EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-09-21 16:14:57 Download EtreCheckPro from https://etrecheck.com Runtime: 3:04 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3,2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M380 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes) disk1s1 - M***** - Data (APFS) [APFS Virtual drive] (Shared - 163.57 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 335 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s5s1 - M***S (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes: disk1s1 - M***** - Data [APFS Virtual drive] 500.07 GB (Shared - 163.57 GB used, 319.70 GB available, 317.89 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 500.07 GB (Shared - 335 MB used, 317.89 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 500.07 GB (Shared - 2.15 GB used, 317.89 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - M***S [APFS Snapshot] 500.07 GB (Shared - 15.33 GB used, 319.70 GB available, 317.89 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 500.07 GB (Shared - 4 MB used, 317.89 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.05 GB available System Software: macOS Big Sur 11.6 (20G165) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 3 Notifications: EtreCheckPro.app one notification TG Pro.app one notification Microsoft To Do.app 2 notifications (2 scheduled) qbittorrent.app 11 notifications Viber.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist Executable: /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Apps: 6 Old Applications: 25 x86-only apps Kernel Extensions: /Applications/Tunnelblick.app [Not Loaded] tap-notarized.kext - net.tunnelblick.tap (20141104 (Tunnelblick tap kext version 5.0; Tunnelblick build 5622)) [Not Loaded] tun-notarized.kext - net.tunnelblick.tun (20141104 (Tunnelblick tun kext version 5.0; Tunnelblick build 5622)) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 192 Apple tasks [Running] 135 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 196 Apple tasks [Running] 121 Apple tasks Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-08-09) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-09-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-16) [Running] com.tunabellysoftware.TGFanHelper.plist (Tunabelly Software Inc. - installed 2021-08-06) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2021-09-14) Launch Agents: [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-08-09) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-09-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-09-16) [Not Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-08-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-15) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-09-16) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-08-06) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-08-31) [Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (? 0 - installed 2021-09-01) User Login Items: [Running] BetterSnapTool (App Store - installed 2021-08-06) Application /Applications/BetterSnapTool.app [Loaded] CrossOver CD Helper (CodeWeavers Inc. - installed 2021-08-03) Application /Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app [Running] Dropbox (Dropbox, Inc. - installed 2021-09-18) Application /Applications/Dropbox.app [Loaded] Like4Like (NextCode AB - installed 2021-04-28) Application /Applications/Like4Like.app [Not Loaded] Launcher Disabler (App Store - installed 2021-09-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2021-09-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2021-09-12) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] TGProLaunchHelper (Tunabelly Software Inc. - installed 2021-09-15) Modern Login Item /Applications/TG Pro.app/Contents/Library/LoginItems/TGProLaunchHelper.app [Not Loaded] ViberLoginHelper (Viber