EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-01-24 19:49:42 Download EtreCheckPro from https://etrecheck.com Runtime: 2:49 Performance: Excellent Problem: Computer is restarting Description: iMac restarts itself during sleep mode. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - OWC Aura P12 Pro 1.0TB 960.20 GB (Solid State - TRIM: Yes) External 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 959.88 GB disk2 [APFS Virtual drive] 959.88 GB (Shared by 6 volumes) disk2s1 - O**************** - Data (APFS) [APFS Virtual drive] (Shared - 159.17 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 358 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk2s5s1 - O**************X (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk2s6 - Update (APFS) (Shared - 3 MB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 1000.00 GB disk3 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk3s1 - Macintosh HD - Data (APFS) (Shared - 194.20 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 563 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk3s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk3s6 - Update (APFS) (Shared - 5 MB used) Mounted Volumes: disk2s1 - O**************** - Data [APFS Virtual drive] 959.88 GB (Shared - 159.17 GB used, 789.69 GB available, 783.30 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 959.88 GB (Shared - 358 MB used, 783.30 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 959.88 GB (Shared - 1 MB used, 783.30 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - O**************X [APFS Snapshot] 959.88 GB (Shared - 15.75 GB used, 789.69 GB available, 783.30 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 959.88 GB (Shared - 3 MB used, 783.30 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - Macintosh HD - Data 1000.00 GB (Shared - 194.20 GB used, 800.09 GB free) APFS Mount point: /Volumes/Macintosh HD - Data Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.1 (21C52) Time since boot: Less than an hour Notifications: Creative Cloud.app 5 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.bitcointrezor.trezorBridge.trezord.plist Executable: /bin/sh -c '/Applications/Utilities/TREZOR\ Bridge/trezord -l $HOME/Library/Logs/trezord.log' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.owc.driveguide.helper.plist Executable: /Library/PrivilegedHelperTools/com.owc.driveguide.helper Apps: 2 Old Applications: 3 x86-only apps System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 196 Apple tasks [Running] 142 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 191 Apple tasks [Running] 142 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-10-11) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-10) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-01-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-16) [Loaded] com.owc.driveguide.helper.plist (? dabee10b - installed 2021-09-10) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-10-11) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-10) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-01-20) [Running] com.bitcointrezor.trezorBridge.trezord.plist (? 9b551654 - installed 2021-12-07) [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-01-14) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2020-02-03) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-09-10) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-12-19) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-10-11) AdobePDFViewer: 19.010.20069 (Adobe Systems, Inc. - installed 2018-12-19) Backup: Time Machine Not Configured! Auto backup: Yes Destinations: K*****r [Local] (Last used) Total size: 319.66 GB Total number of backups: 0 2 local snapshots Oldest local snapshot: 2022-01-23 19:38:10 Last local snapshot: 2022-01-24 18:46:37 Performance: System Load: 1.61 (1 min ago) 4.08 (5 min ago) 2.49 (15 min ago) Nominal I/O speed: 0.07 MB/s File system: 18.12 seconds Write speed: 1773 MB/s Read speed: 2335 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.40 % (Etresoft, Inc.) mdbulkimport (2) 5.48 % (Apple) mds 4.26 % (Apple) WindowServer 4.10 % (Apple) mds_stores 2.88 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (8) 1009 MB (Apple) EtreCheckPro 562 MB (Etresoft, Inc.) com.apple.Safari.ContentBlockerLoader 186 MB (Apple) mdworker_shared (15) 165 MB (Apple) Adobe Desktop Service 145 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 14 MB / 370 KB (Apple) mDNSResponder 82 KB / 41 KB (Apple) rapportd 20 KB / 28 KB (Apple) trustd 28 KB / 4 KB (Apple) apsd 10 KB / 19 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) WorkflowAppControl 0 (Brother Industries, LTD.) Core Sync 0 (Adobe Inc.) AdobeCRDaemon 0 (Adobe Inc.) cloudd (2) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 46 MB Used RAM: 4.99 GB Cached files: 2.97 GB Available RAM: 3.01 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-12-13 Core Services Application Configuration Data 12.0 (120.73) 2021-12-16 XProtectPlistConfigData (2153) 2022-01-06 ARMDC Agent Installer (1.0.0) 2022-01-14 Microsoft AutoUpdate (4.43.22011101) 2022-01-14 Microsoft Excel (16.57.22011101) 2022-01-14 Microsoft OneNote (16.57.22011101) 2022-01-14 Microsoft PowerPoint (16.57.22011101) 2022-01-14 Microsoft Word (16.57.22011101) 2022-01-15 macOS 12.1 (12.1) 2022-01-15 Adblock Plus (2.1.16) 2022-01-18 Grammarly for Safari (9.48) 2022-01-20 MRTConfigData (1.86) Diagnostics Information (past 7-30 days): 2022-01-24 19:41:58 Kernel Panic Details: panic(cpu 0 caller 0xffffff7faa276244): "virtual bool IOAccelLegacyDis playMachine::display_mode_did_change(uint32_t): AMDRadeonAccelerator d river returns false" @IOAccelLegacyDisplayMachine.cpp:267 Panicked task 0xffffff8b671d4670: 9 threads: pid 144: WindowServer 2022-01-22 20:31:24 Kernel Panic (3 times) Details: *** MCA Error Report *** CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i5-7 400 CPU @ 3.00GHz, CPUID: 0x906E9) CATERR detected! No MCA data found. 2022-01-18 18:30:07 Kernel Panic Details: panic(cpu 0 caller 0xffffff800bc3ebf1): AMDFramebufferVIB::setPowerSta te(0xffffff902de7f800 : 0xffffff7fa45c48a8, 0 -> 1) timed out after 45 597 ms @IOServicePM.cpp:5524 Panicked task 0xffffff94fafc1670: 207 threads: pid 0: kernel_task End of report