EtreCheck version: 5.6.1 (5217)
Report generated: 2020-10-10 22:02:15
Download EtreCheck from https://etrecheck.com
Runtime: 1:43
Performance: Excellent
Sandbox: Enabled
Full drive access: Enabled

Problem: Other problem
Description: 
Camera on iMac works only in safe mode

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2017)
  iMac Model: iMac18,3
  4.2 GHz Quad-Core Intel Core i7 (i7-7700K) CPU: 4-core
  16 RAM - Upgradeable
    BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400  
    BANK 0/DIMM1 - Empty   
    BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM1 - Empty   

Video Information:
  Radeon Pro 580 - VRAM: 8 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Fusion Drive] 121.02 GB
      disk2 [APFS Virtual drive] 2.12 TB (Shared by 5 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 94.51 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk2s5 - Macintosh HD (APFS) (Shared - 11.08 GB used)

  disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Fusion Drive] 2.00 TB
      disk2 [APFS Virtual drive] 2.12 TB (Shared by 5 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 94.51 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk2s5 - Macintosh HD (APFS) (Shared - 11.08 GB used)

Mounted Volumes:
  disk2s1 - Macintosh HD - Data [APFS Virtual drive]
    2.12 TB (Shared - 94.51 GB used, 2.00 TB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk2s4 - VM [APFS VM]
    2.12 TB (Shared - 2.15 GB used, 2.00 TB free)
    APFS
    Mount point: /private/var/vm

  disk2s5 - Macintosh HD
    2.12 TB (Shared - 11.08 GB used, 2.00 TB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

  Printer sharing: Enabled

System Software:
  macOS Catalina 10.15.7 (19H2) 
  Time since boot: Less than an hour

Notifications:
  EtreCheck.app
    2 notifications

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple and Kaspersky

  Printer sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
    Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
    Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
    Executable: /Library/Application Support/Citrix Receiver/ctxusbd
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
    Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
    Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.trackoff.Shuffler.plist
    Executable: /Volumes/T******F/TrackOFF.app/Contents/MacOS/Shuffler

  Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver
  Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver

  Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin
  Plugin: /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
  Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin

  Apps: 15

32-bit Applications:
  2 32-bit apps

Kernel Extensions:
  /Library/Application Support/Citrix Receiver
    CitrixGUSB.kext (12.9.1 - SDK 10.9)

  /Library/Extensions
    klif.kext (3.6.15a58)
    klsat.kext (1.0.1a5)
    klnke.kext (2.1.0)
    TrackballWorks.kext (1.5.0 - SDK 10.11)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  190 Apple tasks
  [Running]  107 Apple tasks

System Launch Daemons:
  [Not Loaded]  33 Apple tasks
  [Loaded]  187 Apple tasks
  [Running]  117 Apple tasks

Launch Agents:
  [Running] com.brother.LOGINserver.plist (? a1772de2  - installed 2018-08-29)
  [Loaded] com.citrix.AuthManager_Mac.plist (? b095ca60  - installed 2018-04-28)
  [Running] com.citrix.ReceiverHelper.plist (? 369731a0  - installed 2018-04-28)
  [Running] com.citrix.ServiceRecords.plist (? 8e6543d  - installed 2018-04-28)
  [Running] com.kaspersky.kav.gui.plist (Kaspersky Lab UK Limited - installed 2020-09-17)

Launch Daemons:
  [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-08-25)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-09-04)
  [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f  - installed 2018-04-28)
  [Running] com.kaspersky.kav.kavd.plist (Kaspersky Lab UK Limited - installed 2020-09-17)
  [Other] com.kaspersky.kav.plist (? 2b70c5f8  - installed 2019-06-25)
  [Running] com.kaspersky.sysextctrld.plist (Kaspersky Lab UK Limited - installed 2020-09-17)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0  - installed )
  [Loaded] com.trackoff.HelperTool.plist (TrackOFF Inc - installed 2019-04-11)

