EtreCheckPro version: 6.8.11 (68081) Report generated: 2025-08-11 10:08:51 Download EtreCheckPro from https://etrecheck.com Runtime: 3:59 Performance: Good Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro15,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400 Battery: Health = Normal - Cycle count = 5 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Radeon Pro 555X - VRAM: 4 GB Color LCD (built-in) 2880 x 1800 LG HDR 4K 4608 x 2592 Drives: disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 5% used, 19.91 TB written, 100% health, 166 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (14.73 GB used) disk1s1s1 - O*****s (APFS) [APFS Snapshot] (14.73 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (4.71 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.33 GB used) disk1s4 - O******* - Data (APFS) [APFS Virtual drive] (105.05 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (73 MB used) disk2 - PNY USB 3.0 FD 248.38 GB External USB Up to 5 Gb/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 248.03 GB disk3 [APFS Virtual drive] 248.03 GB disk3s2 - O*************************p (APFS) (174.39 GB used) Mounted Volumes: disk1s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 14.73 GB Shared values Size: 250.69 GB Free: 124.65 GB disk1s1s1 - O*****s [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 14.73 GB Shared values Size: 250.69 GB Free: 124.65 GB Available: 131.74 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 4.71 GB Shared values Size: 250.69 GB Free: 124.65 GB disk1s4 - O******* - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 105.05 GB Shared values Size: 250.69 GB Free: 124.65 GB Available: 131.74 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 250.69 GB Free: 124.65 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 73 MB Shared values Size: 250.69 GB Free: 124.65 GB disk3s2 - O*************************p Filesystem: APFS Mount point: /Volumes/O*************************p Used: 174.39 GB Shared values Size: 248.03 GB Free: 73.50 GB USB: USB 3.1 bus VIA Labs, Inc. - USB3.0 Hub Realtek - USB 10/100/1000 LAN PNY - USB 3.0 FD USB 3.1 bus USB 3.1 bus VIA Labs, Inc. - USB2.0 Hub USB 2.0 Hub VIA Technologies Inc. - USB 2.0 BILLBOARD USB Storage - USB Storage T2Bus Apple Inc. - Touch Bar Backlight Apple Inc. - Touch Bar Display Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en6: USB 10/100/1000 LAN Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone USB iCloud is limited without Full Disk Access Firewall: Blocked apps: None System Software: macOS Sequoia 15.5 (24F74) Installed 2025-05-21 Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.barebones.authd.plist Executable: /Library/PrivilegedHelperTools/com.barebones.authd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware Apps: 10 System Extensions: [Not Loaded] Malwarebytes Engine - version 5.13.4 (Malwarebytes Corporation - installed 2025-04-15) Application: /Applications/Malwarebytes.app - version 5.13.4 (Malwarebytes Corporation - installed 2025-04-15) Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service. [Not Loaded] AdBlockVPNMacOSProvider - version 2.1.11 (App Store - installed 2025-07-23) Application: /Applications/AdBlock.app - version 2.1.11 (App Store - installed 2025-07-23) Kernel Extensions: /Library/Extensions [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (Dropbox, Inc., 1.16.0 - SDK 12) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0) [Not Loaded] hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.3) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (4.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (4.0.4 - SDK 10.8) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.0.3 - SDK 10.8) [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (4.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (3.3.2 - SDK 10.8) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.1.1 - SDK 10.8) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (3.0.2 - SDK 10.8) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (2.0.2 - SDK 10.8) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (4.0.6 - SDK 10.8) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (5.0.2 - SDK 10.8) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (4.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (2.0.2 - SDK 10.8) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (4.2.3 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 182 Apple tasks [Running] 189 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 198 Apple tasks [Running] 229 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2025-02-28) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2025-02-28) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.barebones.authd.plist (Not signed - installed 2025-02-28) Executable: /Library/PrivilegedHelperTools/com.barebones.authd [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-07-20) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2025-02-28) Executable: /Library/PrivilegedHelperTools/com.malwarebytes.HelperTool [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2025-04-15) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-5.13.4.2285.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2025-04-15) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2025-02-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2025-02-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - Not found!) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-03-02) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2025-04-15) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-31) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-04-25) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-03-02) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-03-02) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-06-30) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-03-28) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-24) [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-07-22) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-05-25) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-05-25) User Login Items: [Running] AdBlock (App Store - installed 2025-07-23) Application /Applications/AdBlock.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2025-07-23) Modern Login Item /Applications/AdBlock.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Running] Dropbox (Dropbox, Inc. - installed 2025-07-30) Application /Applications/Dropbox.app [Running] Thunderbird (Mozilla Corporation - installed 2025-08-07) Application /Applications/Thunderbird.app [Not Loaded] ConvertoHelper (App Store - installed 2025-06-13) Modern Login Item /Applications/Unit Conversions.app/Contents/Library/LoginItems/ConvertoHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-05-03) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Running] WeatherMenu (Apple - installed 2025-05-03) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app [Running] Safari (Apple - installed 2025-05-03) Application /System/Volumes/Preboot/Cryptexes/App/System/Applications/Safari.app Applications: 788 Apple apps 76 3rd party apps 38 x86-only apps 9 unsigned apps App Extensions: Widgets: [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app Plugins: [Loaded] Intents - /Applications/WhatsApp.app Safari extensions: [Loaded] AdBlock Icon - /Applications/AdBlock.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app Finder sync extensions: [Loaded] GraphicConverter Finder Integration - /Applications/GraphicConverter 9.app [Loaded] Dropbox Finder Extension - /Applications/Dropbox.app Ad-blockers: [Loaded] AdBlock Engine - /Applications/AdBlock.app QuickLook Previews: [Loaded] EtreCheckQuickLook - /Applications/Utilities/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: SharePointBrowserPlugin: 14.7.7 (? - installed 2025-02-28) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2025-02-28) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2025-02-28) Backup: Time Machine information is limited without Full Disk Access Destinations: O*************************p [Local] (Last used) 2 local snapshots Oldest local snapshot: 2025-08-09 12:55:30 Last local snapshot: 2025-08-10 20:06:59 Performance: System Load: 1.33 (1 min ago) 1.38 (5 min ago) 2.40 (15 min ago) Nominal I/O usage: 0.10 MB/s File system: 22.56 seconds Write speed: 1371 MB/s Read speed: 2134 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 14.20 % (Apple) EtreCheckPro 6.16 % (Etresoft, Inc.) AdobeAcrobat 5.58 % (Adobe Inc.) thunderbird 4.80 % (Mozilla Corporation) kernel_task 1.52 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 817 MB (Etresoft, Inc.) Dropbox (3) 676 MB (Dropbox, Inc.) AcroCEF Helper (Renderer) (5) 574 MB (Adobe Inc.) thunderbird 448 MB (Mozilla Corporation) com.apple.WebKit.WebContent (6) 376 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) corespeechd 3 KB / 15 MB (Apple) com.apple.WebKit.Networking 2 MB / 214 KB (Apple) thunderbird 1 MB / 21 KB (Mozilla Corporation) mDNSResponder 211 KB / 83 KB (Apple) Dropbox 40 KB / 86 KB (Dropbox, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) AdobeAcrobat 3 (Adobe Inc.) thunderbird 2 (Mozilla Corporation) Microsoft Word 1 (Microsoft Corporation) AcroCEF Helper (GPU) 0 (Adobe Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 81 MB Used RAM: 9.63 GB Cached files: 6.29 GB Available RAM: 6.37 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-06-13 ‎WhatsApp (25.17.82) - App Store 2025-06-29 ‎WhatsApp (25.18.85) - App Store 2025-07-16 Microsoft Excel (16.99.25072714) - Installer 2025-07-16 Microsoft PowerPoint (16.99.25072714) - Installer 2025-07-16 Microsoft Word (16.99.25072714) - Installer 2025-07-18 ‎WhatsApp (25.19.83) - App Store 2025-07-18 Adobe Acrobat Reader (25.001.20577) (25.001.20577) - Installer 2025-07-23 Microsoft Excel (16.99.25072714) - Installer 2025-07-23 Microsoft PowerPoint (16.99.25072714) - Installer 2025-07-23 Microsoft Word (16.99.25072714) - Installer 2025-07-23 AdBlock (2.1.11) - App Store 2025-07-29 ‎WhatsApp (25.20.84) - App Store 2025-07-29 Adobe Acrobat (Continuous) (25.001.20577) - Installer 2025-07-29 Microsoft Excel (16.99.25072714) - Installer 2025-07-29 Microsoft PowerPoint (16.99.25072714) - Installer 2025-07-29 Microsoft Word (16.99.25072714) - Installer 2025-08-07 ‎WhatsApp (25.21.78) - App Store 2025-08-08 ‎WhatsApp (25.21.80) - App Store Diagnostics Information (past 60 days): 2025-08-10 09:25:30 knowledgeconstructiond - High CPU Use (7 times) First occurrence: 2025-08-04 18:58:00 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-08-06 10:31:37 com.apple.WebKit.WebContent - High CPU Use (2 times) First occurrence: 2025-08-06 09:11:16 Details: "com.apple.Safari"(697) 2025-08-06 09:10:10 com.apple.WebKit.GPU - High CPU Use Details: "com.apple.Safari"(697) 2025-08-05 08:01:10 apfsd - High CPU Use Executable: /usr/libexec/apfsd End of report