EtreCheck version: 5.2 (5029) Report generated: 2019-06-05 23:39:27 Download EtreCheck from https://etrecheck.com Runtime: 6:08 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 1 3 GHz Intel Core i5 (i5-7400) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 2400  ok BANK 1/DIMM0 - 4 GB DDR4 2400  ok Video Information: Radeon Pro 555 - VRAM: 2 GB iMac 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 330.77 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 6.44 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (662.01 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] (Shared - 6.44 GB used) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.4 (18E227) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: CleanMyMac Unsigned Files: Launchd: /Library/LaunchAgents/com.webex.pluginagent.plist Executable: /Users/***/WebExPlugin/webexpluginagent.app/Contents/MacOS/webexpluginagent Details: Exact match found in the whitelist - probably OK 32-bit Applications: 7 32-bit apps Kernel Extensions: /Library/Application Support/Logitech.localized/Logitech Options.localized LogiMgrDriver.kext (7.12.1 - SDK 10.12) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 176 Apple tasks [Running] 108 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 193 Apple tasks [Running] 103 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-10-02) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2019-03-15) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-05-03) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-04-09) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-04-09) [Running] com.webex.pluginagent.plist (? 7ceed2f0 - installed 2019-03-14) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-04-14) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-04-14) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-04-01) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2019-03-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-05-03) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-10-08) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-04-09) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-04-09) Internet Plug-ins: Silverlight: 5.1.30514.0 (? - installed 2017-07-21) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-20) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-20) Flash Player: 32.0.0.156 (Adobe Systems, Inc. - installed 2019-03-12) FlashPlayer-10.6: 32.0.0.156 (Adobe Systems, Inc. - installed 2019-03-12) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-03-12) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-04-16) BluetoothAudioPlugIn: 6.0.11 (Apple - installed 2019-04-16) AirPlay: 2.0 (Apple - installed 2019-04-16) AppleAVBAudio: 740.1 (Apple - installed 2019-04-16) BridgeAudioSP: 5.39 (Apple - installed 2019-04-16) iSightAudio: 7.7.3 (Apple - installed 2019-04-16) 3rd Party Preference Panes: Logi Options Launcher (installed 2019-04-10) Time Machine: Time Machine information not available without Full Drive Access. 24 local snapshots Oldest local snapshot: 2019-06-05 00:03:14 Last local snapshot: 2019-06-05 23:04:13 Performance: System Load: 1.75 (1 min ago) 2.09 (5 min ago) 2.15 (15 min ago) Nominal I/O speed: 0.77 MB/s File system: 40.70 seconds Write speed: 51 MB/s Read speed: 49 MB/s CPU Usage Snapshot: Type Overall System 6 % User 12 % Idle 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) plugin-container (5) 34.76 % (Mozilla Corporation) Other processes 20.63 % (?) firefox 13.48 % (Mozilla Corporation) EtreCheck 4.96 % (App Store) Microsoft Word 0.65 % (Microsoft Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 466 MB (App Store) plugin-container (5) 445 MB (Mozilla Corporation) firefox 444 MB (Mozilla Corporation) Finder 77 MB (Apple) Mail 66 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) kernel_task 20.72 GB / 23.65 GB (Apple) mDNSResponder 9 MB / 695 KB (Apple) firefox 6 MB / 401 KB (Mozilla Corporation) AdobeResourceSy 2 MB / 158 B (?) Mail 729 KB / 58 KB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 612 MB Used RAM: 6.33 GB Cached files: 1.07 GB Available RAM: 1.67 GB Swap Used: 1.17 GB Software Installs (past 30 days): Install Date Name (Version) 2019-05-09 Keynote (9.0) 2019-05-20 Adobe Acrobat Reader DC (19.012.20034) 2019-05-20 VdhCoApp 2019-06-05 EtreCheck (5.2) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report