EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-27 14:31:54 Download EtreCheck from https://etrecheck.com Runtime: 4:29 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Low disk space - This machine is running critically low on free hard drive space. Software performance problems - Software seems to be causing performance problems. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Air (13-inch, Early 2015) MacBook Air Model: MacBookAir7,2 1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 592 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 94.01 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.41 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 121.12 GB (Shared - 94.01 GB used, 24.19 GB available, 13.89 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used, 13.89 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 121.12 GB (Shared - 11.41 GB used, 24.19 GB available, 13.89 GB free) APFS Mount point: / Read-only: Yes Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and F-Secure Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 4 32-bit Applications: 8 32-bit apps Kernel Extensions: /Library/Application Support/VirtualBox VBoxDrv.kext (5.1.12) VBoxNetAdp.kext (5.1.12) VBoxNetFlt.kext (5.1.12) VBoxUSB.kext (5.1.12) /Library/Extensions fsauth.kext (0.5.0 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 172 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 185 Apple tasks [Running] 118 Apple tasks Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-05-14) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-23) Launch Daemons: [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-08-18) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-14) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-14) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) User Login Items: [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-03-28) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2020-03-28) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] Problem Reporter (MacPaw Inc. - installed 2020-03-28) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-03-28) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] Evernote Helper (App Store - installed 2019-12-26) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2019-12-26) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-05-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-05-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] LaunchSnipHelper (App Store - installed 2019-07-31) Modern Login Item /Applications/Snip.app/Contents/Library/LoginItems/LaunchSnipHelper.app [Not Loaded] StarStartupHelper (App Store - installed 2020-05-26) Modern Login Item /Applications/Star VPN.app/Contents/Library/LoginItems/StarStartupHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-15) FlashPlayer-10.6: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-15) Flash Player: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) JavaAppletPlugin: Java 8 Update 211 build 12 (? - installed 2019-05-12) EPPEX Plugin: 10.0 (? - installed 2014-09-16) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Browsing protection (F-Secure Corporation - installed 2019-07-31) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2019-07-29) Java (? - installed 2019-05-12) Safe Anywhere Mac Settings (F-Secure Corporation - installed 2018-12-14) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 23.08 (1 min ago) 30.26 (5 min ago) 14.95 (15 min ago) Nominal I/O speed: 10.70 MB/s File system: 120.07 seconds (timed out) Write speed: 150 MB/s Read speed: 1241 MB/s CPU Usage Snapshot: Type Overall System: 12 % User: 22 % Idle: 66 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 61.85 % (?) Mail 54.31 % (Apple) deleted 9.91 % (Apple) EtreCheck 6.90 % (App Store) CleanMyMac X HealthMonitor.app 0.56 % (MacPaw Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 332 MB (App Store) Mail 67 MB (Apple) accountsd 66 MB (Apple) Safari 54 MB (Apple) SystemUIServer 47 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 179 KB / 64 KB (Apple) Other processes 130 KB / 76 KB (?) homed 18 KB / 549 B (Apple) AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple) SystemUIServer 0 B / 64 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 69 MB Used RAM: 2.89 GB Cached files: 1.04 GB Available RAM: 1.11 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-13 Microsoft Outlook 2020-05-13 Microsoft OneNote 2020-05-16 MRTConfigData (1.60) 2020-05-16 XProtectPlistConfigData (2121) 2020-05-26 Star VPN (2.6.0) 2020-05-27 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report