EtreCheck version: 6.1.6 (6B038) Report generated: 2019-12-12 22:08:22 Download EtreCheck from https://etrecheck.com Runtime: 9:13 Performance: Below Average Problem: Other problem Description: Chrome and Firefox flickering window, particularly in menu bar. Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Kernel extensions blocked - There are blocked kernel extensions awaiting user approval. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Low performance - EtreCheck report took an unusually long time to run. Vintage hardware - This machine may be considered vintage. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information: iMac (27-inch, Mid 2010) - Vintage! iMac Model: iMac11,3 1 3.2 GHz Intel Core i3 (i3) CPU: 2-core 16 RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1333  BANK 1/DIMM0 - 4 GB DDR3 1333  BANK 0/DIMM1 - 4 GB DDR3 1333  BANK 1/DIMM1 - 4 GB DDR3 1333  Video Information: ATI Radeon HD 5670 - VRAM: 512 MB iMac 2560 x 1440 Drives: disk0 - WDC WD1001FALS-40Y6A0 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 999.21 GB (858.00 GB used) disk0s3 - Recovery HD [Recovery] 650 MB disk1 - APPLE SD Card Reader 255.87 GB (SD Card) Internal USB 480 Mbit/s USB disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 - P****s (Journaled HFS+) 255.39 GB (312 MB used) disk2 - WD My Book 25EE 4.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - W*********************e (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (1.99 TB used) disk2s3 - W********************y (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (880.87 GB used) disk2s4 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk3 - HitachiG ST 2.00 TB External USB 480 Mbit/s USB disk3s1 - EFI [EFI] 315 MB disk3s2 - H****************a (Journaled HFS+) 2.00 TB (857.26 GB used) disk4 - WD Elements 107C 4.00 TB External USB 480 Mbit/s USB disk4s1 - EFI [EFI] 315 MB disk4s2 - 4***************e (Journaled HFS+) 4.00 TB (3.97 TB used) Mounted Volumes: disk0s2 - Macintosh HD 999.21 GB (858.00 GB used, 147.87 GB available, 140.94 GB free) Journaled HFS+ Mount point: / disk1s2 - P****s 255.39 GB (312 MB used, 256.04 GB available, 255.08 GB free) Journaled HFS+ Mount point: /Volumes/P****s Owners enabled: No disk2s2 - W*********************e 2.00 TB (1.99 TB used, 9.62 GB available, 8.66 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/W*********************e disk2s3 - W********************y 2.00 TB (880.87 GB used, 1.12 TB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/W**********************1 Owners enabled: No disk3s2 - H****************a 2.00 TB (857.26 GB used, 1.14 TB free) Journaled HFS+ Mount point: /Volumes/H****************a disk4s2 - 4***************e 4.00 TB (3.97 TB used, 32.99 GB available, 32.03 GB free) Journaled HFS+ Mount point: /Volumes/4***************e Network: Interface usbserial-A104WAOX: FT232R USB UART Interface en0: Ethernet Interface en4: iPhone Interface en5: iPhone 2 Interface en1: Wi-Fi 2 802.11 a/b/g/n System Software: macOS High Sierra 10.13.6 (17G9016) Time since boot: Less than an hour Safe Mode: Enabled Notifications: /Applications/Firefox.app one notification /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app one notification /Applications/Safari.app one notification /Applications/Gemini 2.app one notification (one scheduled) Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Safari Extension: Free Live Radio Login Item: /Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app Login Item: /Applications/FreeLiveRadio-947012.app/Contents/Library/LoginItems/FreeLiveRadioHelper.app Login Item: ~/Library/Application Support/TuneUp/TuneUp 3.0.4/TuneUp.app/Contents/Library/LoginItems/TuneUpHelper.app 32-bit Applications: 67 32-bit apps Kernel Extensions: /Applications/TechTool Pro 11.app [Not Loaded] spdKernel.kext (1.0 - SDK 10.14) /Applications/turn off Toast/Toast 8 Titanium/Toast Titanium.app [Not Loaded] RoxioBluRaySupport.kext (1.1.6) [Not Loaded] TDIXController.kext (1.7) /Library/Extensions [Blocked] KeyspanUSAdriver.kext (4.0 - SDK 10.12) /System/Library/Extensions [Not Loaded] RTL8192CUs.kext (1020) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 184 Apple tasks [Running] 94 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 190 Apple tasks [Running] 108 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-06) [Not Loaded] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) [Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Not Loaded] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-10-03) [Not Loaded] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2019-08-18) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03) Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-06) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-06) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-24) [Not Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-12-12) [Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-03) [Not Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2019-10-23) [Not Loaded] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2019-04-29) User Launch Agents: [Not Loaded] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2019-11-19) [Not Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2018-09-14) [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2018-09-14) [Not Loaded] com.shirtpocket.backupbytime.plist (Bruce Lacey - installed 2019-07-10) User Login Items: [Loaded] CCC User Agent (Bombich Software, Inc. - installed 2019-11-24) Application /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] FreeLiveRadioHelper (? - installed 2019-01-10) Modern Login Item /Applications/FreeLiveRadio-947012.app/Contents/Library/LoginItems/FreeLiveRadioHelper.app [Not Loaded] Garmin Express Service (Garmin International - installed 2019-05-17) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2019-05-17) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2019-05-17) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2019-11-21) Modern Login Item /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Loaded] Audio Hijack 3 Schedule Helper (? - installed 2019-12-01) Application /Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app [Not Loaded] TuneUpHelper (? - installed 2013-09-10) Modern Login Item ~/Library/Application Support/TuneUp/TuneUp 3.0.4/TuneUp.app/Contents/Library/LoginItems/TuneUpHelper.app Internet Plug-ins: JavaAppletPlugin: 15.0.1 (Apple - installed 2012-06-17) AmazonMP3DownloaderPlugin101736: AmazonMP3DownloaderPlugin 1.0.17 (? - installed 2012-12-15) Default Browser: (? - installed 2019-10-17) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-11) AdobePDFViewer: 19.021.20058 (Adobe Systems, Inc. - installed 2019-12-11) CANONiMAGEGATEWAYDL: 3.1.0.2 (? - installed 2009-09-08) RealPlayer Plugin: (? - installed 2012-09-20) GarminGpsControl: 4.2.0.0 (? - installed 2014-03-31) Silverlight: 5.1.50901.0 (? - installed 2019-12-12) Unity Web Player: UnityPlayer version 4.2.1f4 (? - installed 2013-09-24) iPhotoPhotocast: 7.0 (Apple - installed 2011-09-03) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-10-30) BridgeAudioSP: 4.69.2 (Apple - installed 2019-10-30) iSightAudio: 7.7.3 (Apple - installed 2019-10-30) ACE: 11.0.2 (Rogue Amoeba Software, LLC - installed 2019-10-27) AppleAVBAudio: 683.1 (Apple - installed 2019-10-30) InstantOn: 11.0.2 (? - installed 2019-10-27) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-10-30) AirPlay: 2.0 (Apple - installed 2019-10-30) Safari Extensions: 1 Click PDF.safariextz - 1ClickPDF.com - https://1clickpdf.com/safari/ (installed 2018-12-28) Free Live Radio - Unknown (installed 2019-01-10) Honey - App Store (installed 2019-11-11) Honey.safariextz - Honey Science Corporation - https://www.joinhoney.com (installed 2019-01-29) Time Machine: Skip System Files: Yes Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 999.21 GB - Disk used: 858.27 GB Destinations: 4***************e [Local] Total size: 4.00 TB Total number of backups: 123 Oldest backup: 2017-12-19 08:07:50 Last backup: 2019-12-12 20:33:46 W*********************e [Local] (Last used) Total size: 2.00 TB Total number of backups: 104 Oldest backup: 2018-06-26 08:36:58 Last backup: 2019-12-12 21:20:40 Performance: System Load: 1.65 (1 min ago) 2.37 (5 min ago) 3.64 (15 min ago) Nominal I/O speed: 4.49 MB/s File system: 69.03 seconds Write speed: 65 MB/s Read speed: 39 MB/s CPU Usage Snapshot: Type Overall System 7 % User 11 % Idle 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) backupd 40.48 % (Apple) EtreCheckPro 6.88 % (Etresoft, Inc.) WindowServer 2.86 % (Apple) kernel_task 2.30 % (Apple) launchd 0.54 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.02 GB (Etresoft, Inc.) kernel_task 810 MB (Apple) backupd 281 MB (Apple) media-indexer 194 MB (Apple) lsd (2) 91 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 797 KB / 207 KB (Apple) apsd 8 KB / 8 KB (Apple) netbiosd 8 KB / 3 KB (Apple) SystemUIServer 0 B / 64 B (Apple) mds 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) backupd 18 (Apple) WindowServer 2 (Apple) SystemUIServer 0 (Apple) mds 0 (Apple) mapspushd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 9.83 GB Used RAM: 3.13 GB Cached files: 3.04 GB Available RAM: 12.87 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-11-13 Epson Connect Printer Setup (1.4.2) 2019-11-13 Epson Photo+ (1.0.0) 2019-11-13 Epson ScanSmart (2.5.2) 2019-11-13 Adobe Acrobat Reader DC (19.021.20056) (19.021.20056) 2019-11-14 XProtectPlistConfigData (2108) 2019-11-22 Brother Software (5_0_0) 2019-11-22 BrotherP-touchUtility2 (1.0) 2019-11-27 Brother Printer Drivers (103) 2019-11-27 Brother P-touch Editor (5.1.107) 2019-12-09 EPSON Printer Driver (10.33) 2019-12-09 Epson Scan 2 (6.4.84) 2019-12-09 Epson Scanner Monitor (1.0.0) 2019-12-09 Epson Event Manager (2.51.73) 2019-12-09 Epson Scan 2 OCR Component (1.0.0) 2019-12-09 EpsonNet Setup (1.0) 2019-12-09 EPSON Software Updater (2.5.0) 2019-12-09 Epson Customer Research Participation (2.51) 2019-12-09 ET-2750 (1.0) 2019-12-11 Safari (13.0.4) 2019-12-11 Adobe Acrobat Reader DC (19.021.20058) (19.021.20058) 2019-12-12 Microsoft Silverlight Internet Browser Plugin (5.1.50901.0) Diagnostics Information (past 7 days): 2019-12-12 21:08:23 backupd Memory Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2019-12-12 21:04:41 WindowServer High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2019-12-12 20:47:11 com.apple.WebKit.WebContent Memory Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2019-12-12 20:27:47 lsd Memory Executable: /usr/libexec/lsd 2019-12-12 20:23:01 CVMCompiler Memory Executable: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 2019-12-12 19:42:30 Firefox.app High CPU Use Executable: /Applications/Firefox.app 2019-12-11 21:35:50 Image Capture.app Crash Executable: /Applications/Image Capture.app Details: objc_msgSend() selector name: name Performing @selector(terminate:) from sender NSMenuItem 0x6040000ba040 2019-12-11 02:11:35 accountsd Memory Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2019-12-09 18:07:36 ScreenSaverEngine.app Memory Executable: /System/Library/CoreServices/ScreenSaverEngine.app 2019-12-09 16:26:37 Contacts.app Crash Executable: /Applications/Contacts.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[__NSPlaceholderSet initWithObjects:count:]: attem pt to insert nil object from objects[232]' terminating with uncaught exception of type NSException abort() called 2019-12-09 13:27:58 GoogleSoftwareUpdateDaemon High CPU Use Executable: /Library/Google/*/GoogleSoftwareUpdate.bundle/Contents/Helpers/GoogleSoftwareUpdateDaemon 2019-12-08 22:38:52 Software Update.app Memory Executable: /System/Library/CoreServices/Software Update.app 2019-12-08 12:05:31 AdobeResourceSynchronizer.app Crash Executable: /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app Details: objc_msgSend() selector name: closeFile End of report