2021-02-03 08:16:58+00 Ian-Ashleys-MacBook-Pro com.apple.preferences.softwareupdate.remoteservice[980]: SUOSUNotificationManagerController: Added progress & completion handlers to SUMN 2021-02-03 08:16:58+00 Ian-Ashleys-MacBook-Pro SoftwareUpdateNotificationManager[712]: SUOSUAuthenticationManager: Disabling local authentication requirement 2021-02-03 08:16:58+00 Ian-Ashleys-MacBook-Pro SoftwareUpdateNotificationManager[712]: Waiting for available updates to be initially populated 2021-02-03 08:16:58+00 Ian-Ashleys-MacBook-Pro SoftwareUpdateNotificationManager[712]: Done waiting for available updates to be initially populated 2021-02-03 08:16:58+00 Ian-Ashleys-MacBook-Pro SoftwareUpdateNotificationManager[712]: AssertionMgr: Take com.apple.SoftwareUpdateNotificationManager.RestartCountdownOperationIdleSleep assertion with type PreventUserIdleSystemSleep for pid 712, id 0x8409 2021-02-03 08:16:58+00 Ian-Ashleys-MacBook-Pro SoftwareUpdateNotificationManager[712]: SUOSUAuthenticationManager: Disabling local authentication requirement 2021-02-03 08:16:58+00 Ian-Ashleys-MacBook-Pro softwareupdated[260]: SUOSUServiceDaemon: Adding MDM client: (null) (pid = 712, uid = 1021741441, path = /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/Resources/SoftwareUpdateNotificationManager.app/Contents/MacOS/SoftwareUpdateNotificationManager, connection remote object interface = , exported interface = , remote object proxy = <__NSXPCInterfaceProxy_SUOSUServiceClientProtocol: 0x7fa7ab5f3030>) 2021-02-03 08:16:58+00 Ian-Ashleys-MacBook-Pro softwareupdated[260]: SUOSUMobileSoftwareUpdateController: Download finished: Error Domain=SUMacControllerError Code=7109 "[SUMacControllerErrorDuplicateRequest=7109] New request in progress for this client" UserInfo={NSDebugDescription=[SUMacControllerErrorDuplicateRequest=7109] New request in progress for this client, NSLocalizedDescription=A request was issued for the same operation.} 2021-02-03 08:16:58+00 Ian-Ashleys-MacBook-Pro softwareupdated[260]: SUOSUServiceDaemon: BackgroundActivity: Background download finished with error: Error Domain=SUMacControllerError Code=7109 "[SUMacControllerErrorDuplicateRequest=7109] New request in progress for this client" UserInfo={NSDebugDescription=[SUMacControllerErrorDuplicateRequest=7109] New request in progress for this client, NSLocalizedDescription=A request was issued for the same operation.} 2021-02-03 08:49:19+00 Ian-Ashleys-MacBook-Pro com.apple.MobileSoftwareUpdate.UpdateBrainService[928]: Personalization summary: 20C69 -> 20D64 (Customer), global = 0, variant = multiple, client = com.apple.MobileSoftwareUpdate.UpdateBrainService, user auth = 0, tdm = 0, prod fused = 1, model = j152fap, bridge = 18.16.13030.0.0,0, session = 17A16FEF-2956-4328-A95A-5EBA326A2301: Error Domain=OSPErrorDomain Code=201 "An error occurred during personalization." UserInfo={NSLocalizedDescription=An error occurred during personalization., NSUnderlyingError=0x7f820b4633d0 {Error Domain=AuthInstallErrorDomain Code=11 "(null)"}} 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro softwareupdated[260]: SUOSUMobileSoftwareUpdateController: Download finished: Error Domain=SUMacControllerError Code=7740 "[SUMacControllerErrorPrepareFailed=7740] Failed to perform Prepare operation: [MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_BRIDGEOS_PERSONALIZATION_FAILURE(44)_1_OSPErrorDomain:201_2_AuthInstallErrorDomain:11]" UserInfo={NSLocalizedDescription=Failed to prepare the software update. Please try again., SUMacControllerErrorIndicationsMask=0, NSDebugDescription=[SUMacControllerErrorPrepareFailed=7740] Failed to perform Prepare operation: [MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_BRIDGEOS_PERSONALIZATION_FAILURE(44)_1_OSPErrorDomain:201_2_AuthInstallErrorDomain:11], NSUnderlyingError=0x7fa7ab3871c0 {Error Domain=MobileSoftwareUpdateErrorDomain Code=44 "bridgeOS personalization