EtreCheckPro version: 6.8.10 (68078) Report generated: 2025-06-10 09:13:04 Download EtreCheckPro from https://etrecheck.com Runtime: 5:15 Performance: Below Average Problem: Computer is too slow Description: Startup is slow. Attempted fixes. Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Runaway user process - A user process is using a large percentage of your CPU. Low performance - EtreCheck report took an unusually long time to run. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 24 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 8 GB DDR4 2667 Video Information: Radeon Pro 570X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express S.M.A.R.T. Details: 7% used, 85.94 TB written, 100% health, 119 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (321.34 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.47 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s4 (APFS) [APFS Container] (11.25 GB used) disk2s4s1 - Macintosh HD (APFS) [APFS Snapshot] (11.25 GB used) disk2s5 - Update (APFS) (872 KB used) disk2s6 - VM (APFS) [APFS VM] (1 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (321.34 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.47 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s4 (APFS) [APFS Container] (11.25 GB used) disk2s4s1 - Macintosh HD (APFS) [APFS Snapshot] (11.25 GB used) disk2s5 - Update (APFS) (872 KB used) disk2s6 - VM (APFS) [APFS VM] (1 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 321.34 GB Shared values Size: 1.03 TB Free: 686.77 GB Available: 749.90 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.47 GB Shared values Size: 1.03 TB Free: 686.77 GB disk2s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.25 GB Shared values Size: 1.03 TB Free: 686.77 GB Available: 749.90 GB disk2s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 872 KB Shared values Size: 1.03 TB Free: 686.77 GB disk2s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 1.03 TB Free: 686.77 GB disk4s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus USB 3.1 bus Logi - Litra Glow Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Magic Trackpad Focusrite - Scarlett 2i2 USB Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en4: iPhone System Software: macOS Sequoia 15.5 (24F74) Installed 2025-06-06 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 194 Apple tasks [Running] 179 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 222 Apple tasks [Running] 206 Apple tasks Launch Daemons: [Running] com.focusrite.ControlServer.plist (Focusrite Audio Engineering Ltd. - installed 2025-06-09) Command: /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app/Contents/MacOS/FocusriteControlServer daemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-05-21) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2025-05-22) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2025-05-22) [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-04-20) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-04-20) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Login Items: [Not Loaded] FocusriteControlServer (Focusrite Audio Engineering Ltd. - installed 2025-06-09) Modern Login Item /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app [Not Loaded] WorldClockProHelper (App Store - installed 2025-06-06) Modern Login Item /Applications/World Clock Pro.app/Contents/Library/LoginItems/WorldClockProHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-05-03) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-05-03) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 1970-08-16) Modern Login Item ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app Applications: 793 Apple apps 43 3rd party apps 17 x86-only apps No unsigned apps App Extensions: Plugins: [Loaded] Intents - /Applications/WhatsApp.app [Loaded] Shutterfly - /Applications/Shutterfly.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Loaded] Google Drive - /Applications/Google Drive.app Share services: [Loaded] Send to Kindle - /Applications/Amazon Kindle.app Finder sync extensions: [Loaded] FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app QuickLook Previews: [Loaded] LogicProQuickLookExtension - /Applications/Logic Pro.app com.apple.logicx.project *.logicx [Loaded] ScrivQuickLook - /Applications/Scrivener.app com.literatureandlatte.scrivener3.scriv *.scriv [Loaded] EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Thumbnails: [Loaded] ScrivThumbnail - /Applications/Scrivener.app com.literatureandlatte.scrivener3.scriv *.scriv [Loaded] LogicProThumbnailExtension - /Applications/Logic Pro.app com.apple.logicx.project *.logicx Backup: Time Machine information is limited without Full Disk Access Destinations: Data [Network] (Last used) One local snapshot Oldest local snapshot: 2025-06-09 09:48:13 Last local snapshot: 2025-06-09 09:48:13 Performance: System Load: 12.02 (1 min ago) 7.80 (5 min ago) 3.87 (15 min ago) Nominal I/O usage: 99.10 MB/s File system: 19.77 seconds Write speed: 431 MB/s Read speed: 1467 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 35 % Idle: 59 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) AddressBookSourceSync 87.82 % (Apple) contactsd 36.70 % (Apple) AddressBookManager 34.80 % (Apple) EtreCheckPro 33.58 % (Etresoft, Inc.) ApplicationsStorageExtension 20.70 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 961 MB (Etresoft, Inc.) plugin-container (12) 814 MB (Mozilla Corporation) System Settings 506 MB (Apple) firefox 409 MB (Mozilla Corporation) mds_stores 275 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 521 KB / 126 KB (Apple) apsd 137 KB / 473 KB (Apple) trustd 241 KB / 200 KB (Apple) firefox 56 KB / 48 KB (Mozilla Corporation) AddressBookSourceSync 76 KB / 21 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) AddressBookSourceSync 40 (Apple) mds_stores 11 (Apple) Storage 5 (Apple) WindowServer 4 (Apple) ApplicationsStorageExtension 3 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 7.52 GB Used RAM: 8.35 GB Cached files: 8.13 GB Available RAM: 15.65 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-06-06 macOS 15.5 (15.5) - Software update 2025-06-06 XProtectPlistConfigData (5299) - Software update 2025-06-06 MRTConfigData (1.93) - Software update 2025-06-06 Gatekeeper Compatibility Data (1.0) - Software update 2025-06-09 Focusrite Control (3.20.0) - Installer Diagnostics Information (past 60 days): 2025-06-10 06:22:11 knowledgeconstructiond High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-06-09 22:28:53 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2025-06-09 22:25:57 mds Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds 2025-06-09 18:44:06 Mail.app High CPU Use Executable: /System/Applications/Mail.app 2025-06-09 18:34:48 AddressBookSourceSync.app High CPU Use (10 times) First occurrence: 2025-06-09 10:18:16 Executable: /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBookSourceSync.app 2025-06-09 12:54:45 ZoomUpdater Crash Executable: /Applications/zoom.us.app 2025-06-09 10:56:22 spotlightknowledged High CPU Use Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-06-09 09:46:34 chronod Crash (2 times) Executable: /System/Library/PrivateFrameworks/ChronoCore.framework/Support/chronod 2025-06-09 09:46:24 secd Crash (2 times) Executable: /usr/libexec/secd 2025-06-06 15:05:27 lsd Crash (6 times) First occurrence: 2025-06-06 13:29:58 Executable: /usr/libexec/lsd End of report