EtreCheck version: 5.6.4 (5222) Report generated: 2020-11-20 14:01:20 Download EtreCheck from https://etrecheck.com Runtime: 3:30 Performance: Good Sandbox: Enabled Full drive access: Enabled Problem: Apps are crashing Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,2 2.9 GHz Dual-Core Intel Core i5 (i5-6267U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 273 Video Information: Intel Iris Graphics 550 - VRAM: 1536 MB HP 27es 1920 x 1080 Drives: disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 7 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 282.41 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 283 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s6 - U****e (APFS) (Shared - 545 KB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 282.41 GB used, 199.95 GB available, 198.29 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 499.96 GB (Shared - 283 MB used, 198.29 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.96 GB (Shared - 3.22 GB used, 198.29 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD 499.96 GB (Shared - 14.94 GB used, 199.95 GB available, 198.29 GB free) APFS Mount point: / Read-only: Yes disk1s6 - U****e 499.96 GB (Shared - 545 KB used, 198.29 GB free) APFS Mount point: /System/Volumes/U****e Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Big Sur 11.0.1 (20B29) Time since boot: About a day Configuration Profiles: This computer may have configuration profiles installed. Notifications: AFMMainUI.app 11 notifications CleanerOne.app one notification (one scheduled) NordVPN IKE.app one notification Safari.app one notification EtreCheck.app one notification TeamViewer.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Trend Micro Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.trendmicro.itis.uninstaller.plist Executable: /Library/Application Support/TrendMicro/TMAFM/TMMacUninstaller.app/Contents/Resources/uninstaller_monitor.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist Executable: /Applications/BlueStacks.app/Contents/MacOS/bstservice Android Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Apps: 24 System Extensions: [Running] Trend Micro Network Extension - version 3.1 (Trend Micro, Inc. - 2020-11-13) Application: /Applications/TrendMicro.localized/AFMAgent.app/Contents/Resources/iCoreService.app - version 3.1 (Trend Micro, Inc. - 2020-11-13) [Running] Trend Micro Antivirus Extension - version 3.1 (Trend Micro, Inc. - 2020-11-13) Application: /Applications/TrendMicro.localized/AFMAgent.app/Contents/Resources/iCoreService.app - version 3.1 (Trend Micro, Inc. - 2020-11-13) Kernel Extensions: /Applications/BlueStacks.app VBoxDrv.kext (5.2.20) /Applications/Turbo Boost Switcher.app DisableTurboBoost.32bits.kext (0.0.1 - SDK 10.7) /Library/Application Support/VirtualBox VBoxDrv.kext (6.1.16) VBoxNetAdp.kext (6.1.16) VBoxNetFlt.kext (6.1.16) VBoxUSB.kext (6.1.16) /Library/Extensions AmbrosiaAudioSupport.kext (4.2 - SDK 10.9) SteamInput.kext (4357.73.42 - SDK 10.13) SteamInput-DS4v1.kext (4357.73.42 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 155 Apple tasks [Running] 161 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 180 Apple tasks [Running] 144 Apple tasks Launch Agents: [Other] com.dell.ddg.delluseragent.plist (? f2b38025 - installed 2020-08-15) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-11-13) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-11-13) [Loaded] com.trendmicro.itis.dca.plist (Trend