EtreCheck version: 5.6 (5212) Report generated: 2020-08-07 16:09:27 Download EtreCheck from https://etrecheck.com Runtime: 3:20 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Description: slow computer, opening apps - Beachballing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2014 - 2015) iMac Model: iMac15,1 3.50 GHz Quad-Core Intel Core i5 (i5-4690) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M290X - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 19.99 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.05 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 19.99 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.05 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.12 TB (Shared - 19.99 GB used, 1.08 TB free) APFS Mount point: /System/Volumes/Data disk2s3 - Recovery [Recovery] 1.12 TB (Shared - 529 MB used, 1.08 TB free) APFS Mount point: /Volumes/Recovery disk2s4 - VM [APFS VM] 1.12 TB (Shared - 2.15 GB used, 1.08 TB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.12 TB (Shared - 11.05 GB used, 1.08 TB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G73) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 175 Apple tasks [Running] 122 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 180 Apple tasks [Running] 121 Apple tasks [Other] 2 Apple tasks User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-08-05) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-08-05) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 0.67 (1 min ago) 1.00 (5 min ago) 0.94 (15 min ago) Nominal I/O speed: 1.83 MB/s File system: 44.65 seconds Write speed: 45 MB/s Read speed: 294 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 24 % Idle: 67 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 90.71 % (?) trustd 28.08 % (Apple) EtreCheck 9.79 % (App Store) CoreServicesUIAgent 1.65 % (Apple) Google Chrome 0.48 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Dock 941 MB (Apple) EtreCheck 471 MB (App Store) Google Chrome 202 MB (Google, Inc.) AppleSpell 52 MB (Apple) accountsd 50 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 281 KB / 46 KB (?) SystemUIServer 0 B / 128 B (Apple) mdworker_shared 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) UsageTrackingAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 219 MB Used RAM: 5.08 GB Cached files: 2.71 GB Available RAM: 2.92 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-02 OS X 2020-08-02 Remote Desktop Client Update (3.8.4) 2020-08-02 Security Update 2017-003 (10.10.5) 2020-08-02 Safari (10.1.2) 2020-08-02 iTunes (12.8.1) 2020-08-04 CoreLSKD Configuration Data (8) 2020-08-04 Incompatible Kernel Extension Configuration Data (2.13) 2020-08-04 CompatibilityNotificationData (1.0.5) 2020-08-04 AppleDisplays (1.0) 2020-08-04 Gatekeeper Configuration Data (181) 2020-08-04 MRTConfigData (1.64) 2020-08-06 Xcode (11.6) 2020-08-06 EtreCheck (5.6) 2020-08-07 XProtectPlistConfigData (2128) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report