EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-07-10 18:04:15 Download EtreCheckPro from https://etrecheck.com Runtime: 28:15 Performance: Poor Problem: Computer is too slow Description: Computer is very slow and a pain to use - beach balling is also a regular issue. Itâ s annoying because thereâ s heaps of hard drive space and we regularly clean up the desktop, cache, downloads, files etc. Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. (fixed these!) Vintage hardware - This computer may be considered vintage. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Late 2013) - Vintage! iMac Model: iMac14,2 3.2 GHz Quad-Core Intel Core i5 (i5-4570) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GT 755M - VRAM: 1 GB iMac 2560 x 1440 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 290.32 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 82 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.31 GB used) disk2 - Samsung P3 Portable 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - S*********B (Journaled HFS+) 999.86 GB (918.57 GB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 1000.00 GB (Shared - 290.32 GB used, 712.43 GB available, 696.47 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Recovery [Recovery] 1000.00 GB (Shared - 529 MB used, 696.47 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1.07 GB used, 696.47 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.31 GB used, 712.43 GB available, 696.47 GB free) APFS Mount point: / Read-only: Yes disk2s2 - S*********B 999.86 GB (918.57 GB used, 82.88 GB available, 81.29 GB free) Journaled HFS+ Mount point: /Volumes/S*********B Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.77 TB available Printer sharing: Enabled System Software: macOS Catalina 10.15.7 (19H1217) Time since boot: About 4 hours Notifications: Google Chrome.app 7 notifications Security: Gatekeeper: App Store System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 5 Kernel Extensions: /Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 13.0.10 - SDK 10.9) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 162 Apple tasks [Running] 135 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 191 Apple tasks [Running] 111 Apple tasks Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-12) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-20) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-20) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-01-08) [Other] com.brother.LOGINserver.plist (? a1772de2 - installed 2015-04-13) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-19) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-16) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-12) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-20) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-20) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-19) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-19) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-16) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-01-14) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-06) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-20) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) User Login Items: [Not Loaded] Dropbox Login Helper (? - installed 2016-08-20) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Reflector 3 Helper (Squirrels LLC - installed 2018-11-08) Modern Login Item /Applications/Reflector Teacher.app/Contents/Library/LoginItems/Reflector 3 Helper.app [Loaded] LaunchSnipHelper (App Store - installed 2015-10-24) Modern Login Item /Applications/Snip.app/Contents/Library/LoginItems/LaunchSnipHelper.app [Loaded] StartUpHelper (Spotify - installed 2021-07-10) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: SharePointBrowserPlugin: 14.7.1 (? - installed 2016-12-30) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-12) Safari Extensions: MKPlayer (App Store - installed 2020-11-29) Backup: Skip System Files: No Auto backup: Yes Destinations: S*********B [Local] (Last used) Total size: 999.86 GB Total number of backups: 133 Oldest backup: 2018-02-21 06:28:31 Last backup: 2021-07-10 12:39:45 11 local snapshots Oldest local snapshot: 2021-07-09 15:24:57 Last local snapshot: 2021-07-10 13:09:35 Performance: System Load: 1.79 (1 min ago) 1.65 (5 min ago) 1.63 (15 min ago) Nominal I/O speed: 13.39 MB/s File system: 161.74 seconds (timed out) Write speed: 26 MB/s Read speed: 40 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 5 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 7.14 % (Apple) EtreCheckPro 6.10 % (Etresoft, Inc.) kernel_task 5.17 % (Apple) photolibraryd 1.76 % (Apple) sysmond 0.78 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 566 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (6) 434 MB (Google, Inc.) Photos 246 MB (Apple) Google Chrome 190 MB (Google, Inc.) kernel_task 132 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 3 MB / 1 MB (Apple) apsd 201 KB / 303 KB (Apple) netbiosd 50 KB / 17 KB (Apple) rapportd 1 KB / 2 KB (Apple) SystemUIServer 0 B / 48 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) sysmond 0 (Apple) photolibraryd 0 (Apple) Adobe CEF Helper (GPU) 0 (Adobe Inc.) Adobe CEF Helper (Renderer) (3) 0 (Adobe Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 330 MB Used RAM: 5.96 GB Cached files: 1.72 GB Available RAM: 2.04 GB Swap Used: 7 MB Software Installs (past 60 days): Install Date Name (Version) 2021-05-25 macOS Catalina Security Update 2021-002 (10.15.7) 2021-06-13 macOS Catalina Security Update 2021-003 (10.15.7) 2021-06-13 Safari (14.1.1) 2021-06-16 Microsoft OneNote (16.50.21061301) 2021-06-16 Microsoft Outlook (16.50.21061301) 2021-06-16 Microsoft PowerPoint (16.50.21061301) 2021-06-16 Microsoft AutoUpdate (4.36.21061301) 2021-06-29 MRTConfigData (1.81) 2021-06-29 XProtectPlistConfigData (2149) End of report