EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-12-05 12:25:44 Download EtreCheckPro from https://etrecheck.com Runtime: 13:08 Performance: Poor Problem: Computer is too slow Description: Upgraded to OS Big Sur and computer slowed down tremendously. Opening most apps takes a minute or two and very slow responses to most mouse clicks. Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 154.30 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 312 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 803 KB used) disk2 - ST2000DM 001-1CH164 2.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - B**************1 (Journaled HFS+) 1.00 TB (181.00 GB used) disk2s3 - B**************2 (Journaled HFS+) 999.86 GB (478.71 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 154.30 GB used, 829.33 GB available, 828.14 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 312 MB used, 828.14 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1.07 GB used, 828.14 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.33 GB used, 829.33 GB available, 828.14 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 803 KB used, 828.14 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - B**************1 1.00 TB (181.00 GB used, 819.35 GB available, 819.07 GB free) Journaled HFS+ Mount point: /Volumes/B**************1 Owners enabled: No disk2s3 - B**************2 999.86 GB (478.71 GB used, 521.41 GB available, 521.15 GB free) Journaled HFS+ Mount point: /Volumes/B**************2 Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 33.40 GB available Printer sharing: Enabled System Software: macOS Big Sur 11.6.1 (20G224) Time since boot: About 2 days Notifications: EtreCheckPro.app 2 notifications Google Chrome Helper (Alerts).app one notification Google Chrome.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: None! Printer sharing: Enabled Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist Executable: /Library/PrivilegedHelperTools/com.bombich.ccc Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/fi.polar.polard.plist Executable: /usr/local/bin/polard -X Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader 8/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.Chrome.framework.plist Executable: /Applications/Google Chrome.app/Contents/Versions/49.0.2623.112/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=service Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the legitimate list - probably OK Login Item: /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/eMusicRemote.plugin/Contents/MacOS/eMusic.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/eMusicRemote.plugin Plugin: /Library/Internet Plug-Ins/CouponPrinter-FireFox.plugin Plugin: ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 4 Old Applications: 23 x86-only apps Kernel Extensions: /Applications/iShowU.app [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.3.1) /Library/Extensions [Not Loaded] AgfaUsbScanner.kext - com.agfa.driver.AgfaUsbScanner (1.0.0b1) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.2) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.6.2 - SDK 10.14) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 175 Apple tasks [Running] 150 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 172 Apple tasks [Running] 146 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-10-28) [Loaded] com.bombich.ccc.plist (? cf7dd442 - installed 2012-12-01) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-23) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-29) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-11-17) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-26) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-14) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-06-01) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-12-15) [Loaded] fi.polar.libpolar.plist (Apple - installed 2020-01-01) [Running] fi.polar.polard.plist (? 851bd871 - installed 2016-04-04) Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-08-29) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-11-17) [Not Loaded] com.oracle.java.Java-Updater.plist (? 9a5ee5 - installed 2018-12-15) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2015-09-24) [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-12-04) [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2014-11-21) [Loaded] com.google.Chrome.framework.plist (? 0 - installed 2021-12-03) [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2021-12-03) [Running] com.hp.productresearch.plist (HP Inc. - installed 2021-12-03) User Login Items: [Loaded] AdobeResourceSynchronizer (? - installed 2015-10-16) Application /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-09-23) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-08-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-08-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-05-14) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2020-05-14) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-05-14) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: Flip4Mac WMV Plugin: 2.2.1.11 (? - installed 2008-08-15) eMusic: (? - installed 2007-09-17) JavaAppletPlugin: Java 8 Update 201 build 09 (? - installed 2019-03-19) AdobePDFViewerNPAPI: 10.1.16 (? - installed 2015-10-16) AdobePDFViewer: 10.1.16 (? - installed 2015-10-16) iPhotoPhotocast: 7.0 (Apple - installed 2008-11-16) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-10-04) GarminGpsControl: 4.0.1.0 Release (? - installed 2012-01-05) Silverlight: 4.0.60831.0 (? - installed 2011-12-29) eMusicRemote: (? - installed 2007-10-16) CouponPrinter-FireFox: Version 1.0.11 (? - installed 2011-01-23) 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2008-08-15) Java (? - installed 2019-03-19) Backup: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD - Data: Disk size: 1000.00 GB - Disk used: 171.85 GB Destinations: B**************2 [Local] (Last used) Total size: 999.86 GB Total number of backups: 171 Oldest backup: 2018-05-28 18:38:58 Last backup: 2021-12-03 16:57:17 2 local snapshots Oldest local snapshot: 2021-12-03 16:53:47 Last local snapshot: 2021-12-05 11:56:31 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.32 (1 min ago) 1.44 (5 min ago) 1.24 (15 min ago) Nominal I/O speed: 17.82 MB/s File system: 34.77 seconds Write speed: 34 MB/s Read speed: 61 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.68 % (Etresoft, Inc.) WindowServer 4.42 % (Apple) kernel_task 2.83 % (Apple) backupd 2.20 % (Apple) AddressBookSourceSync 1.60 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 698 MB (Etresoft, Inc.) Dock 486 MB (Apple) Google Chrome Helper (Renderer) (5) 384 MB (Google, Inc.) Microsoft Word 276 MB (Microsoft Corporation) Google Chrome 230 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 8 MB / 2 MB (Apple) apsd 80 KB / 189 KB (Apple) netbiosd 58 KB / 24 KB (Apple) rapportd 60 KB / 10 KB (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) backupd 2 (Apple) HP Device Monitor 1 (HP Inc.) Google Chrome Helper (Renderer) (5) 1 (Google, Inc.) Google Chrome Helper (GPU) 0 (Google, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 75 MB Used RAM: 4.64 GB Cached files: 3.29 GB Available RAM: 3.36 GB Swap Used: 157 MB Software Installs (past 60 days): Install Date Name (Version) 2021-10-12 Numbers (11.2) 2021-10-12 Keynote (11.2) 2021-10-12 Pages (11.2) 2021-11-12 Google Earth (1.3.14.131) 2021-11-17 Microsoft AutoUpdate (4.41.21111400) 2021-11-17 Microsoft Excel (16.55.21111400) 2021-11-17 Microsoft OneNote (16.55.21111400) 2021-11-17 Microsoft Outlook (16.55.21111400) 2021-11-17 Microsoft PowerPoint (16.55.21111400) 2021-11-17 Microsoft Word (16.55.21111400) 2021-11-17 Microsoft Office Licensing Helper (0) 2021-12-03 Device Support Update (1.0.0.0.1.1632960232) 2021-12-03 macOS 11.6.1 (11.6.1) Diagnostics Information (past 7-30 days): 2021-11-30 10:02:01 SketchUp.app Crash Executable: /Applications/SketchUp 2017/SketchUp.app Details: Performing @selector(openDocument:) from sender NSMenuItem 0x600001fa1 0a0 End of report