EtreCheck version: 5.5.5 (5111) Report generated: 2020-06-13 17:11:18 Download EtreCheck from https://etrecheck.com Runtime: 3:59 Performance: Poor Sandbox: Enabled Full drive access: Enabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Software performance problems - Software seems to be causing performance problems. Safe mode - This machine is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Hardware Information: MacBook Air (13-inch, 2015-2017) MacBook Air Model: MacBookAir7,2 2.2 GHz Dual-Core Intel Core i7 (i7-5650U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 92 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.93 GB disk1 [APFS Virtual drive] 499.93 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 197.19 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.14 GB used) disk2 - APPLE SD Card Reader 250.14 GB (SD Card) Internal USB 5 Gbit/s USB disk2s1 - T*****************c (Journaled HFS+) 250.11 GB (168.49 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 499.93 GB (Shared - 197.19 GB used, 297.26 GB available, 289.76 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 499.93 GB (Shared - 1.07 GB used, 289.76 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 499.93 GB (Shared - 11.14 GB used, 297.26 GB available, 289.76 GB free) APFS Mount point: / Read-only: Yes disk2s1 - T*****************c 250.11 GB (168.49 GB used, 82.06 GB available, 81.62 GB free) Journaled HFS+ Mount point: /Volumes/T*****************c Owners enabled: No Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en3: Thunderbolt Ethernet Interface fw0: Thunderbolt FireWire Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.5 (19F101) Time since boot: Less than an hour Safe Mode: Enabled Notifications: EtreCheck.app 10 notifications *** one notification (one scheduled) Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.amazon.KindlePreviewerUpdater.plist Executable: Details: Exact match found in the whitelist - probably OK Login Item: /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app Login Item: /Applications/QuickBooks.app/Contents/Library/LoginItems/QBO Launcher.app Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Audio/Plug-Ins/HAL/DigitaryDriver.driver Apps: 7 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 194 Apple tasks [Running] 103 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 187 Apple tasks [Running] 111 Apple tasks Launch Daemons: [Not Loaded] com.amazon.KindlePreviewerUpdater.plist (? 0 - installed 2020-05-24) [Not Loaded] com.motionvfx.mInstaller.HelperTool.plist (Szymon Masiak - installed 2020-05-30) User Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-05-17) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-05-17) User Login Items: [Not Loaded] Evernote Helper (? - installed 2020-02-23) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] Garmin Express Service (Garmin International - installed 2020-02-23) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] IPEVO Annotator Helper (App Store - installed 2020-02-23) Modern Login Item /Applications/IPEVO Annotator.app/Contents/Library/LoginItems/IPEVO Annotator Helper.app [Not Loaded] QBO Launcher (? - installed 2020-02-23) Modern Login Item /Applications/QuickBooks.app/Contents/Library/LoginItems/QBO Launcher.app [Not Loaded] USBcleanHelper (App Store - installed 2020-02-23) Modern Login Item /Applications/USBclean.app/Contents/Library/LoginItems/USBcleanHelper.app [Not Loaded] iHeartRadioHelper (App Store - installed 2017-11-15) Modern Login Item /Applications/iHeartRadio.app/Contents/Library/LoginItems/iHeartRadioHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2016-01-31) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: GarminGpsControl: 4.1.0.0 Release (? - installed 2013-10-09) Silverlight: 5.1.50428.0 (? - installed 2016-07-02) Audio Plug-ins: DigitaryDriver: 1.0 (? - installed 2018-05-04) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-04-24) Time Machine: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 499.93 GB - Disk used: 210.17 GB Destinations: Data [Network] (Last used) Total size: 2.85 TB Total number of backups: 33 Oldest backup: 2020-05-21 02:42:22 Last backup: 2020-06-13 16:12:22 15 local snapshots Oldest local snapshot: 2020-06-12 15:55:26 Last local snapshot: 2020-06-13 15:11:50 Performance: System Load: 25.17 (1 min ago) 10.06 (5 min ago) 3.96 (15 min ago) Nominal I/O speed: 11.87 MB/s File system: 120.07 seconds (timed out) Write speed: 1084 MB/s Read speed: 1469 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 14.12 % (App Store) Other processes 8.92 % (?) sharingd 0.26 % (Apple) SystemUIServer 0.19 % (Apple) UserEventAgent 0.14 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 485 MB (App Store) CVMCompiler 181 MB (Apple) AMPLibraryAgent 55 MB (Apple) accountsd 55 MB (Apple) SystemUIServer 49 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 98 KB / 62 KB (?) assistantd 5 KB / 2 KB (Apple) rapportd 3 KB / 2 KB (Apple) SystemUIServer 679 B / 28 B (Apple) diagnostics_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 3.98 GB Used RAM: 2.40 GB Cached files: 1.62 GB Available RAM: 5.60 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-31 Gatekeeper Configuration Data (181) 2020-06-02 macOS Catalina 10.15.5 Supplemental Update 2020-06-07 Malwarebytes for Mac 2020-06-07 EtreCheck (5.5.5) 2020-06-07 "Malwarebytes for Mac Uninstaller" (1.0) 2020-06-12 MRTConfigData (1.62) 2020-06-12 XProtectPlistConfigData (2123) Diagnostics Information (past 7-30 days): 2020-06-13 05:59:09 EasySketchPro3.app High CPU Use (2 times) Executable: /Users/***/Desktop/EasySketchPro3.app 2020-06-13 02:24:14 AirPlayXPCHelper Crash Executable: /usr/libexec/AirPlayXPCHelper Details: dyld3 mode 2020-06-12 20:00:13 XprotectService High CPU Use Executable: /System/Library/PrivateFrameworks/XprotectFramework.framework/Versions/A/XPCServices/XprotectService.xpc/Contents/MacOS/XprotectService 2020-06-09 15:38:21 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app 2020-06-09 13:38:55 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2020-06-08 23:34:13 Notes.app Crash Executable: /System/Applications/Notes.app Details: dyld3 mode 2020-06-08 19:34:00 sharingd High CPU Use Executable: /usr/libexec/sharingd End of report