EtreCheckPro version: 6.7.2 (67019) Report generated: 2022-10-27 17:17:47 Download EtreCheckPro from https://etrecheck.com Runtime: 3:46 Performance: Good Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (235.60 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (45 MB used) disk1s3 - Recovery (APFS) [Recovery] (513 MB used) disk1s4 - VM (APFS) [APFS VM] (4.29 GB used) disk2 - WD Elements 2621 2.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 2.00 TB disk5 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk5s1 - B***s (APFS) (775.26 GB used) disk3 - Samsung Portable SSD T5 500.11 GB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 499.90 GB disk4 [APFS Virtual drive] 499.90 GB (Shared by 6 volumes) disk4s1 - L**** - Data (APFS) [APFS Virtual drive] (372.18 GB used) disk4s2 - Preboot (APFS) [APFS Preboot] (423 MB used) disk4s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk4s4 - VM (APFS) [APFS VM] (1.07 GB used) disk4s5 (APFS) [APFS Container] (15.41 GB used) disk4s5s1 - L**a (APFS) [APFS Snapshot] (15.41 GB used) disk4s6 - Update (APFS) (4 MB used) Mounted Volumes: disk1s1 - Macintosh HD Filesystem: APFS Mount point: /Volumes/Macintosh HD Used: 235.60 GB Shared values Size: 1000.00 GB Free: 759.33 GB Available: 760.35 GB disk4s1 - L**** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 372.18 GB Shared values Size: 499.90 GB Free: 109.53 GB Available: 255.30 GB disk4s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 423 MB Shared values Size: 499.90 GB Free: 109.53 GB disk4s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 499.90 GB Free: 109.53 GB disk4s5s1 - L**a [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.41 GB Shared values Size: 499.90 GB Free: 109.53 GB Available: 255.30 GB disk4s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 499.90 GB Free: 109.53 GB disk5s1 - B***s Filesystem: APFS Mount point: /Volumes/B***s Used: 775.26 GB Shared values Size: 2.00 TB Free: 1.22 TB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6 (21G115) Time since boot: About 3 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Avira Unsigned Files: Login Item: /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app Login Item: /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/AdCloudWorker.app Apps: 1 Old Applications: 5 x86-only apps System Extensions: [Running] Avira Scan Service - version 9.2.5 (Avira Operations GmbH & Co. KG - 2022-10-27) Application: /Applications/Avira Security.app - version 9.2.5 (Avira Operations GmbH & Co. KG - 2022-10-27) Description: Provides the Antivirus Scans and Protections Kernel Extensions: /Library/Extensions [Not Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (1.5.02 - SDK 10.7) [Not Loaded] SamsungPortableSSDDriverX.kext - com.samsung.portablessd.driverX (1.5.09 - SDK 10.12) [Not Loaded] CmUSBMassStorage.kext - com.wibu.codemeter.CmUSBMassStorage (1.0.7) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 178 Apple tasks [Running] 165 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 162 Apple tasks [Running] 179 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-10-02) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-10-02) [Running] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2022-10-02) [Running] com.autodesk.adskaccessservicehost.plist (Autodesk - installed 2022-10-24) [Running] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2022-10-27) [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2022-10-27) [Loaded] com.avira.security.uninstalld.plist (Avira Operations GmbH & Co. KG - installed 2022-10-27) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2022-10-02) [Not Loaded] com.piriform.ccleaner.engine.xpc.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.services.submit.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.services.xpc.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.uninstall.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.update.xpc.plist (Not signed - installed ) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-10-02) [Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2022-10-27) [Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2022-10-27) [Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2022-10-27) [Not Loaded] com.piriform.ccleaner.