Micro, Inc. - installed 2020-10-31) [Loaded] com.trendmicro.itis.dmr.plist (Trend Micro, Inc. - installed 2020-10-31) [Running] com.trendmicro.itis.uimgmt.agent.plist (Trend Micro, Inc. - installed 2020-10-31) Launch Daemons: [Loaded] MLaRandeau.Count-It-TraceHelper.plist (Michael LaRandeau - installed 2020-04-09) [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2020-08-28) [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2020-01-11) [Loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (Valve Corporation - installed 2019-04-25) [Loaded] com.bjango.istatmenus.installerhelper.plist (? c8b85b2b - installed 2020-04-22) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2020-04-22) [Other] com.dell.ddg.sweepagent.plist (? eb589867 - installed 2020-08-15) [Loaded] com.iospirit.hideventrouter.plist (IOSPIRIT GmbH - installed 2020-01-05) [Loaded] com.iriun.cmio.DPA.camera.plist (Vesa Heikkila - installed 2020-08-16) [Running] com.nordvpn.osx.helper.plist (TEFINKOM & CO S.A - installed 2020-04-10) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2020-03-08) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-10-22) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-11-13) [Running] com.trendmicro.AFM.HelperTool.plist (Trend Micro, Inc. - installed 2020-11-13) [Running] com.trendmicro.icore.av.plist (Trend Micro, Inc. - installed 2020-11-13) [Running] com.trendmicro.icore.main.plist (Trend Micro, Inc. - installed 2020-11-13) [Running] com.trendmicro.icore.misc.plist (Trend Micro, Inc. - installed 2020-11-13) [Running] com.trendmicro.icore.wp.plist (Trend Micro, Inc. - installed 2020-11-13) [Loaded] com.trendmicro.itis.kext.plist (Trend Micro, Inc. - installed 2020-10-31) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2020-11-19) User Launch Agents: [Loaded] com.BlueStacks.AppPlayer.Service.plist (? 0 - installed 2020-08-28) [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2020-08-28) [Loaded] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2020-08-28) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-31) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-31) [Loaded] com.trendmicro.itis.uninstaller.plist (? 0 - installed 2020-11-13) [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-06-22) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2020-11-19) [Other] org.xbmc.helper.plist (? 0 - installed 2020-03-30) User Login Items: [Not Loaded] 1Focus Helper (App Store - installed 2020-11-15) Modern Login Item /Applications/1Focus.app/Contents/Library/LoginItems/1Focus Helper.app [Not Loaded] DSLoginItemHelper (App Store - installed 2020-11-13) Modern Login Item /Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app [Not Loaded] StartupHelper (App Store - installed 2020-07-05) Modern Login Item /Applications/Battery Guard.app/Contents/Library/LoginItems/StartupHelper.app [Not Loaded] TCLoginItemHelper (App Store - installed 2020-09-22) Modern Login Item /Applications/CleanerOne.app/Contents/Library/LoginItems/TCLoginItemHelper.app [Not Loaded] Display Menu Helper (App Store - installed 2020-04-09) Modern Login Item /Applications/Display Menu.app/Contents/Library/LoginItems/Display Menu Helper.app [Not Loaded] Helper (App Store - installed 2020-09-28) Modern Login Item /Applications/HouseCallforHomeNetworks.app/Contents/Library/LoginItems/Helper.app [Not Loaded] HousepartyHelper (Life On Air, Inc - installed 2019-06-15) Modern Login Item /Applications/Houseparty.app/Contents/Library/LoginItems/HousepartyHelper.app [Not Loaded] MemoryCleanerSLauncher (Sergiy Savenko - installed 2020-03-26) Modern Login Item /Applications/Memory Cleaner.app/Contents/Library/LoginItems/MemoryCleanerSLauncher.app [Not Loaded] NordVPNLauncher (App Store - installed 2020-11-11) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] ShazamHelper (App Store - installed 2020-06-29) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-09-07) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] 6Z7QW53WB6.com.dejal.timeout.free.break (App Store - installed 2020-11-20) Modern Login Item /Applications/Time Out.app/Contents/Library/LoginItems/6Z7QW53WB6.com.dejal.timeout.free.break.app [Not Loaded] Time Out App Launcher (App Store - installed 2020-11-20) Modern Login Item /Applications/Time Out.app/Contents/Library/LoginItems/Time Out App Launcher.app [Not Loaded] WhatsApp Login Helper (WhatsApp Inc. - installed 2020-03-06) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Loaded] WireGuardLoginItemHelper (App Store - installed 2020-10-09) Modern Login Item /Applications/WireGuard.app/Contents/Library/LoginItems/WireGuardLoginItemHelper.app [Not Loaded] App Cleaner Helper (Sergiy Savenko - installed 2020-03-26) Modern Login Item ~/Library/Application Support/Memory Cleaner/Applications/App Cleaner.app/Contents/Library/LoginItems/App Cleaner Helper.app Audio Plug-ins: VirtualMic: 1.0 (Kinoni Oy - installed 2020-06-28) IriunMic: 1.0 (Vesa Heikkila - installed 2020-08-16) Safari Extensions: ABP (App Store - installed 2020-11-14) ABP Control Panel (App Store - installed 2020-11-14) AdBlock One Dashboard (App Store - installed 2020-11-13) AdBlock One Engine (App Store - installed 2020-11-13) Nightlight (App Store - installed 2020-11-14) PiPifier Button (App Store - installed 2020-11-17) ToolbarSafariExtension (App Store - installed 2020-11-13) Trend Micro Toolbar for Mac (Trend Micro, Inc. - installed 2020-11-13) Backup: Time Machine Not Configured! Performance: System Load: 10.69 (1 min ago) 10.18 (5 min ago) 6.51 (15 min ago) Nominal I/O speed: 2.65 MB/s File system: 64.55 seconds Write speed: 1482 MB/s Read speed: 2500 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 5 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 26.53 % (?) EtreCheck 3.86 % (App Store) NordVPN IKE 2.37 % (App Store) ControlCenter 0.50 % (Apple) AFMMainUI 0.38 % (Trend Micro, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 256 MB (App Store) Safari 166 MB (Apple) AppleSpell 135 MB (Apple) Spark 122 MB (App Store) Finder 108 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 26 MB / 5 MB (?) Spark 16 KB / 7 KB (App Store) com.apple.WebKit.Networking.xpc 9 KB / 2 KB (Apple) NEIKEv2Provider.appex 6 KB / 4 KB (Apple) AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 21 MB Used RAM: 5.62 GB Cached files: 2.36 GB Available RAM: 2.38 GB Swap Used: 502 MB Software Installs (past 30 days): Install Date Name (Version) 2020-10-23 Kindle (1.30.0) 2020-10-26 PS Remote Play (4.0.0) 2020-11-11 DreamPlan Home Design Software (5.57) 2020-11-11 macOS Catalina 10.15.7 Supplemental Update 2020-11-11 Gatekeeper Compatibility Data (1.0) 2020-11-11 TeamViewer (15.11.6) 2020-11-11 Tab Suspender (2.1) 2020-11-11 NordVPN IKE (5.10.0) 2020-11-12 Developer App (8.2.0.0) 2020-11-12 Vectornator Pro (3.5.4) 2020-11-13 AdBlock One (1.3.0) 2020-11-13 Honey (12.4.7) 2020-11-13 Antivirus One (3.5.7) 2020-11-13 Pages (10.0) 2020-11-13 Keynote (10.0) 