EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-09 14:09:54 Download EtreCheck from https://etrecheck.com Runtime: 2:01 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: On Shutdown, my iMac closes down and then restarts but fails to see th e Start Up drive and displays a flashing question mark. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2014 - 2015) iMac Model: iMac15,1 3.5 GHz Quad-Core Intel Core i5 (i5-4690) CPU: 4-core 16 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M290X - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk8 [APFS Virtual drive] 3.12 TB (Shared by 2 volumes) disk8s1 - B****************e (APFS) (Shared) disk8s2 - U****e (APFS) (Shared) disk1 - Micron Crucial X8 SSD 2.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 2.00 TB disk2 [APFS Virtual drive] 2.00 TB (Shared by 7 volumes) disk2s1 - M**************** - Data (APFS) [APFS Virtual drive] (Shared - 258.45 GB used) disk2s2 - U****e (APFS) (Shared - 1 MB used) disk2s3s1 - M**************D (APFS) (Shared - 14.94 GB used) disk2s3 - M**************D (APFS) [Fusion Drive] (Shared) disk2s3s1 - M**************D (APFS) (Shared - 14.94 GB used) disk2s4 - Preboot (APFS) [APFS Preboot] (Shared - 285 MB used) disk2s5 - Recovery (APFS) [Recovery] (Shared) disk2s6 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk3 - Seagate Backup+ Hub BK 8.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - f**************e (Journaled HFS+) 8.00 TB (4.40 TB used) disk4 - ICY BOX IB-3620 4.00 TB External USB 5 Gbit/s disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 4.00 TB disk4s3 - Boot OS X (Journaled HFS+) 134 MB disk5 - ICY BOX IB-3620 4.00 TB External USB 5 Gbit/s disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 4.00 TB disk5s3 - Boot OS X (Journaled HFS+) 134 MB disk6 - ICY BOX IB-3620 4.00 TB External USB 5 Gbit/s USB disk7 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk7s2 [APFS Fusion Drive] 3.00 TB disk8 [APFS Virtual drive] 3.12 TB (Shared by 2 volumes) disk8s1 - B****************e (APFS) (Shared) disk8s2 - U****e (APFS) (Shared) Mounted Volumes: disk2s1 - M**************** - Data [APFS Virtual drive] 2.00 TB (Shared - 258.45 GB used, 1.74 TB available, 1.73 TB free) APFS Mount point: /System/Volumes/Data disk2s2 - U****e 2.00 TB (Shared - 1 MB used, 1.73 TB free) APFS Mount point: /System/Volumes/U****e disk2s3s1 - M**************D 2.00 TB (Shared - 14.94 GB used, 1.74 TB available, 1.73 TB free) APFS Mount point: / Read-only: Yes disk2s4 - Preboot [APFS Preboot] 2.00 TB (Shared - 285 MB used, 1.73 TB free) APFS Mount point: /System/Volumes/Preboot disk2s6 - VM [APFS VM] 2.00 TB (Shared - 1 MB used, 1.73 TB free) APFS Mount point: /System/Volumes/VM disk3s2 - f**************e 8.00 TB (4.40 TB used, 3.60 TB free) Journaled HFS+ Mount point: /Volumes/f**************e Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Big Sur 11.0.1 (20B50) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Safari Extension: Dramofog Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Apps: 12 32-bit Applications: 2 32-bit apps Kernel Extensions: /Applications/MacX Video Converter Pro.app GoodSysAudioCapture.kext (1.0 - SDK 10.10) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 180 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 188 Apple tasks [Running] 137 Apple tasks Launch Daemons: [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-11-28) [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-04-30) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-16) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-16) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-12-09) User Login Items: [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2020-11-28) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] Day One Classic Reminders (App Store - installed 2016-08-07) Modern Login Item /Applications/Day One Classic.app/Contents/Library/LoginItems/Day One Classic Reminders.app [Not Loaded] LoginHelper (App Store - installed 2018-03-18) Modern Login Item /Applications/GoVid for YouTube.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] GrowlLauncher (App Store - installed 2014-11-12) Modern Login Item /Applications/Growl.app/Contents/Library/LoginItems/GrowlLauncher.app [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2018-09-10) Modern Login Item /Applications/Paragon NTFS for Mac 15.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] com.zqueue.servetome-menu (Matthew Gallagher - installed 2017-07-30) Modern Login Item /Applications/ServeToMe.app/Contents/Library/LoginItems/com.zqueue.servetome-menu.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-09-04) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-11-16) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2020-05-17) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-07-20) InstantOn: 11.1.4 (? - installed 2020-05-17) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Dramofog (? - installed 2019-06-27) Backup: Time Machine information not available without Full Drive Access. 14 local snapshots Oldest local snapshot: 2020-12-08 23:41:02 Last local snapshot: 2020-12-09 13:46:09 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.16 (1 min ago) 1.32 (5 min ago) 1.90 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 25.77 seconds Write speed: 418 MB/s Read speed: 429 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 13.32 % (?) EtreCheck 5.11 % (App Store) HP Device Monitor 1.01 % (HP Inc.) Dropbox 0.15 % (Dropbox, Inc.) Dock 0.03 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 585 MB (App Store) Dropbox 329 MB (Dropbox, Inc.) routined 258 MB (Apple) Safari 220 MB (Apple) App Store 204 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 3 MB / 551 KB (?) Dropbox 376 KB / 98 KB (Dropbox, Inc.) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) NotificationCenter 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.82 GB Used RAM: 6.34 GB Cached files: 5.85 GB Available RAM: 9.66 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-15 Voice Update - Catherine (1.14.4) 2020-11-27 GarageBand (10.4.1) 2020-12-02 Keynote (10.0) 2020-12-03 Zoom (5.4.58903.1122) 2020-12-04 XProtectPlistConfigData (2136) 2020-12-05 Letter Opener (13.0.3) 2020-12-08 macOS 11.0.1 (11.0.1) 2020-12-08 MRTConfigData (1.72) 2020-12-09 EtreCheck (5.6.4) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report