EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-05-14 15:59:42 Download EtreCheckPro from https://etrecheck.com Runtime: 7:36 Performance: Below Average Problem: Other problem Description: Poor battery life since upgrade from High Sierra to Mojave Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2012) Status: Supported MacBook Pro Model: MacBookPro9,2 2,5 GHz Intel Core i5 (i5-3210M) CPU: 2-core 8 GB RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 187 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (256.15 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (53 MB used) disk1s3 - Recovery (APFS) [Recovery] (512 MB used) disk1s4 - VM (APFS) [APFS VM] (5.37 GB used) Mounted Volumes: disk1s1 - Macintosh HD Filesystem: APFS Mount point: / Used: 256.15 GB Shared values Size: 1000.00 GB Free: 737.70 GB Available: 744.61 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 5.37 GB Shared values Size: 1000.00 GB Free: 737.70 GB Network: Interface en1: AirPort 802.11 a/b/g/n Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en4: iPhone Interface fw0: FireWire Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 147.70 GB available System Software: macOS Mojave 10.14.6 (18G9323) Time since boot: About 2 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Trusteer Unsigned Files: Launchd: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.epson.ews.launcher.plist Command: /Applications/Epson Software/Epson Web Support.app/Contents/MacOS/Epson Web Support -NAV:AGNT Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.intego.backupassistant.agent.plist Command: /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app/Contents/MacOS/BackupAssistantAgent --launchd Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.intego.BackupAssistant.daemon.plist Executable: /Library/StartupItems/Intego Backup Assistant/BackupAssistantDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app/Contents/MacOS/Canon IJ Network Scanner Selector2 Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Scorch.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/RealPlayer Plugin.plugin Preference panel: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 42 Applications: 435 apps 74 32-bit apps 48 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) /System/Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.0.6) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (3.1.0) [Not Loaded] CNQL3202_ClassicNotSeize.kext - jp.co.canon.iokit.CNQL3202_ClassicNotSeize (1.0.0d1) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 176 Apple tasks [Running] 123 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 166 Apple tasks [Running] 119 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-07-11) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Running] com.intego.BackupAssistant.daemon.plist (Not signed - installed 2011-07-22) Executable: /Library/StartupItems/Intego Backup Assistant/BackupAssistantDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-04-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2015-06-04) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2023-03-17) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2018-03-21) Executable: /Library/Rapport/bin/rooksd Launch Agents: [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-05-08) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2016-08-07) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Loaded] com.epson.ews.launcher.plist (Not signed - installed 2012-04-19) Command: /Applications/Epson Software/Epson Web Support.app/Contents/MacOS/Epson Web Support -NAV:AGNT [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Loaded] com.intego.backupassistant.agent.plist (Not signed - installed 2011-07-22) Command: /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app/Contents/MacOS/BackupAssistantAgent --launchd [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-04-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2023-03-17) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Not Loaded] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2018-02-21) Executable: /Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01) Command: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (Not signed - installed 2009-11-07) Command: /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert -l /Users/RussBrussMacBook/Library/Logs/CSConfigDotMacCert.log -u likely lad43@me.com -t SharedServices -s [Other] com.facebook.videochat.