User Launch Agents:
  [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-09-08)
  [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-09-08)
  [Other] com.techyutils.ummhlpr.plist (? 0  - installed 2019-04-11)
  [Loaded] com.trackoff.Shuffler.plist (? 0  - installed 2019-04-11)

User Login Items:
  [Not Loaded] Kaspersky Secure Connection Login Item (App Store - installed 2020-07-17)
    Modern Login Item
    /Applications/Kaspersky Secure Connection.app/Contents/Library/LoginItems/Kaspersky Secure Connection Login Item.app

  [Not Loaded] AutoLauncher (TrackOFF Inc - installed 2019-03-05)
    Modern Login Item
    /Applications/TrackOFF.app/Contents/Library/LoginItems/AutoLauncher.app

  [Running] TrackballWorksHelper (Kensington Computer Products Group - installed 2020-05-05)
    Application
    /Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballWorksHelper.app

Internet Plug-ins:
  FlashPlayer-10.6: 32.0.0.433 (? - installed 2020-09-08)
  CitrixICAClientPlugIn: 12.9.1 (? - installed 2020-06-16)
  Flash Player: 32.0.0.433 (? - installed 2020-09-08)

Safari Extensions:
  ABP (App Store - installed 2020-07-28)
  ABP Control Panel (App Store - installed 2020-07-28)
  Kaspersky Security (Kaspersky Lab UK Limited - installed 2020-09-28)

3rd Party Preference Panes:
  Flash Player (Adobe Inc. - installed 2020-08-25)
  TrackballWorks (Kensington Computer Products Group - installed 2020-05-05)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 1.53 (1 min ago) 0.79 (5 min ago) 0.33 (15 min ago)
  Nominal I/O speed: 17.32 MB/s
  File system: 24.85 seconds
  Write speed: 646 MB/s
  Read speed: 2095 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 2 %
  Idle: 97 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheck 14.46 % (App Store)
  Other processes 7.56 % (?)
  trustd 0.15 % (Apple)
  kav_agent 0.13 % (Kaspersky Lab UK Limited)
  USBserver 0.13 % (? - /Library/Printers/Brother/Utilities/Server/USBserver.app)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 530 MB (App Store)
  Dock 166 MB (Apple)
  accountsd 61 MB (Apple)
  AppleSpell 59 MB (Apple)
  AMPLibraryAgent 55 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 144 KB / 110 KB (?)
  CommCenter 7 KB / 5 KB (Apple)
  backgroundtaskmanagementagent 0 B / 0 B (Apple)
  mediaremoteagent 0 B / 0 B (Apple)
  cfprefsd 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 10.18 GB
  Used RAM: 3.55 GB
  Cached files: 2.27 GB

  Available RAM: 12.45 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-09-28 saasmacdl (21.0.0.464)
  2020-09-28 Kaspersky Security Cloud (21.0.0.464)
  2020-09-28 Security Update 2020-005 (10.14.6)
  2020-09-28 macOS Catalina (10.15.7)
  2020-09-28 Safari (14.0)
  2020-09-28 Voice Update - Gordon (1.3.13)
  2020-09-29 Keynote (10.0)
  2020-09-29 Pages (10.0)
  2020-09-29 iMovie (10.1.16)
  2020-09-29 Numbers (10.0)
  2020-10-02 XProtectPlistConfigData (2132)
  2020-10-08 MRTConfigData (1.67)
  2020-10-08 Zoom (5.3.52877.0927)
  2020-10-10 EtreCheck (5.6.1)

Clean up:
  /Library/LaunchDaemons/com.kaspersky.kav.plist
    /Library/Application Support/Kaspersky Lab/KAV/Binaries/kav
    Executable not found
  ~/Library/LaunchAgents/com.techyutils.ummhlpr.plist
    ~/Library/Application Support/umm/ummhlpr.app/Contents/MacOS/ummhlpr
    Executable not found

Diagnostics Information (past 7-30 days):

End of report