Tylerâ  s MacBook Air 2021-12-08
 EtreCheckPro version: 6.5.5 (6F024)
Report generated: 2021-12-08 09:23:57
Download EtreCheckPro from https://etrecheck.com Runtime: 3:56
Performance: Good
Problem: Other problem
Description:
WindowServer is constantly taking up over 100% of my CPU after upgradi ng to Mac OS Monterey. It causes my computer to run extremely hot (75- 80 degrees Fahrenheit) and my fan to run extremely loud constantly. It usually occurs when I am streaming videos or using the internet on Ch rome.
Major Issues:
Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found.
Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by d efault in a future version of the operating system.
System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU.
x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future.
Sharing enabled - This computer has sharing services enabled that could be a security risk.
Hardware Information:
MacBook Air (Retina, 13-inch, 2020)
MacBook Air Model: MacBookAir9,1
1.1 GHz Quad-Core Intel Core i5 (i5-1030NG7) CPU: 4-core 8 GB RAM - Not upgradeable
BANK 0/ChannelA-DIMM0 - 4 GB LPDDR4X 3733
BANK 2/ChannelB-DIMM0 - 4 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 507
Video Information:
Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 499.96 GB
disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.69 GB used)
disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 143.41 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 528 MB used)
disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used)
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Tylerâ  s MacBook Air 2021-12-08
 disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s6 - Update (APFS) (Shared - 5 MB used)
Mounted Volumes:
disk1s1s1 - Macintosh HD [APFS Snapshot]
499.96 GB (Shared - 15.69 GB used, 340.99 GB available, 337.99 GB free) APFS
Mount point: /
Read-only: Yes
disk1s2 - Macintosh HD - Data [APFS Virtual drive]
499.96 GB (Shared - 143.41 GB used, 340.99 GB available, 337.99 GB free) APFS
Mount point: /System/Volumes/Data
Encrypted
disk1s3 - Preboot [APFS Preboot]
499.96 GB (Shared - 528 MB used, 337.99 GB free) APFS
Mount point: /System/Volumes/Preboot
disk1s5 - VM [APFS VM]
499.96 GB (Shared - 1.07 GB used, 337.99 GB free) APFS
Mount point: /System/Volumes/VM
disk1s6 - Update
499.96 GB (Shared - 5 MB used, 337.99 GB free) APFS
Mount point: /System/Volumes/Update
Network:
Interface en0: Wi-Fi 802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge
Screen sharing: Enabled
System Software:
macOS Monterey 12.0.1 (21A559) Time since boot: About 2 days
Notifications:
Temp Monitor Helper.app 70 notifications
Security:
Gatekeeper: App Store and identified developers System Integrity Protection: Enabled
Antivirus software: Apple and CleanMyMac
Screen sharing: Enabled
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.synamedia.videoguard13.uninstall.plist
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Tylerâ  s MacBook Air 2021-12-08
 Executable: /bin/sh ~/.synamedia/VideoGuard/uninstall/synamedia_videoguard13/condUninstall.sh
Launchd: ~/Library/LaunchAgents/com.synamedia.videoguardmonitor.plist
Executable: /bin/sh -c $HOME/Library/Synamedia/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bund
le/Contents/Resources/launch.sh
Launchd: /Library/LaunchDaemons/PT.updd.plist
Executable: /Library/PrivilegedHelperTools/PT.updd
Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.synamedia.videoguard13.plist
Executable: /bin/sh -c $HOME/Library/Synamedia/VideoGuardPlayer/VideoGuard13/VideoGuard13.bundle/Content
s/Resources/setupServer.sh Apps: 4
Old Applications:
11 x86-only apps
System Extensions:
[Running] Cisco AnyConnect Socket Filter Extension - version 4.9.04053 (Cisco - 2021-10-23)
Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.9.04053 (Cisco - 2021-10-23) Description: This system extension provides socket filter capabilities.