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.update.plist (Not signed - installed ) User Launch Agents: [Not Loaded] com.samsung.portablessd.mon.plist (Samsung Electronics - installed 2018-12-09) [Running] com.srib.pssddaemon.plist (Samsung Electronics - installed 2018-12-09) User Login Items: [Loaded] Dropbox (Dropbox, Inc. - installed 2022-10-02) Application /Applications/Dropbox.app [Not Loaded] Launcher (App Store - installed 2022-10-25) Modern Login Item /Applications/Notebook.app/Contents/Library/LoginItems/Launcher.app [Not Loaded] NotebookHelper (App Store - installed 2022-10-25) Modern Login Item /Applications/Notebook.app/Contents/Library/LoginItems/NotebookHelper.app [Not Loaded] Launcher Disabler (App Store - installed 2022-10-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2022-10-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2022-10-02) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] A360Service (Not signed - installed 2018-04-17) Modern Login Item /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app [Not Loaded] AdCloudWorker (Not signed - installed 2018-04-17) Modern Login Item /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/AdCloudWorker.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2018-12-10) Modern Login Item /Volumes/Macintosh HD/U***s/a***********u/D*******s/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-10-02) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-10-02) 3rd Party Preference panels: CodeMeter (WIBU-SYSTEMS AG - installed 2022-10-02) Backup: Time Machine information is limited without Full Disk Access Destinations: B***s [Local] (Last used) 24 local snapshots Oldest local snapshot: 2022-10-26 17:47:20 Last local snapshot: 2022-10-27 16:53:06 Performance: System Load: 1.89 (1 min ago) 1.61 (5 min ago) 1.60 (15 min ago) Nominal I/O usage: 4.39 MB/s File system: 28.70 seconds Write speed: 434 MB/s Read speed: 514 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.28 % (Etresoft, Inc.) WindowServer 12.48 % (Apple) kernel_task 3.30 % (Apple) coreaudiod 2.20 % (Apple) Spotify 1.60 % (Spotify) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (7) 608 MB (Apple) EtreCheckPro 335 MB (Etresoft, Inc.) Spotify Helper (Renderer) 163 MB (Spotify) MTLCompilerService (39) 131 MB (Apple) Mail 129 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 32 MB / 2 MB (Apple) mDNSResponder 24 MB / 6 MB (Apple) Spotify 21 MB / 274 KB (Spotify) Mail 4 MB / 194 KB (Apple) Dropbox 2 MB / 1 MB (Dropbox, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) Notes 5 (Apple) coreaudiod 2 (Apple) Safari 2 (Apple) Spotify 2 (Spotify) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 27 MB Used RAM: 6.43 GB Cached files: 1.54 GB Available RAM: 1.57 GB Swap Used: 218 MB Software Installs (past 60 days): Install Date Name (Version) 2022-09-01 NordVPN (7.9.2) 2022-09-06 Fotor Photo Editor (4.4.7) 2022-09-25 Safari (16.0) 2022-10-24 XProtectPlistConfigData (2163) 2022-10-24 XProtectPayloads (78) 2022-10-24 Kindle (1.39.0) 2022-10-24 OneDrive (22.202.0925) 2022-10-25 Notebook (5.1) 2022-10-26 Pages (12.1) 2022-10-26 Numbers (12.1) 2022-10-26 Keynote (12.1) 2022-10-27 Avira Security Update (1.0) Diagnostics Information (past 7-30 days): 2022-10-24 14:44:13 mdsync High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-10-24 14:41:16 mdworker Crash (25 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2022-10-24 14:36:50 com.avira.scanservice Crash (6 times) Executable: /Library/SystemExtensions/*/com.avira.scanservice 2022-10-24 14:33:21 logd Unknown (6 times) Kernel Panic Details: {"files_to_attach":["\/Library\/Logs\/DiagnosticReports\/Kernel-2022-1 0-24-141438.panic"],"component_id":"609969","log_path":"\/Library\/Log s\/DiagnosticReports\/Kernel-2022-10-24-141438.panic","panic_string":" panic(cpu 1 caller 0xffffff801057999f): userspace watchdog timeout: no successful checkins from logd in 120 seconds\nservice returned not al ive with context : unresponsive dispatch queue(s): com.apple.firehose. io-wl \nservice: logd, total successful checkins since load (230 secon ds ago): 12, last successful checkin: 120 seconds ago\nservice: Window Server, total successful checkins since load (170 seconds ago): 17, la st successful checkin: 0 seconds ago\nservice: opendirectoryd, total s uccessful checkins since load (230 seconds ago): 23, last successful c heckin: 0 seconds ago\n\nPanicked task 0xffffff95180c0d40: 4 threads: pid 130: watchdogd\nBacktrace (CPU 1), panicked thread: 0xffffff8b7e50 8000, Frame : Return Address\n0xffffffe582f8b690 : 0xffffff800d07fdad \n0xffffffe582f8b6e0 : 0xffffff800d1e10d6 \n 2022-10-24 14:36:33 bluetoothd Crash (4 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2022-10-24 14:14:38 Kernel Panic Details: panic(cpu 1 caller 0xffffff801057999f): userspace watchdog timeout: no successful checkins from logd in 120 seconds Panicked task 0xffffff95180c0d40: 4 threads: pid 130: watchdogd End of report