failed" UserInfo={NSUnderlyingError=0x7fa7ab344aa0 {Error Domain=OSPErrorDomain Code=201 "An error occurred during personalization." UserInfo={NSLocalizedDescription=An error occurred during personalization., NSUnderlyingError=0x7fa7ab3dce60 {Error Domain=AuthInstallErrorDomain Code=11 "(null)"}}}, NSLocalizedDescription=bridgeOS personalization failed, target_update=20D64}}} 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro SoftwareUpdateNotificationManager[712]: SUOSUUpdateController: Download error: Error Domain=SUMacControllerError Code=7740 "[SUMacControllerErrorPrepareFailed=7740] Failed to perform Prepare operation: [MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_BRIDGEOS_PERSONALIZATION_FAILURE(44)_1_OSPErrorDomain:201_2_AuthInstallErrorDomain:11]" UserInfo={NSUnderlyingError=0x7f9146e16400 {Error Domain=MobileSoftwareUpdateErrorDomain Code=44 "bridgeOS personalization failed" UserInfo={target_update=20D64, NSLocalizedDescription=bridgeOS personalization failed, NSUnderlyingError=0x7f9146e1b9e0 {Error Domain=OSPErrorDomain Code=201 "An error occurred during personalization." UserInfo={NSLocalizedDescription=An error occurred during personalization., NSUnderlyingError=0x7f9146e1bb50 {Error Domain=AuthInstallErrorDomain Code=11 "(null)"}}}}}, SUMacControllerErrorIndicationsMask=0, NSDebugDescription=[SUMacControllerErrorPrepareFailed=7740] Failed to perform Prepare operation: [MobileSoftwareUpdateErrorDomain(MSU):MSU_ERR_BRIDGEOS_PERSONALIZATION_FAILURE(44)_1_OSPErrorDomain:201_2_AuthInstallErrorDomain:11], NSLocalizedDescription=Failed to prepare the software update. Please try again.} 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro SoftwareUpdateNotificationManager[712]: AssertionMgr: Could not cancel com.apple.SoftwareUpdateNotificationManager.RestartCountdownOperation assertion - no assertion found for pid 712 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro com.apple.preferences.softwareupdate.remoteservice[980]: SUOSUShimController: SUCCESS starting download notification service 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro SoftwareUpdateNotificationManager[712]: SUOSUNotificationManagerController: Restart countdown download complete; clearing progress and completion handlers 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro com.apple.preferences.softwareupdate.remoteservice[980]: SUOSUNotificationManagerController: Invoke restart countdown download finished 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro com.apple.preferences.softwareupdate.remoteservice[980]: Error occurred during download: Error Domain=SUOSUErrorDomain Code=201 "Download failed" UserInfo={NSLocalizedDescription=Download failed, NSLocalizedRecoverySuggestion=An error occurred while downloading the selected updates. Please check your internet connection and try again.} 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro com.apple.preferences.softwareupdate.remoteservice[980]: SUOSUShimController: inError: Error Domain=SUOSUErrorDomain Code=201 "Download failed" UserInfo={NSLocalizedDescription=Download failed, NSLocalizedRecoverySuggestion=An error occurred while downloading the selected updates. Please check your internet connection and try again.} 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro com.apple.preferences.softwareupdate.remoteservice[980]: SUOSUNotificationManagerController: Restart countdown download complete; clearing progress and completion handlers 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro softwareupdated[260]: Descriptor has changed since previous download (11.2 vs (null)) 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro com.apple.preferences.softwareupdate.remoteservice[980]: SUOSUShimController: MSU update is not yet downloaded & prepared 2021-02-03 08:49:28+00 Ian-Ashleys-MacBook-Pro softwareupdated[260]: SoftwareUpdate: request for status for unknown product MSU_UPDATE_20D64_patch_11.2