EtreCheckPro version: 6.8.7 (68068) Report generated: 2024-12-16 14:48:25 Download EtreCheckPro from https://etrecheck.com Runtime: 3:59 Performance: Good Problem: Apps are crashing Description: Apps crashing and beachballing Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. External drives and performance - There are external drives connected that could be affecting performance. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (13-inch, 2017) Status: Supported MacBook Air Model: MacBookAir7,2 2.2 GHz Dual-Core Intel Core i7 (i7-5650U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 499 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (15.42 GB used) disk1s1s1 - Untitled (APFS) [APFS Snapshot] (15.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (299 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 - U******** - Data (APFS) [APFS Virtual drive] (61.58 GB used) disk1s6 - Update (APFS) (1 MB used) disk2 - Seagate Ultra Touch HDD 2.00 TB (Mechanical) External USB Up to 5 Gb/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB disk3s1 - U*********h (APFS) (60.41 GB used) disk4 - Seagate Ultra Touch HDD 2.00 TB External USB Up to 480 Mb/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 2.00 TB disk5 [APFS Virtual drive] 2.00 TB disk5s2 - U*********2 (APFS) (57.96 GB used) Mounted Volumes: disk1s1s1 - Untitled [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 250.79 GB Free: 171.16 GB Available: 180.62 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 299 MB Shared values Size: 250.79 GB Free: 171.16 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 250.79 GB Free: 171.16 GB disk1s5 - U******** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 61.58 GB Shared values Size: 250.79 GB Free: 171.16 GB Available: 180.62 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 1 MB Shared values Size: 250.79 GB Free: 171.16 GB disk3s1 - U*********h Filesystem: APFS Mount point: /Volumes/U*********h Encrypted Used: 60.41 GB Shared values Size: 2.00 TB Free: 1.94 TB disk5s2 - U*********2 Filesystem: APFS Mount point: /Volumes/U*********2 Encrypted Used: 57.96 GB Shared values Size: 2.00 TB Free: 1.94 TB USB: USB 3.0 bus Seagate - Ultra Touch Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller Seagate - Ultra Touch Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Firewall: Blocked apps: Stealth mode: enabled System Software: macOS Monterey 12.7.6 (21H1320) Time since boot: About an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 Kernel Extensions: /Applications/Toolkit.app [Loaded] SeagateDiskService.kext - com.seagate.IOSED01 (67.0 - SDK 10.10) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 194 Apple tasks [Running] 149 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 178 Apple tasks [Running] 163 Apple tasks User Launch Agents: [Running] com.seagate.toolkit.plist (Seagate Technologies LLC - installed 2024-11-13) Command: /Applications/Toolkit.app/Contents/MacOS/Toolkit -runMode autoLaunched User Login Items: [Not Loaded] goproapp.devicedetection (GoPro, Inc. - installed 2024-11-06) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Loaded] StartUpHelper (Spotify - installed 2024-11-06) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] VimeoLauncher (App Store - installed 2024-11-06) Modern Login Item /Applications/Vimeo.app/Contents/Library/LoginItems/VimeoLauncher.app Applications: 497 Apple apps 26 3rd party apps 8 x86-only apps One unsigned app App Extensions: Notification providers: [Loaded] NotificationService - /Applications/Prime Video.app 3rd Party Preference panels: Toolkit (Seagate Technologies LLC - installed 2024-12-02) Backup: Auto backup: Yes Volumes being backed up: Untitled: Disk size: 250.79 GB - Disk used: 79.63 GB Destinations: U*********2 [Local] Total size: 2.00 TB Total number of backups: 11 Oldest backup: 2024-12-07 19:29:21 Last backup: 2024-12-16 13:24:54 U*********h [Local] (Last used) Total size: 2.00 TB Total number of backups: 13 Oldest backup: 2024-12-04 17:14:41 Last backup: 2024-12-16 14:23:53 15 local snapshots Oldest local snapshot: 2024-12-15 15:35:44 Last local snapshot: 2024-12-16 14:22:08 Performance: System Load: 1.44 (1 min ago) 1.72 (5 min ago) 1.60 (15 min ago) Nominal I/O usage: 0.57 MB/s File system: 68.58 seconds Write speed: 919 MB/s Read speed: 1192 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 8 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.84 % (Apple) EtreCheckPro 5.08 % (Etresoft, Inc.) kernel_task 2.15 % (Apple) bluetoothd 0.44 % (Apple) Toolkit 0.32 % (Seagate Technologies LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (3) 748 MB (Apple) EtreCheckPro 674 MB (Etresoft, Inc.) mds_stores 175 MB (Apple) Safari 139 MB (Apple) com.apple.WebKit.Networking 96 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 5 MB / 228 KB (Apple) rapportd 810 KB / 15 KB (Apple) mDNSResponder 198 KB / 158 KB (Apple) com.apple.Safari.SearchHelper 138 KB / 53 KB (Apple) cloudd 69 KB / 62 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) AddressBookSourceSync 3 (Apple) assistantd 1 (Apple) suggestd 1 (Apple) mDNSResponder 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.10 GB Used RAM: 4.09 GB Cached files: 2.81 GB Available RAM: 3.91 GB Swap Used: 1 MB Software Installs (past 60 days): Install Date Name (Version) 2024-11-06 macOS 12.7.4 (12.7.4) 2024-11-06 MRTConfigData (1.93) 2024-11-06 XProtectPayloads (147) 2024-11-07 Safari (17.6) 2024-11-07 macOS 12.7.6 (12.7.6) 2024-11-08 OneDrive (24.201.1006) 2024-11-20 XProtectPlistConfigData (5283) 2024-12-16 Prime Video (10.58) Diagnostics Information (past 60 days): 2024-12-16 13:45:07 routined Crash (179 times) First occurrence: 2024-12-09 13:59:00 Executable: /usr/libexec/routined Details: libsystem_c.dylib: abort() called 2024-12-16 02:03:42 com.apple.WebKit.WebContent High CPU Use (7 times) First occurrence: 2024-12-10 23:13:55 Details: Safari 2024-12-15 14:50:24 mdsync High CPU Use (8 times) First occurrence: 2024-12-09 15:44:21 Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2024-12-14 15:04:39 triald High CPU Use Executable: /usr/libexec/triald 2024-12-11 17:52:37 fileproviderd Crash (2 times) First occurrence: 2024-12-10 12:17:11 Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd Details: libsystem_c.dylib: abort() called 2024-12-10 17:09:21 EtreCheckPro.app High CPU Use End of report