon 16.74 % (Malwarebytes Corporation) EtreCheckPro 12.40 % (Etresoft, Inc.) com.apple.AppleUserHIDDrivers 6.76 % (Apple) WindowServer 4.46 % (Apple) opendirectoryd 3.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 912 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (4) 513 MB (Apple) Dropbox (3) 375 MB (Dropbox, Inc.) Microsoft Word 336 MB (Microsoft Corporation) MTLCompilerService (17) 306 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 3 KB / 15 MB (Apple) mDNSResponder 2 MB / 144 KB (Apple) SubmitDiagInfo 757 KB / 2 KB (Apple) Dropbox 208 KB / 197 KB (Dropbox, Inc.) remoted 99 KB / 133 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) RTProtectionDaemon 11 (Malwarebytes Corporation) com.apple.AppleUserHIDDrivers 3 (Apple) WindowServer 2 (Apple) launchd 1 (Apple) Finder 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.44 GB Used RAM: 8.50 GB Cached files: 6.06 GB Available RAM: 7.50 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-06-14 Numbers (13.1) 2023-06-14 Pages (13.1) 2023-06-14 Keynote (13.1) 2023-06-17 Flip4Mac Uninstaller (3.2.1) 2023-06-21 macOS 13.4.1 (13.4.1) 2023-06-24 Malwarebytes for Mac (1.0) 2023-06-27 Zoom (5.14.10.19202) 2023-06-30 Adobe Acrobat (23.003.20215) (23.003.20215) 2023-07-04 Data Recovery Essential (3.8) 2023-07-07 XProtectPlistConfigData (2169) 2023-07-10 DuckDuckGo Privacy for Safari (1.8.0) 2023-07-10 ARMDC Agent Installer (1.0.0) 2023-07-12 Microsoft AutoUpdate (4.61.23070901) 2023-07-12 Microsoft OneNote (16.75.23070901) 2023-07-12 Microsoft PowerPoint (16.75.23070901) 2023-07-14 Adobe Acrobat (23.003.20244) (23.003.20244) 2023-07-17 Microsoft Word (16.75.23070901) 2023-07-17 macOS Rapid Security Response 13.4.1 (c) (13.4.1 (c)) 2023-07-18 Hotspot Shield (6.3.0) 2023-07-20 Elmedia Player (8.16) 2023-07-20 Microsoft Excel (16.75.23071901) 2023-07-21 Pixelstyle Photo Editor (4.1.0) 2023-07-26 Microsoft Outlook (16.75.23072301) 2023-07-28 Due (23.4) 2023-08-01 Fotor Photo Editor (4.6.1) 2023-08-01 Canva (1.71.0) 2023-08-02 iMovie (10.3.8) 2023-08-02 Banktivity (9.0.2) 2023-08-06 Folder-Factory (7.2.2) 2023-08-06 Slack (4.33.84) 2023-08-09 XProtectPayloads (108) 2023-08-10 Adobe Acrobat (23.003.20269) (23.003.20269) 2023-08-11 macOS 13.5 (13.5) Clean up: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper Executable not found /Library/LaunchAgents/com.adobe.CS4ServiceManager.plist /Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.app/Contents/MacOS/CS4ServiceManager Executable not found ~/Library/LaunchAgents/com.amazon.music.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Executable not found /Library/LaunchDaemons/com.radiosilenceapp.nke.plist /Applications/Radio Silence.app/Contents/Resources/Radio Silence.kext Executable not found Diagnostics Information (past 7-30 days): 2023-08-11 15:52:57 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-08-11-155257.ips Crash (2 times) 2023-08-11 15:52:10 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-08-11-155210.ips Crash (2 times) 2023-08-11 15:50:20 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-08-11-155020.ips Crash (2 times) 2023-08-11 15:50:07 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-08-11-155007.ips Crash (2 times) 2023-08-11 15:49:17 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-08-11-154917.ips Crash (2 times) 2023-08-11 12:05:28 node Crash Executable: /Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app 2023-08-11 12:04:15 FrontendAgent Crash Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app 2023-08-11 10:42:01 RTProtectionDaemon.app High CPU Use (3 times) Executable: /Library/Application Support/Malwarebytes/*/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app 2023-08-08 16:45:48 Music Crash Executable: /System/Applications/Music.app End of report