EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-10-10 14:52:14 Download EtreCheckPro from https://etrecheck.com Runtime: 2:02 Performance: Excellent Problem: Computer is restarting Description: computer crashes and restarts multiple times daily Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (307.41 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (623 MB used) disk1s3 - Recovery (APFS) [Recovery] (623 MB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (15.32 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.32 GB used) disk1s6 - Update (APFS) (12 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 307.41 GB Shared values Size: 499.96 GB Free: 173.66 GB Available: 184.53 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 623 MB Shared values Size: 499.96 GB Free: 173.66 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 499.96 GB Free: 173.66 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.32 GB Shared values Size: 499.96 GB Free: 173.66 GB Available: 184.53 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 12 MB Shared values Size: 499.96 GB Free: 173.66 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Big Sur 11.7 (20G817) Time since boot: About an hour Notifications: Safari.app 8 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.ARM.***.plist Executable: /Library/PrivilegedHelperTools/com.adobe.ARM.***.plist Details: Close match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto Details: Close match found in the legitimate list - probably OK Running app: /Applications/OpenOffice.app/Contents/MacOS/soffice Login Item: /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Login Item: /Applications/Adobe Reader.app Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin Apps: 2 Old Applications: 9 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 196 Apple tasks [Running] 133 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 189 Apple tasks [Running] 130 Apple tasks Launch Daemons: [Running] com.adobe.ARM.***.plist (Not signed - installed 2022-07-29) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2022-07-29) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-08-04) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-08-04) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-09-14) [Loaded] com.zoenzo.iMyMac.Agent.plist (FoneDog Technology Limited - installed 2022-07-29) Launch Agents: [Other] com.amazon.sendtokindle.launcher.plist (Not signed - installed 2022-07-29) [Not Loaded] com.apple.AuthenticationServicesCore.AuthenticationServicesAgent.plist (Apple - installed 2022-10-09) [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2022-07-29) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2022-07-29) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2022-07-29) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2022-07-29) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-08-04) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-09-14) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Not signed - installed 2016-12-17) [Running] com.spotify.webhelper.plist (Spotify - installed 2019-12-26) User Login Items: [Loaded] Adobe Reader (Not signed - installed 2017-03-09) Application /Applications/Adobe Reader.app [Not Loaded] DashlaneAgent (Dashlane - installed 2019-02-13) Modern Login Item /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAgent.app [Not Loaded] DashlaneAutoStartHelper (Dashlane - installed 2019-02-13) Modern Login Item /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app [Not Loaded] Dropbox Login Helper (Not signed - installed 2016-10-02) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app [Running] Safari (Apple - installed 2022-10-09) Application /Applications/Safari.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: AdobePDFViewer: 11.0.19 (? - installed 2022-07-29) AdobePDFViewerNPAPI: 11.0.19 (? - installed 2022-07-29) Backup: Time Machine Not Configured! Performance: System Load: 1.00 (1 min ago) 1.20 (5 min ago) 1.30 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 14.99 seconds Write speed: 1726 MB/s Read speed: 2414 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.84 % (Etresoft, Inc.) WindowServer 6.08 % (Apple) kernel_task 1.40 % (Apple) com.apple.WebKit.WebContent (11) 0.34 % (Apple) RTProtectionDaemon 0.14 % (Malwarebytes Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (11) 3.36 GB (Apple) EtreCheckPro 639 MB (Etresoft, Inc.) MTLCompilerService (33) 624 MB (Apple) Safari 182 MB (Apple) soffice 174 MB (Not signed - /Applications/OpenOffice.app) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 6 MB / 35 KB (Apple) mDNSResponder 766 KB / 137 KB (Apple) com.apple.WebKit.Networking 413 KB / 197 KB (Apple) apsd 32 KB / 46 KB (Apple) trustd 40 