EtreCheckPro version: 6.3.5 (6D022) Report generated: 2020-11-27 18:23:34 Download EtreCheckPro from https://etrecheck.com Runtime: 2:47 Performance: Excellent Problem: Other problem Description: Will work fine for a while, then screen will flicker, and then entire computer will freeze up and eventually crash without restarting. Happe ns in safe mode as well. All resets tried, formatted HD and reinstalle d OS, AHT shows nothing and apple Genius couldnâ t figure it out either . Suggested the battery voltage is spiking causing the computer to cra sh in protection. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This computer may be considered vintage. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2014) - Vintage! MacBook Pro Model: MacBookPro11,3 2.5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 497 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 NVIDIA GeForce GT 750M - VRAM: 2 GB Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 7 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 27.12 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 281 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 655 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s5 - Macintosh HD (APFS) [Fusion Drive] (Shared - 14.94 GB used) disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s6 - U****e (APFS) (Shared - 1 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 500.07 GB (Shared - 27.12 GB used, 457.45 GB available, 456.91 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 500.07 GB (Shared - 281 MB used, 456.91 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 500.07 GB (Shared - 1 MB used, 456.91 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD 500.07 GB (Shared - 14.94 GB used, 457.45 GB available, 456.91 GB free) APFS Mount point: / Read-only: Yes disk1s6 - U****e 500.07 GB (Shared - 1 MB used, 456.91 GB free) APFS Mount point: /System/Volumes/U****e disk2s1 - C**********X 138 MB (129 MB used, 10 MB free) Mac OS Extended Disk Image Mount point: /Volumes/C**********X Owners enabled: No Read-only: Yes Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 31.36 GB available System Software: macOS Big Sur 11.0.1 (20B50) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Apps: 1 System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 188 Apple tasks [Running] 125 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 189 Apple tasks [Running] 134 Apple tasks Launch Agents: [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-11-24) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-24) Launch Daemons: [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2020-11-24) [Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2020-11-24) [Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2020-11-24) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-11-27) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-24) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-24) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-24) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-11-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-24) User Launch Agents: [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2020-11-24) [Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2020-11-24) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-11-27) User Login Items: [Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2020-11-27) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2020-11-27) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] Problem Reporter (MacPaw Inc. - installed 2020-11-27) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-11-27) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-11-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-11-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Backup: Time Machine Not Configured! Performance: System Load: 1.11 (1 min ago) 1.41 (5 min ago) 1.50 (15 min ago) Nominal I/O speed: 1.88 MB/s File system: 18.44 seconds Write speed: 721 MB/s Read speed: 777 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 11.32 % (Apple) EtreCheckPro 7.54 % (Etresoft, Inc.) kernel_task 2.46 % (Apple) iStat Menus Status 1.28 % (Bjango Pty Ltd) iStatMenusDaemon 0.16 % (Bjango Pty Ltd) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 532 MB (Etresoft, Inc.) WindowServer 146 MB (Apple) mds_stores 133 MB (Apple) kernel_task 98 MB (Apple) Finder 93 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 189 KB / 42 KB (Apple) apsd 25 KB / 59 KB (Apple) netbiosd 7 KB / 15 KB (Apple) cloudd 11 KB / 4 KB (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) iStat Menus Status 1 (Bjango Pty Ltd) ControlCenter 0 (Apple) iStatMenusDaemon 0 (Bjango Pty Ltd) mDNSResponder 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.78 GB Used RAM: 3.42 GB Cached files: 4.79 GB Available RAM: 12.58 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-24 CoreLSKD Configuration Data (8) 2020-11-24 CompatibilityNotificationData (1.0.5) 2020-11-24 Gatekeeper Configuration Data (140) 2020-11-24 macOS Big Sur (16.1.03) 2020-11-24 macOS 11.0.1 (11.0.1) 2020-11-24 XProtectPlistConfigData (2135) 2020-11-24 MRTConfigData (1.72) 2020-11-24 Microsoft Office (16.43.20110804) Diagnostics Information (past 7-30 days): End of report