EtreCheckPro version: 6.5.6 (6F040) Report generated: 2022-01-16 14:49:27 Download EtreCheckPro from https://etrecheck.com Runtime: 18:38 Performance: Poor Problem: Computer is too slow Description: Since installing MacOS 12.1 my computer is running slow for all apps, with beachballing. If I leave it to â sleepâ , it fails to restart. I co uld not run in Recovery Mode, as the keyboard letters did not show to login to my network (though Escape and Return worked). Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Apps hanging - There have been numerous app hangs. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. USB 2.0 hub - You have USB 3.0 drives connected to a USB 2.0 hub. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 652.43 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 467 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk1s6 - Update (APFS) (Shared - 4 MB used) disk2 - G-DRIVE mobile 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - G************e (Journaled HFS+) 999.83 GB (911.12 GB used) disk3 - SanDisk Ultra Fit 124.22 GB External USB 480 Mbit/s USB disk3s1 - N*****E (MS-DOS FAT32) 124.22 GB (64.82 GB used) disk4 - SanDisk Ultra USB 3.0 124.22 GB External USB 480 Mbit/s USB disk4s1 - G******R (MS-DOS FAT32) 124.22 GB (30.05 GB used) disk5 - Apple Built In SDXC Reader 127.87 GB Internal Secure Digital disk5s1 - S*****k 127.85 GB (33.96 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 652.43 GB used, 372.74 GB available, 328.96 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 467 MB used, 328.96 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1.07 GB used, 328.96 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.75 GB used, 372.74 GB available, 328.96 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 4 MB used, 328.96 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - G************e 999.83 GB (911.12 GB used, 88.71 GB free) Journaled HFS+ Mount point: /Volumes/G************e disk3s1 - N*****E 124.22 GB (64.82 GB used, 59.37 GB free) MS-DOS FAT32 Mount point: /Volumes/N*****E disk4s1 - G******R 124.22 GB (30.05 GB used, 94.14 GB free) MS-DOS FAT32 Mount point: /Volumes/G******R disk5s1 - S*****k 127.85 GB (33.96 GB used, 93.87 GB free) Mount point: /Volumes/S*****k Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Monterey 12.1 (21C52) Time since boot: About 2 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.rogueamoeba.instanton-agent.plist Executable: /Library/Audio/Plug-Ins/HAL/InstantOn.driver/Contents/MacOS/instanton-agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 1 Old Applications: 22 x86-only apps Kernel Extensions: /Applications/ExpressVPN.app [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (1.0.2 - SDK 10.14) /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 230 Apple tasks [Running] 109 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 215 Apple tasks [Running] 117 Apple tasks [Other] 3 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08) [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2021-09-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-07-29) [Loaded] com.ipvanish.osx.vpnhelper.plist (Mudhook Marketing, Inc. - installed 2019-10-12) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-12-11) [Loaded] com.rogueamoeba.instanton-agent.plist (? c3a85319 - installed 2016-10-07) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-10) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-29) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-29) [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed 2019-12-10) [Other] com.twistedmelon.mira.agent.plist (Twisted Melon Inc. - installed 2018-05-27) User Launch Agents: [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-12-16) User Login Items: [Not Loaded] ConvertIt Login (App Store - installed 2019-11-03) Modern Login Item /Applications/Convert It.app/Contents/Library/LoginItems/ConvertIt Login.app [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2021-09-05) Modern Login Item /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] FolderMarkerHelper (App Store - installed 2020-12-23) Modern Login Item /Applications/FolderMarker.app/Contents/Library/LoginItems/FolderMarkerHelper.app [Not Loaded] youtubeHelper (App Store - installed 2018-09-02) Modern Login Item /Applications/SopoChat for WhatsApp.app/Contents/Library/LoginItems/youtubeHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-06-07) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-25) Silverlight: 5.1.50901.0 (? - installed 2017-01-20) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-25) JavaAppletPlugin: Java 8 Update 241 build 07 (? - installed 2020-07-25) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-06-24) InstantOn: 8.3.0 (? - installed 2016-10-07) 3rd Party Preference Panes: Java (? - installed 2020-03-10) Mira (Twisted Melon Inc. - installed 2018-05-27) Backup: Time Machine information not available without Full Drive Access. 