EtreCheckPro version: 6.2.5 (6C016) Report generated: 2020-04-24 15:28:27 Download EtreCheckPro from https://etrecheck.com Runtime: 3:23 Performance: Good Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 4.2 GHz Quad-Core Intel Core i7 (i7-7700K) CPU: 4-core 32 RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 1.77 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 92 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.16 GB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 1.77 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 92 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.16 GB used) disk3 - G-DRIVE USB 10.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - G1 (Journaled HFS+) 10.00 TB (8.89 TB used) disk4 - G-DRIVE USB 10.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - G2 (Journaled HFS+) 10.00 TB (8.53 TB used) disk5 - G-DRIVE USB 10.00 TB External USB 5 Gbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - G3 (Journaled HFS+) 10.00 TB (8.59 TB used) Mounted Volumes: disk2s1 - M************ Data [APFS Virtual drive] 2.12 TB (Shared - 1.77 TB used, 343.27 GB available, 330.52 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 2.12 TB (Shared - 2.15 GB used, 330.52 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 2.12 TB (Shared - 11.16 GB used, 343.27 GB available, 330.52 GB free) APFS Mount point: / Read-only: Yes disk3s2 - G1 10.00 TB (8.89 TB used, 1.11 TB free) Journaled HFS+ Mount point: /Volumes/G1 disk4s2 - G2 10.00 TB (8.53 TB used, 1.47 TB free) Journaled HFS+ Mount point: /Volumes/G2 disk5s2 - G3 10.00 TB (8.59 TB used, 1.41 TB free) Journaled HFS+ Mount point: /Volumes/G3 Owners enabled: No Network: Interface en4: Bluetooth PAN Interface en0: Ethernet 1 Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.69 TB available File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About 3 hours Notifications: AdobeResourceSynchronizer.app one notification Little Snitch Network Monitor.app 23 notifications EtreCheckPro.app 2 notifications Safari.app one notification Tri-BACKUP 9 Scheduler.app 32 notifications Creative Cloud.app one notification Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist Executable: /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Agent.app/Contents/MacOS/prl_deskctl_agent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.noiseindustries.FxFactory.helper.plist Executable: /Library/PrivilegedHelperTools/com.noiseindustries.FxFactory.helper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist Executable: /Applications/BlueStacks.app/Contents/MacOS/bstservice Android Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard7/VideoGuard7.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard7/condUninstall.sh Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Plugin: ~/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Apps: 226 Kernel Extensions: /Applications/BlueStacks.app [Not Loaded] VBoxDrv.kext (5.2.20) /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext (15.1.3 47255 - SDK 10.9) [Not Loaded] prl_netbridge.kext (15.1.3 47255 - SDK 10.9) [Not Loaded] prl_usb_connect.kext (15.1.3 47255 - SDK 10.9) [Not Loaded] prl_vnic.kext (15.1.3 47255 - SDK 10.9) /Library/Extensions [Loaded] LittleSnitch.kext (4.5.1 - SDK 10.11) [Not Loaded] EyeTVAfaTechHidBlock.kext (1.1) [Not Loaded] EyeTVCinergy450AudioBlock.kext (1.1) [Not Loaded] EyeTVCinergyXSAudioBlock.kext (1.1) [Not Loaded] EyeTVEmpiaAudioBlock.kext (1.1) [Not Loaded] EyeTVVoyagerAudioBlock.kext (1.1) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 161 Apple tasks [Running] 136 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 177 Apple tasks [Running] 126 Apple tasks [Other] One Apple task Launch Agents: [Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2020-04-23) [Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2020-04-23) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-09-13) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-24) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-09) [Loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (? dcaae23c - installed 2018-05-08) Launch Daemons: [Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2020-04-23) [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2019-05-09) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-24) [Not Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-14) [Loaded] com.apple.appleseed.fba.privileged.plist (Apple - installed 2013-12-20) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2017-10-25) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2020-01-18) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-04-23) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-09) [Loaded] com.noiseindustries.FxFactory.helper.plist (? 64c2d2a3 - installed 2013-03-23) [Other] com.parallels.mobile.kextloader.launchdaemon.plist (Apple - installed 2020-03-17) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2019-12-19) [Loaded] com.zeroonetwenty.BlueHarvestHelper7.plist (Ross Tulloch - installed 2019-07-01) [Not Loaded] jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2019-02-15) User Launch Agents: [Loaded] com.BlueStacks.AppPlayer.Service.plist (? 