Kernel Extensions:
/Library/Application Support/Cisco/AnyConnect Secure Mobility Client
[Not Loaded] acsock.kext - com.cisco.kext.acsock (Cisco, 4.9.40 - SDK 10.14)
System Launch Daemons:
[Not Loaded] 36 Apple tasks [Loaded] 174 Apple tasks [Running] 165 Apple tasks [Other] One Apple task
System Launch Agents:
[Not Loaded] 16 Apple tasks [Loaded] 175 Apple tasks [Running] 158 Apple tasks [Other] One Apple task
Launch Daemons:
[Running] PT.updd.plist (? 0 - installed 2020-08-27)
[Other] com.cisco.anyconnect.ciscod.plist (? d78c2ec9 - installed 2021-11-08)
[Running] com.cisco.anyconnect.ciscod64.plist (Cisco - installed 2021-11-08)
[Loaded] com.cisco.anyconnect.dart.helper.plist (Cisco - installed 2021-11-08)
[Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2021-11-08)
[Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-11-13)
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-11-08) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-11-08)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-11-16)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-18)
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-11)
Launch Agents:
[Running] com.lminhtm.tempmonitor.helper.****.plist (MINH NGUYEN - installed 2021-11-28)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-11-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-11-16)
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Tylerâ  s MacBook Air 2021-12-08
 User Launch Agents:
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-11-13) [Loaded] com.synamedia.videoguard13.plist (? 0 - installed 2021-10-17)
[Loaded] com.synamedia.videoguard13.uninstall.plist (? 0 - installed 2021-10-17) [Running] com.synamedia.videoguardmonitor.plist (? 0 - installed 2021-10-17)
User Login Items:
[Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2021-12-08)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app
[Not Loaded] Autoupdate (MacPaw Inc. - installed 2021-12-08)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/D
evMateKit.framework/Versions/A/Resources/Autoupdate.app
[Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-12-08)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginIt
ems/CleanMyMac X HealthMonitor.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-11-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-11-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Loaded] StartUpHelper (Spotify - installed 2021-11-08)
Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
User Internet Plug-ins:
SecureBrowser: (Internet Testing Systems, LLC - installed 2020-12-16)
Backup:
Time Machine Not Configured!
Performance:
System Load: 1.87 (1 min ago) 2.52 (5 min ago) 2.66 (15 min ago) Nominal I/O speed: 0.29 MB/s
File system: 30.73 seconds
Write speed: 1355 MB/s
Read speed: 1247 MB/s
CPU Usage Snapshot: Type Overall System: 2 %
User: 15 %
Idle: 83 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
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Tylerâ  s MacBook Air 2021-12-08
 WindowServer 108.28 % (Apple) mdbulkimport (2) 12.28 % (Apple) EtreCheckPro 6.90 % (Etresoft, Inc.) kernel_task 3.90 % (Apple)
Temp Monitor Helper 2.34 % (MINH NGUYEN)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
Google Chrome Helper (Renderer) (12) 1.22 GB (Google, Inc.) WindowServer 633 MB (Apple)
EtreCheckPro 222 MB (Etresoft, Inc.)
kernel_task 205 MB (Apple)
Google Chrome 196 MB (Google, Inc.)
Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 12 MB / 7 MB (Apple)
apsd 335 KB / 350 KB (Apple)
biometrickitd 60 KB / 15 KB (Apple) remoted 30 KB / 37 KB (Apple) netbiosd 39 KB / 26 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location) WindowServer 37 (Apple)
Temp Monitor Menu 5 (MINH NGUYEN)
Google Chrome 1 (Google, Inc.)
sysmond 1 (Apple)
ContextStoreAgent 1 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 38 MB Used RAM: 5.97 GB Cached files: 1.99 GB
Available RAM: 2.03 GB Swap Used: 30 MB
Software Installs (past 60 days):
Install Date Name (Version)
2021-10-19 GarageBand (10.4.4)
2021-10-23 AnyConnect Secure Mobility Client (4.9.04053) 2021-11-04 C. Anatomy 2022 (8.1.1)
2021-11-08 macOS Monterey (12.0.1)
2021-11-08 macOS 12.0.1 (12.0.1)
2021-11-08 Core Services Application Configuration Data 12.0 (120.72) 2021-11-10 MRTConfigData (1.85)
2021-11-16 iMovie (10.3.1)
2021-11-16 Microsoft AutoUpdate (4.41.21111400)
2021-11-16 Microsoft Excel (16.55.21111400)
2021-11-16 Microsoft OneNote (16.55.21111400)
2021-11-16 Microsoft Outlook (16.55.21111400)
2021-11-16 Microsoft PowerPoint (16.55.21111400)
2021-11-18 Microsoft Word (16.55.21111400)
2021-11-18 Microsoft Office Licensing Helper (0)
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Tylerâ  s MacBook Air 2021-12-08
 2021-11-19 Zoom (5.8.4.2421) 2021-11-21 Notability (11.0.6)
Clean up:
/Library/LaunchDaemons/com.cisco.anyconnect.ciscod.plist /opt/cisco/hostscan/bin/ciscod
Executable not found
Diagnostics Information (past 7-30 days):
2021-12-08 09:06:45 WindowServer - High CPU Use (5 times)
Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
2021-12-08 00:06:36 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-08-0 00636.ips - Crash
2021-12-07 00:28:44 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-07-0 02844.ips - Crash
2021-12-06 00:25:37 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-06-0 02537.ips - Crash
End of report
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