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) EEventManager 0 (Seiko Epson Corporation) RTProtectionDaemon 0 (Malwarebytes Corporation) AirPlayXPCHelper 0 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.66 GB Used RAM: 7.59 GB Cached files: 4.74 GB Available RAM: 8.41 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-08-12 iMovie (10.3.4) 2022-08-18 XProtectPlistConfigData (2162) 2022-09-01 EFICheck AllowListAll (129) 2022-09-14 Microsoft AutoUpdate (4.51.22091101) 2022-09-14 macOS Monterey (12.6) 2022-10-02 XProtectPayloads (75) 2022-10-09 Safari (16.0) 2022-10-09 macOS 11.7 (11.7) 2022-10-09 MRTConfigData (1.93) Clean up: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist /usr/bin/stkLaunchAgent.sh Executable not found Diagnostics Information (past 7-30 days): 2022-10-10 13:38:07 Kernel Panic Details: panic(cpu 1 caller 0xffffff801f49ded6): [APFS_INODES]: element modifie d after free (off:112, val:0x0200000000000000, sz:408, ptr:0xffffff86c dc21990, prot:zero) 2022-10-10 13:20:19 com.apple.WebKit.WebContent Crash (23 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: Bundle controller class: BrowserBundleController 2022-10-10 13:20:12 MTLCompilerService Crash (8 times) Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService Details: dyld3 mode 2022-10-10 00:01:18 Kernel Panic Details: panic(cpu 2 caller 0xffffff801fdc2906): Kernel trap at 0xffffff801fb01 2fd, type 14=page fault, registers: 2022-10-09 14:51:09 Dock.app Crash (20 times) Executable: /System/Library/CoreServices/Dock.app Details: dyld3 mode Dock Extras loaded from: App Store.app FaceTime.app Calendar.app System Preferences.app 2022-10-09 14:50:42 fontworker Crash (20 times) Executable: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Support/fontworker Details: dyld3 mode 2022-10-09 14:45:17 CalendarAgent Crash (8 times) Executable: /System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarAgent Details: dyld3 mode 2022-10-09 14:45:16 CalNCService Crash (6 times) Executable: /System/Library/PrivateFrameworks/CalendarNotification.framework/Versions/A/XPCServices/CalNCService.xpc/Contents/MacOS/CalNCService Details: dyld3 mode 2022-10-09 14:38:26 suggestd Crash (5 times) Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd Details: dyld3 mode 2022-10-09 14:38:17 Calendar.app Crash Executable: /System/Applications/Calendar.app Details: dyld3 mode 2022-10-09 14:37:59 accountsd Crash (4 times) Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd Details: Event history: ( "Inserted: changes:(key, value, owner), changes:(key, value, owner). Updated: changes:(modification ID, customProperties), changes:(value)", "Updated: changes:(modificationID), chang es:(value)" ) 2022-10-09 14:37:35 CarbonComponentScannerXPC Crash Executable: /System/Library/Frameworks/AudioToolbox.framework/XPCServices/CarbonComponentScannerXPC.xpc/Contents/MacOS/CarbonComponentScannerXPC Details: dyld3 mode 2022-10-09 14:37:10 secd Crash Executable: /usr/libexec/secd Details: dyld3 mode 2022-10-09 14:25:12 contextstored Crash Executable: /System/Library/PrivateFrameworks/CoreDuetContext.framework/Versions/A/Resources/contextstored Details: dyld3 mode 2022-10-09 13:53:30 searchpartyuseragent Crash Executable: /usr/libexec/searchpartyuseragent Details: dyld3 mode 2022-10-08 17:42:13 Mail.app Crash (2 times) Executable: /System/Applications/Mail.app Details: dyld3 mode Performing @selector(forward:) from sender NSButton 0x7f836a441570 2022-10-08 17:40:23 Problem Reporter.app Crash Executable: /System/Library/CoreServices/Problem Reporter.app Details: dyld3 mode 2022-10-08 17:40:04 IMTransferAgent.app Crash Executable: /System/Library/PrivateFrameworks/IMTransferServices.framework/IMTransferAgent.app Details: dyld3 mode 2022-10-07 21:47:25 IMDPersistenceAgent Crash (2 times) Executable: /System/Library/PrivateFrameworks/IMDPersistence.framework/XPCServices/IMDPersistenceAgent.xpc/Contents/MacOS/IMDPersistenceAgent Details: dyld3 mode 2022-10-05 00:54:09 News.app Crash Executable: /System/Applications/News.app Details: dyld3 mode 2022-10-04 17:32:23 photoanalysisd Crash Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd Details: objc_msgSend() selector name: isEqual: dyld3 mode 2022-10-04 17:31:39 mdworker_shared Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker_shared Details: dyld3 mode Initializing 2022-10-03 18:18:04 AddressBookManager.app Crash Executable: /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBookManager.app Details: objc_msgSend() selector name: allObjects dyld3 mode 2022-10-03 17:47:55 com.apple.siri.embeddedspeech Crash Executable: /System/Library/PrivateFrameworks/CoreEmbeddedSpeechRecognition.framework/Versions/A/XPCServices/com.apple.siri.embeddedspeech.xpc/Contents/MacOS/com.apple.siri.embeddedspeech Details: dyld3 mode End of report