20 local snapshots Oldest local snapshot: 2022-01-15 12:57:38 Last local snapshot: 2022-01-16 12:29:22 Performance: System Load: 1.92 (1 min ago) 1.64 (5 min ago) 1.59 (15 min ago) Nominal I/O speed: 1.01 MB/s File system: 96.25 seconds Write speed: 33 MB/s Read speed: 44 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 8 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 11.58 % (Apple) trustd (3) 7.38 % (Apple) mdworker_shared (10) 6.64 % (Apple) WindowServer 4.36 % (Apple) EtreCheckPro 2.26 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) system_profiler (3) 1.02 GB (Apple) EtreCheckPro 600 MB (Etresoft, Inc.) AdobeReader 348 MB (Adobe Inc.) Pages 279 MB (App Store) RdrCEF Helper (Renderer) (3) 275 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 137 MB / 516 KB (Apple) mDNSResponder 813 KB / 140 KB (Apple) netbiosd 122 KB / 364 KB (Apple) apsd 8 KB / 62 KB (Apple) AMPLibraryAgent 14 KB / 26 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (3) 20 (Apple) trustd (3) 16 (Apple) WindowServer 2 (Apple) syspolicyd 2 (Apple) mediaanalysisd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 113 MB Used RAM: 4.22 GB Cached files: 3.67 GB Available RAM: 3.78 GB Swap Used: 2 MB Software Installs (past 60 days): Install Date Name (Version) 2021-12-09 macOS Monterey (12.0.1) 2021-12-09 macOS 12.0.1 (12.0.1) 2021-12-09 MRTConfigData (1.85) 2021-12-13 Core Services Application Configuration Data 12.0 (120.73) 2021-12-16 XProtectPlistConfigData (2153) 2022-01-08 ARMDC Agent Installer (1.0.0) 2022-01-10 Zoom (5.9.1.3506) 2022-01-12 Adobe Acrobat Reader DC (21.011.20039) (21.011.20039) 2022-01-14 macOS 12.1 (12.1) Diagnostics Information (past 7-30 days): 2022-01-16 14:31:07 EtreCheckPro.app Hang Executable: /private/var/folders/*/EtreCheckPro.app 2022-01-16 14:09:24 Adobe Acrobat Reader DC.app Hang Executable: /Applications/Adobe Acrobat Reader DC.app 2022-01-16 04:11:10 Kernel Panic Details: panic(cpu 1 caller 0xffffff80147029ad): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff902268ed10: 4 threads: pid 100: watchdogd 2022-01-15 22:18:13 bluetoothd Crash (47 times) Executable: /usr/sbin/bluetoothd Details: bluetoothd: XPC watchdog timeout on thread: com.apple.bluetoothd 2022-01-14 20:20:14 Kernel Panic Details: panic(cpu 1 caller 0xffffff801c702946): watchdog timeout: no checkins from watchdogd in 97 seconds (5367 total checkins since monitoring las t enabled) Panicked task 0xffffff94f73aa670: 193 threads: pid 0: kernel_task 2022-01-14 04:53:27 photoanalysisd Crash (38 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSInval idArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:] : object cannot be nil' libc++abi.dylib: terminating with uncaught exception of type NSExcepti on libsystem_c.dylib: abort() called 2022-01-13 18:55:48 Kernel Panic Details: panic(cpu 1 caller 0xffffff8014307946): watchdog timeout: no checkins from watchdogd in 92 seconds (1680 total checkins since monitoring las t enabled) Panicked task 0xffffff852fa8b6a0: 172 threads: pid 0: kernel_task 2022-01-13 15:11:00 Safari.app Hang Executable: /Applications/Safari.app 2022-01-12 11:08:07 Kernel Panic Details: panic(cpu 1 caller 0xffffff801d3079ad): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff853bf5ba80: 5 threads: pid 100: watchdogd 2022-01-12 05:53:35 Kernel Panic Details: panic(cpu 1 caller 0xffffff8004d07946): watchdog timeout: no checkins from watchdogd in 90 seconds (439 total checkins since monitoring last enabled) Panicked task 0xffffff85205fa6a0: 187 threads: pid 0: kernel_task 2022-01-12 04:59:11 zoom.us.app Hang Executable: /Applications/zoom.us.app 2022-01-12 04:59:11 Keynote.app Hang Executable: /Applications/Keynote.app 2022-01-12 04:59:11 Pages.app Hang Executable: /Applications/Pages.app 2022-01-10 17:28:30 QuickLookSatellite Crash Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellite Details: QuickLookSatellite: qlmanage --diag 6571367.12925597344 TSUtility: Fatal Assertion failure: -[TSWPLayoutManager initWithStorag e:owner:] /System/Volumes/Data/SWE/macOS/BuildRoots/b8ff8433dc/Library /Caches/com.apple.xbs/Sources/iWorkGenerator/iWorkGenerator-223/iwork/ src/shared/text/TSWPLayoutManager.mm:82 Cannot initialize with a nil s torage. libsystem_c.dylib: abort() called End of report