***.plist (Apple - installed 2023-05-02) Command: /usr/bin/java -cp '~/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar' FacebookUpdate com.facebook.peep 3.1.0.522 [Loaded] com.spotify.webhelper.plist (Not signed - installed 2015-08-02) Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (Not signed - installed 2009-10-26) Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent User Login Items: [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app App Extensions: Plugins: BEIDToken - /Applications/BEIDToken.app Books - /Applications/Books.app QuickLook Previews (legacy): QLPCD - /Applications/Epson Software/Print CD.app jp.co.epson.printcd.document.2 *.printcd2 jp.co.epson.printcd.document.1 jp.co.epson.mpq.document *.emq Delicious Library 2 Quick Look - /Applications/Delicious Library 2.app com.delicious-monster.delicious2movie *.delicious2movie com.delicious-monster.delicious2tool *.delicious2tool com.delicious-monster.delicious2toy *.delicious2toy com.delicious-monster.delicious2apparel *.delicious2apparel com.delicious-monster.delicious2electronic *.delicious2electronic com.delicious-monster.delicious2music *.delicious2music com.delicious-monster.delicious2book *.delicious2book com.delicious-monster.delicious2software *.delicious2software com.delicious-monster.delicious2videogame *.delicious2videogame Internet Plug-ins: Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2013-05-13) iPhotoPhotocast: 7.0 (Apple - installed 2010-11-12) EPPEX Plugin: 3.0.5.0 (? - installed 2011-06-04) AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2017-11-25) AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2017-11-25) SharePointBrowserPlugin: 14.7.7 (? - installed 2022-08-20) Scorch: 6.2.0 (? - installed 2010-04-08) OfficeLiveBrowserPlugin: 12.2.9 (? - installed 2011-04-27) Silverlight: 4.0.60531.0 (? - installed 2011-11-16) JavaAppletPlugin: Java 8 Update 371 build 11 (? - installed 2023-05-03) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-21) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2023-05-02) AirPlay: 2.0 (Apple - installed 2023-05-02) AppleAVBAudio: 760.6 (Apple - installed 2019-09-21) BridgeAudioSP: 5.52 (Apple - installed 2023-05-02) iSightAudio: 7.7.3 (Apple - installed 2019-09-21) CoreMediaIO Plug-ins: AppleCamera: 400.6.8 (Apple - installed 2023-05-02) 3rd Party Preference panels: Flip4Mac WMV (? - installed 2013-03-29) Java (? - installed 2023-03-17) Trusteer Endpoint Protection (Trusteer LTD - installed 2018-03-21) Backup: Time Machine information is limited without Full Disk Access Destinations: Data [Network] (Last used) 10 local snapshots Oldest local snapshot: 2023-05-13 16:17:46 Last local snapshot: 2023-05-14 15:43:07 Performance: System Load: 1.82 (1 min ago) 1.67 (5 min ago) 1.45 (15 min ago) Nominal I/O usage: 2.07 MB/s File system: 40.16 seconds Write speed: 95 MB/s Read speed: 86 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 11.18 % (Apple) EtreCheckPro 6.30 % (Etresoft, Inc.) trustd (4) 5.88 % (Apple) WindowServer 5.12 % (Apple) ocspd 3.14 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 543 MB (Etresoft, Inc.) system_profiler (2) 400 MB (Apple) com.apple.WebKit.WebContent (3) 361 MB (Apple) Safari 223 MB (Apple) kernel_task 172 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 655 KB / 560 KB (Apple) ocspd 225 KB / 39 KB (Apple) Mail 125 KB / 12 KB (Apple) netbiosd 63 KB / 22 KB (Apple) apsd 8 KB / 11 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (2) 18 (Apple) ocspd 6 (Apple) trustd (4) 5 (Apple) WindowServer 2 (Apple) launchd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 15 MB Used RAM: 4.95 GB Cached files: 3.03 GB Available RAM: 3.05 GB Swap Used: 1 MB Software Installs (past 60 days): Install Date Name (Version) 2023-03-26 Easy Photo Scan (1.0.0) 2023-03-26 EPSON Software Updater (2.6.2) 2023-03-26 Epson Scanner ICA Driver (5.8.12) 2023-03-26 EPSON Printer Driver (12.62) 2023-04-13 Microsoft AutoUpdate (4.58.23040900) 2023-04-22 Java 8 Update 301 (1.8.371.11) 2023-05-01 ACS CCID PC/SC Driver Removal (1.0.0) 2023-05-01 ACS CCID PC/SC Driver (1.1.9) 2023-05-02 macOS Mojave (10.14.6) 2023-05-02 Gatekeeper Configuration Data (181) 2023-05-02 XProtectPlistConfigData (2167) 2023-05-02 SU_TITLE (10.14.6.1.1.1569030045) 2023-05-02 EPSON Printer Software Update (3.3) 2023-05-02 Safari (14.1.2) 2023-05-02 Voice Update - Arthur (1.3.1) 2023-05-02 CompatibilityNotificationData (1.0.6) 2023-05-02 macOS Mojave Security Update 2021-005 (10.14.6) 2023-05-03 eID Middleware (5.0.26) 2023-05-03 Java 8 Update 371 (1.8.371.11) 2023-05-12 MRTConfigData (1.93) Diagnostics Information (past 7-30 days): 2023-05-14 03:22:45 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2023-05-12 17:36:06 bird Crash (6 times) Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird Details: dyld3 mode Assertion failed: ( locked for more than 1 minute, aborting... End of report