2020-11-13 macOS Big Sur (11.0.1) 2020-11-13 macOS 11.0.1 (11.0.1) 2020-11-13 XProtectPlistConfigData (2135) 2020-11-13 MRTConfigData (1.72) 2020-11-13 Trend Micro iCore Module (1) 2020-11-13 icoreconfiguration (11.0.1924) 2020-11-13 Trend Micro Antivirus (9.0.9999) 2020-11-13 tmccDMR (11.0.1976) 2020-11-13 tmccDCA (11.0.1976) 2020-11-13 tmccUpgrade (11.0.1976) 2020-11-13 tmccAutoUpgrade (11.0.1976) 2020-11-13 tmccapp (11.0.1976) 2020-11-13 tmccToolbar (11.0.1976) 2020-11-14 AdBlock Max (1.8) 2020-11-14 Night Eye (4.4.4) 2020-11-14 Adblock Plus (2.1.6) 2020-11-14 Nightlight (1.3) 2020-11-14 GarageBand (10.4.1) 2020-11-14 Twitter (8.43.11) 2020-11-14 Canary Mail (3.18) 2020-11-14 Spark (2.9.10) 2020-11-14 iMovie (10.2.1) 2020-11-15 1Focus (3.4.6) 2020-11-17 PiPifier (1.2.4) 2020-11-17 Code Of War 2- Striker Zone (3.23.1) 2020-11-17 EpocCam (2.2) 2020-11-17 Iriun Webcam (0) 2020-11-17 WWR (3.23.0) 2020-11-19 Playgrounds (3.2.0.0) 2020-11-19 Oracle VM VirtualBox (6.1.16) 2020-11-20 Time Out (2.7) 2020-11-20 EtreCheck (5.6.4) Clean up: /Library/LaunchDaemons/com.dell.ddg.sweepagent.plist //Applications/Dell Data Guardian.app/Contents/Helpers/com.dell.ddg.sweepagent.app/Contents/MacOS/com.dell.ddg.sweepagent Executable not found ~/Library/LaunchAgents/org.xbmc.helper.plist /Applications/Kodi 18.6.app/Contents/Resources/Kodi/tools/darwin/runtime/XBMCHelper Executable not found /Library/LaunchAgents/com.dell.ddg.delluseragent.plist /Applications/Dell Data Guardian.app/Contents/Helpers/DDGLoginAgent Executable not found Diagnostics Information (past 7-30 days): 2020-11-20 10:49:27 Safari.app Crash (3 times) Executable: /Applications/Safari.app Details: Enabled App Extensions: org.adblockplus.adblockplussafarimac.AdblockPlusSafariToolbar (GRYYZR9 85A) (Version: 202011101359 - Display Version: 2.1.6) ABP Control Pane l de.APPenzeller.PiPifier.PiPifier-Safari-Extension (AW9CBV6SY7) (Versio n: 8 - Display Version: 1.2.4) PiPifier Button com.trendmicro.DrSafety.ToolbarSafariExtension (6QRF79J2W6) (Version: 2553 - Display Version: 3.5.7) Antivirus One com.trendmicro.adblockone.adblockonepanel (6QRF79J2W6) (Version: 1098 - Display Version: 1.3.0) AdBlock One Dashboard com.trendmicro.itis.SafariToolbar.Extension (E8P47U2H32) (Version: 197 6 - Display Version: 11.0.1976) Trend Micro Toolbar for Mac 2020-11-20 10:11:53 cupsd Crash Executable: /usr/sbin/cupsd Details: dyld3 mode abort() called cupsd(218,0x105df4e00) malloc: *** error for object 0x7fa7ce737ce4: po inter being freed was not allocated 2020-11-19 19:50:21 SafariToolbar.app Crash Executable: /Library/Application Support/TrendMicro/*/SafariToolbar.app Details: Crashing on exception: *** -[__NSDictionaryM setObject:forKey:]: objec t cannot be nil (key: level) 2020-11-19 12:27:21 VirtualBox.app Crash (5 times) Executable: /Applications/VirtualBox.app Details: crashed on child side of fork pre-exec 2020-11-18 10:17:21 IriunCamera.plugin Crash (4 times) Executable: /Library/CoreMediaIO/*/IriunCamera.plugin 2020-11-17 22:49:26 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-11-14 16:22:57 MTLCompilerService High CPU Use Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService 2020-11-14 15:23:00 Preview.app Hang Executable: /System/Applications/Preview.app 2020-11-13 14:12:27 AFMAgent.app High CPU Use Executable: /Applications/TrendMicro.localized/AFMAgent.app 2020-11-13 14:01:04 Adobe Lightroom.app Hang Executable: /Applications/Adobe Lightroom.app End of report