0 - installed 2019-05-09) [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2020-03-17) [Other] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2019-05-09) [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-01) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-04-21) [Loaded] com.cisco.videoguard7.plist (? 0 - installed 2020-03-17) [Loaded] com.cisco.videoguard7.uninstall.plist (? 0 - installed 2020-03-17) [Other] com.cisco.videoguardmonitor.plist (? 0 - installed 2020-03-17) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2020-04-06) Application /Applications/Backup and Sync.app [Running] BlueHarvest (Ross Tulloch - installed 2019-10-14) Application /Applications/BlueHarvest.app [Not Loaded] CIJSULAgent (Canon Inc. - installed 2017-10-07) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Running] CIJSUAgent (Canon Inc. - installed 2020-02-25) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Not Loaded] CompressorHelper (App Store - installed 2019-12-11) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Loaded] CDSBAutostart (CSO Corp. - installed 2020-02-27) Application /Applications/ConceptDraw STORE.app/Contents/MacOS/CDSBAutostart.app [Running] Dropbox (Dropbox, Inc. - installed 2020-04-15) Application /Applications/Dropbox.app [Running] PopClip (App Store - installed 2019-12-17) Application /Applications/PopClip.app [Running] Skitch (App Store - installed 2019-06-04) Application /Applications/Skitch.app [Running] Skitch Helper (App Store - installed 2019-06-04) Modern Login Item /Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app [Loaded] Tri-BACKUP 9 Launcher (TRI-EDRE - installed 2020-01-09) Application /Applications/Tri-BACKUP 9.app/Contents/Resources/Tri-BACKUP 9 Launcher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-20) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] EyeTV Helper (Elgato Systems GmbH - installed 2014-11-07) Application /Library/Application Support/EyeTV/EyeTV Helper.app [Running] Messages (Apple - installed 2020-03-24) Application /System/Applications/Messages.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-24) FlashPlayer-10.6: 31.0.0.108 (Adobe Systems, Inc. - installed 2018-09-11) EPPEX Plugin: 10.0 (? - installed 2012-05-25) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-19) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-19) Flash Player: 31.0.0.108 (Adobe Systems, Inc. - installed 2018-09-11) DirectorShockwave: 12.0.9r149 (? - installed 2014-01-29) Audio Plug-ins: ACE: 11.1.0 (Rogue Amoeba Software, LLC - installed 2020-01-08) InstantOn: 11.1.0 (? - installed 2020-01-08) Safari Extensions: "Open In" button for Internet Explorer (Parallels International GmbH - installed 2020-03-02) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2018-08-27) Time Machine: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 2.12 TB - Disk used: 1.79 TB Destinations: G2 [Local] Total size: 10.00 TB Total number of backups: 107 Oldest backup: 2018-09-28 03:20:45 Last backup: 2020-04-24 14:34:56 G*********B [Local] (Last used) Total size: 10.00 TB Total number of backups: 86 Oldest backup: 2019-03-18 11:06:47 Last backup: 2020-04-24 13:36:34 8 local snapshots Oldest local snapshot: 2020-04-23 14:56:40 Last local snapshot: 2020-04-24 14:26:18 Performance: System Load: 1.84 (1 min ago) 1.67 (5 min ago) 1.39 (15 min ago) Nominal I/O speed: 2.25 MB/s File system: 20.67 seconds Write speed: 164 MB/s Read speed: 643 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 4.76 % (Etresoft, Inc.) backupd 4.72 % (Apple) kernel_task 4.34 % (Apple) WindowServer 4.34 % (Apple) BlueHarvest 1.94 % (Ross Tulloch) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) mds_stores 1.51 GB (Apple) AdobeAcrobat 1.23 GB (Adobe Systems, Inc.) com.apple.MediaLibraryService (2) 1.04 GB (Apple) Mail 764 MB (Apple) AMPLibraryAgent 626 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 8 MB / 492 KB (Apple) Mail 5 MB / 2 MB (Apple) ath 586 KB / 820 KB (Apple) Ring 343 KB / 554 KB (Bot Home Automation, INC) CIJSUAgent.app 166 KB / 323 KB (Canon Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) Ring 2 (Bot Home Automation, INC) backupd 2 (Apple) coreaudiod 2 (Apple) mds 1 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 3.13 GB Used RAM: 19.02 GB Cached files: 9.84 GB Available RAM: 12.98 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-01 Numbers (10.0) 2020-04-01 Keynote (10.0) 2020-04-01 Pages (10.0) 2020-04-09 macOS Catalina 10.15.4 Supplemental Update 2020-04-09 MRTConfigData (1.58) 2020-04-16 Pixelmator Pro (1.6.1) 2020-04-17 XProtectPlistConfigData (2119) 2020-04-23 Malwarebytes for Mac (1.0) Diagnostics Information (past 7-30 days): 2020-04-23 14:43:40 Malwarebytes Anti-Malware.app Crash Executable: /Applications/Utilities/Malwarebytes Anti-Malware.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: 'encodeDataAt:ofObjCType: unencodable type (^{Authorizat ionOpaqueRef=})' abort() called terminating with uncaught exception of type NSException End of report