Media SARL. - installed 2021-09-21) Modern Login Item /Applications/Viber.app/Contents/Library/LoginItems/ViberLoginHelper.app [Not Loaded] QuickEntryHelper (XMind Ltd. - installed 2021-07-13) Modern Login Item /Applications/XMind.app/Contents/PlugIns/XMind QuickEntry.app/Contents/Library/LoginItems/QuickEntryHelper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-08-09) Safari Extensions: MKPlayer (App Store - installed 2021-08-18) Open in IINA (HeChen LI - installed 2021-08-22) Webex (Cisco - installed 2021-09-01) Backup: Time Machine Not Configured! Performance: System Load: 2.53 (1 min ago) 2.91 (5 min ago) 3.36 (15 min ago) Nominal I/O speed: 0.44 MB/s File system: 21.36 seconds Write speed: 696 MB/s Read speed: 741 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.10 % (Etresoft, Inc.) WindowServer 6.22 % (Apple) suggestd 5.66 % (Apple) mdworker_shared (13) 2.28 % (Apple) TG Pro 2.06 % (Tunabelly Software Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (29) 4.39 GB (Google, Inc.) Brave Browser Helper (Renderer) (11) 1.26 GB (Brave Software, Inc.) Microsoft Teams Helper (Renderer) (5) 894 MB (Microsoft Corporation) EtreCheckPro 700 MB (Etresoft, Inc.) Dropbox (4) 593 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 361 KB / 65 KB (Apple) Telegram 328 KB / 29 KB (TELEGRAM MESSENGER LLP) CalendarAgent 65 KB / 50 KB (Apple) Dropbox 27 KB / 53 KB (Dropbox, Inc.) trustd 57 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Dropbox Web Helper (4) 1 (Dropbox, Inc.) Google Chrome Helper (Renderer) (29) 1 (Google, Inc.) Google Chrome 0 (Google, Inc.) Google Chrome Helper (3) 0 (Google, Inc.) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 12.60 GB Used RAM: 13.07 GB Cached files: 6.33 GB Available RAM: 18.93 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-08-06 macOS 11.5.1 (11.5.1) 2021-08-06 Elmedia Video Player (8.1) 2021-08-06 BetterSnapTool (1.9.5) 2021-08-06 Numbers (11.1) 2021-08-06 Pages (11.1) 2021-08-06 Keynote (11.1) 2021-08-06 Microsoft Edge (93.0.961.52) 2021-08-06 Audiobook Builder (2.1.4) 2021-08-06 The Unarchiver (4.3.3) 2021-08-06 OmniGraffle (7.18.5) 2021-08-06 Tweetbot (2.5.8) 2021-08-10 EFICheck AllowListAll (109) 2021-08-10 Camera Raw 12.4 (12.4) 2021-08-18 Microsoft Remote Desktop (10.6.8) 2021-08-18 MKPlayer (1.5.3) 2021-08-20 Node.js (v16.7.0) 2021-08-24 XProtectPlistConfigData (2150) 2021-09-01 Webex 2021-09-12 FileZilla Pro (3.55.2) 2021-09-12 Slack (4.19.0) 2021-09-12 macOS 11.5.2 (11.5.2) 2021-09-15 Microsoft AutoUpdate (4.39.21091200) 2021-09-16 Microsoft Teams (1.00.422368) 2021-09-20 OneDrive (21.160.0916) 2021-09-21 Microsoft To Do (2.53) 2021-09-21 Command Line Tools for Xcode (13.0) 2021-09-21 Safari (15.0) 2021-09-21 macOS 11.6 (11.6) 2021-09-21 MRTConfigData (1.84) Diagnostics Information (past 7-30 days): 2021-09-21 15:45:37 Kernel Panic (2 times) Details: panic(cpu 1 caller 0xffffff80165c4996): Kernel trap at 0xffffff80165b2 3d5, type 13=general protection, registers: 2021-09-21 15:42:14 MRT.app Crash Executable: /Library/Apple/*/MRT.app 2021-09-20 19:22:43 ExternalQuickLookSatellite-x86_64 Crash (2 times) Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/ExternalQuickLookSatellite-x86_64.xpc/Contents/MacOS/ExternalQuickLookSatellite-x86_64 Details: objc_msgSend() selector name: _cfTypeID dyld3 mode qlmanage --diag 6571367.4680018 6571367.4680070 6571367.4680006 657136 7.4680005 6571367.4680024 6571367.4680002 6571367.4680011 6571367.4680 032 6571367.4680017 6571367.4680024 6571367.4680073 6571367.4680034 65 71367.4680032 6571367.4680017 6571367.4680005 6571367.4680011 6571367. 4680035 6571367.4680035 6571367.4680034 6571367.4680018 6571367.468002 6 6571367.4680002 6571367.4680073 6571367.4680016 6571367.4680043 6571 367.4680070 6571367.4680016 6571367.4680043 6571367.4680006 last threaded generator: org.xmind.XMindQuickLook End of report