EtreCheck version: 5.5.4 (5106) Report generated: 2020-05-01 22:04:18 Download EtreCheck from https://etrecheck.com Runtime: 1:59 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Description: i'm using a Macbook Pro 2015 with Mojave 10.14.6 and I'm experiencing some strange sound errors. While playing audio with an external sound card form any source (spoti fy desktop, chrome, youtube, ableton) the playback randomly drops out . Sometimes it's only a crack noise than in other cases its a broken f or seconds. It's more likely to occur when I have some apps running b ut even with only one app I can still happen. I've tried different cables, different ports (thunderbolt 2, usb) , i ts all the same. When I use it with different sound cards the crack sound may differ a bit (bleeps and cracks noises). I'm monitoring the Activity monitor while this occurs and it may occou rs more often while there is some heavier CPU usage. Anyway the system parameters are: 3,1 GHz Intel Core i7 16 GB 1867 MHz DDR3 Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 3,1 GHz Intel Core i7 (i7-5557U) CPU: 2-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 Battery: Health = Normal - Cycle count = 560 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - INTEL SSDPEKNW010T8 1.02 TB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.02 TB disk1 [APFS Virtual drive] 1.02 TB (Shared by 4 volumes) disk1s1 - 1***********D (APFS) (Shared - 872.18 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - 1***********D 1.02 TB (Shared - 872.18 GB used, 159.33 GB available, 149.98 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 1.02 TB (Shared - 1.07 GB used, 149.98 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G95) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist Executable: /Applications/32 Lives.app/Contents/Resources/32 Lives Agent.app/Contents/MacOS/32 Lives Agent mach_service 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist Executable: /Applications/32 Lives.app/Contents/Resources/32 Lives Agent.app/Contents/MacOS/32 Lives Agent mach_service 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.paceap.eden.licensed.plist Executable: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/Application Support/Steam/com.valvesoftware.steam.ipctool.plist Executable: ~/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/ipcserver Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist Executable: /Applications/32 Lives.app/Contents/Resources/32 Lives Agent.app/Contents/MacOS/32 Lives Agent mach_service 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist Executable: /Applications/32 Lives.app/Contents/Resources/32 Lives Agent.app/Contents/MacOS/32 Lives Agent mach_service 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/PACESupport.plist Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Apps: 37 32-bit Applications: 26 32-bit apps Kernel Extensions: /System/Library/Extensions PACESupport.kext (5.7.2) PACESupport2.kext (5.7.2) PACESupportFamily.kext (5.7.2) UAD2System.kext (Universal Audio, 9.11.0 - SDK 10.8) UAFWAudio.kext (Universal Audio, 4.3.1 - SDK 10.9) /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns PACESupportLeopard.kext (5.7.2) PACESupportPanther.kext (5.7.2) PACESupportSnowLeopard.kext (5.7.2) PACESupportTiger.kext (5.7.2) Startup Items: PACESupport Path: /Library/StartupItems/PACESupport System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 158 Apple tasks [Running] 127 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 177 Apple tasks [Running] 121 Apple tasks Launch Agents: [Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist (? 2ff475b9 - installed 2016-02-29) [Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist (? 5fd02013 - installed 2016-02-29) [Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist (? 75cd1866 - installed 2016-02-29) [Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist (? fc8634a3 - installed 2016-02-29) [Loaded] com.Arturia.ArturiaSoftwareCenterAgent.plist (Arturia - installed 2017-11-16) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-04-06) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-29) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-04-17) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-04-17) Launch Daemons: [Other] PACESupport.plist (? ab6b5614 - installed 2009-07-24) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-03-26) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-23) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-02-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-29) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Running] com.paceap.eden.licensed.plist (? 31c2e993 - installed 2010-10-18) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-03-20) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-04-17) [Loaded] com.uaudio.UAFWAudio.plist (TC Applied Technologies - installed 2019-11-07) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-02) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2020-05-01) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-02-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-02-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2020-04-22) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2019-06-01) FlashPlayer-10.6: 32.0.0.171 (Adobe Systems, Inc. - installed 2019-05-03) Flash Player: 32.0.0.171 (Adobe Systems, Inc. - installed 2019-05-03) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-04-06) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-09-21) AirPlay: 2.0 (Apple - installed 2019-09-21) AppleAVBAudio: 760.6 (Apple - installed 2019-09-21) BridgeAudioSP: 5.52 (Apple - installed 2019-09-21) iSightAudio: 7.7.3 (Apple - installed 2019-09-21) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2019-03-26) Time Machine: Time Machine Not Configured! Performance: System Load: 3.29 (1 min ago) 3.03 (5 min ago) 2.69 (15 min ago) Nominal I/O speed: 0.29 MB/s File system: 25.26 seconds Write speed: 1072 MB/s Read speed: 1429 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 9 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 32.03 % (?) Google Chrome 12.12 % (Google, Inc.) EtreCheck 4.93 % (App Store) UA Mixer Engine 2.71 % (Universal Audio) Creative Cloud 1.86 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 605 MB (App Store) Google Chrome 378 MB (Google, Inc.) App Store 353 MB (Apple) Finder 234 MB (Apple) Backup and Sync 191 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 2 MB / 571 KB (?) Spotify 188 KB / 71 KB (Spotify) steam_osx 108 KB / 81 KB (Valve Corporation) SystemUIServer 0 B / 576 B (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.66 GB Used RAM: 10.01 GB Cached files: 2.33 GB Available RAM: 5.99 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-02 SoundToys TDM v4.0.2 [k'd]-XVX 2020-04-04 Age of Empires III 1.0.6 2020-04-17 TeamViewer (15.4.4445) 2020-04-29 Microsoft AutoUpdate 2020-04-30 Logic Pro X (10.3.0) 2020-05-01 XProtectPlistConfigData (2120) 2020-05-01 MRTConfigData (1.59) 2020-05-01 EtreCheck (5.5.4) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report