EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-09 13:51:46 Download EtreCheck from https://etrecheck.com Runtime: 3:03 Performance: Good Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Small backup drive - Time Machine backup drive is too small. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Late 2012) iMac Model: iMac13,2 3.4 GHz Quad-Core Intel Core i7 (i7-3770) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GTX 680MX - VRAM: 2 GB iMac 2560 x 1440 Drives: disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 566.71 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared - 525 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.31 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.21 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 566.71 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared - 525 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.31 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.21 GB used) disk3 - WD My Passport 25E2 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - B*******D (Journaled HFS+) 4.00 TB (3.77 TB used) disk4 - ST3000DM 001-1CH166 3.00 TB External USB 5 Gbit/s USB disk4s1 - EFI [EFI] 315 MB disk4s2 - Z****a (Journaled HFS+) 3.00 TB (2.27 TB used) Mounted Volumes: disk2s1 - M************ Data [APFS Virtual drive] 1.12 TB (Shared - 566.71 GB used, 582.55 GB available, 529.43 GB free) APFS Mount point: /System/Volumes/Data disk2s3 - Recovery [Recovery] 1.12 TB (Shared - 525 MB used, 529.43 GB free) APFS Mount point: /Volumes/Recovery disk2s4 - VM [APFS VM] 1.12 TB (Shared - 4.31 GB used, 529.43 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.12 TB (Shared - 11.21 GB used, 582.55 GB available, 529.43 GB free) APFS Mount point: / Read-only: Yes disk3s2 - B*******D 4.00 TB (3.77 TB used, 225.82 GB available, 225.65 GB free) Journaled HFS+ Mount point: /Volumes/B*******D disk4s2 - Z****a 3.00 TB (2.27 TB used, 728.52 GB available, 728.36 GB free) Journaled HFS+ Mount point: /Volumes/Z****a Owners enabled: No Network: Interface en0: Ethernet Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Web sharing: Enabled System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About 3 days Notifications: Sonos.app 44 notifications Creative Cloud.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Web sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/ag.shape.MSMToolHelper.plist Executable: /Library/PrivilegedHelperTools/ag.shape.MSMToolHelper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.barebones.authd.plist Executable: /Library/PrivilegedHelperTools/com.barebones.authd Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist Executable: ~/Applications/Akamai/netsession_mac Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the whitelist - probably OK Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Plugin: /Library/Internet Plug-Ins/AdobeExManDetect.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx.plugin Preference Pane: /Library/PreferencePanes/VersionCue.prefPane Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Apps: 8 32-bit Applications: 27 32-bit apps Kernel Extensions: /Library/Extensions CiscoVPN.kext (2.0.1) MSMFramebuffer.kext (3.3 - SDK 10.6) MSMVideoDevice.kext (3.3 - SDK 10.6) ~/Library/Application Support/Sparkle/Transmit/Transmit 4.1.7 Update/Transmit.app transmitdiskfs.kext (3.0.0 - SDK 10.5) Startup Items: AdobeVersionCue Path: /Library/StartupItems/AdobeVersionCue System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 154 Apple tasks [Running] 143 Apple tasks System Launch Daemons: [Not Loaded] 31 Apple tasks [Loaded] 166 Apple tasks [Running] 139 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-16) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-08) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-20) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21) Launch Daemons: [Loaded] ag.shape.MSMToolHelper.plist (? 955c0c0d - installed 2012-03-05) [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-05-04) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-20) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.barebones.authd.plist (? 7d7988a6 - installed 2012-03-13) [Running] com.crashplan.engine.plist (Code 42 Software - installed 2020-05-05) [Loaded] com.motionvfx.mInstaller.HelperTool.plist (Szymon Masiak - installed 2019-03-12) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-16) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-04-09) [Other] com.akamai.single-user-client.plist (? 0 - installed 2018-05-10) [Other] com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2008-12-18) [Running] com.code42.menubar.plist (Code 42 Software - installed 2020-05-06) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-01-07) [Running] com.spotify.webhelper.plist (Spotify - installed 2018-01-02) User Login Items: [Loaded] LauncherApplication (App Store - installed 2020-02-12) Modern Login Item /Applications/ColorSlurp.app/Contents/Library/LoginItems/LauncherApplication.app [Running] Dropbox (Dropbox, Inc. - installed 2020-04-29) Application /Applications/Dropbox.app [Not Loaded] TheClockLoginHelper (App Store - installed 2020-02-19) Modern Login Item /Applications/The Clock.app/Contents/Library/LoginItems/TheClockLoginHelper.app [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2018-03-01) Modern Login Item /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2014-10-01) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app [Loaded] com.adobe.SwitchBoard.monitor.plist (?) MachInit /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-19) AdobeExManDetect: AdobeExManDetect 1.1.0.0 (? - installed 2015-05-04) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-19) iPhotoPhotocast: 7.0 (Apple - installed 2013-07-18) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-20) Safari Extensions: AdBlock Engine (App Store - installed 2020-05-01) AdBlock Icon (App Store - installed 2020-05-01) 3rd Party Preference Panes: BDSPrefPane (? - installed 2013-07-18) Flip4Mac WMV (? - installed 2013-07-18) Time Machine: Skip System Files: No Mobile backups: No Auto backup: No Volumes being backed up: Z****a: Disk size: 3.00 TB - Disk used: 2.27 TB Macintosh HD: Disk size: 1.12 TB - Disk used: 591.69 GB Destinations: B*******D [Local] (Last used) Total size: 4.00 TB Total number of backups: 19 Oldest backup: 2019-04-21 03:12:56 Last backup: 2020-04-28 18:35:00 One local snapshot Oldest local snapshot: 2020-04-28 16:08:05 Last local snapshot: 2020-04-28 16:08:05 Performance: System Load: 2.15 (1 min ago) 2.62 (5 min ago) 2.50 (15 min ago) Nominal I/O speed: 0.94 MB/s File system: 29.17 seconds Write speed: 66 MB/s Read speed: 260 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 19.23 % (?) EtreCheck 4.57 % (App Store) loginwindow 0.29 % (Apple) Core Sync 0.21 % (Adobe Systems, Inc.) Dropbox 0.15 % (Dropbox, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 531 MB (App Store) Music 271 MB (Apple) Dropbox 245 MB (Dropbox, Inc.) Mail 215 MB (Apple) AMPLibraryAgent 184 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 23 MB / 107 MB (?) Dropbox 8 MB / 4 MB (Dropbox, Inc.) Mail 4 MB / 2 MB (Apple) rapportd 10 KB / 6 KB (Apple) SystemUIServer 0 B / 248 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 30 MB Used RAM: 12.46 GB Cached files: 3.51 GB Available RAM: 3.54 GB Swap Used: 754 MB Software Installs (past 30 days): Install Date Name (Version) 2020-05-01 XProtectPlistConfigData (2120) 2020-05-01 MRTConfigData (1.59) 2020-05-01 AdBlock (1.23.0) 2020-05-03 Paprika Recipe Manager 3 (3.4.5) 2020-05-07 EtreCheck (5.5.5) 2020-05-08 ARMDC Agent Installer (1.0.0) Clean up: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient Executable not found Diagnostics Information (past 7-30 days): 2020-05-07 01:06:20 CrashPlan.app High CPU Use (2 times) Executable: /Applications/CrashPlan.app 2020-05-06 21:57:25 suggestd High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd End of report