EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-08-24 13:08:40 Download EtreCheckPro from https://etrecheck.com Runtime: 4:44 Performance: Good Problem: Other problem Description: I recently installed Big Sur on my external hard drive. This was a mis take and I wish I could undo this action. If I start my Macbook withou t the hard drive plugged in it starts with the old OS and everything i s as it should be, except the files on the hard drive doesn't show up when I plug it in. How do I get them back? If I start my Macbook with the hard drive plugged in the hard drive sh ows up as time machine on the desk top and I can find the files on the re by showing hidden files, but there is 800gb worth of files. How do I keep those files but get rid of Big Sur? Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. Low disk space - This computer is running low on free hard drive space. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (11-inch, Mid 2013) - Obsolete! MacBook Air Model: MacBookAir6,1 1,3 GHz Dual-Core Intel Core i5 (i5-4250U) CPU: 2-core 4 GB RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 980 Video Information: Intel HD Graphics 5000 - VRAM: 1536 MB Color LCD 1366 x 768 Drives: disk0 - APPLE SSD TS0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 82.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 527 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.86 GB used) disk2 - WD My Passport 0820 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 999.83 GB disk3 [APFS Virtual drive] 999.83 GB (Shared by 6 volumes) disk3s1 - L******** - Data (APFS) (Shared - 814.26 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 285 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk3s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk3s5 0 B (15.33 GB used) disk3s6 - Update (APFS) (Shared - 815 KB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 121.12 GB (Shared - 82.42 GB used, 39.72 GB available, 24.96 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Recovery [Recovery] 121.12 GB (Shared - 527 MB used, 24.96 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 121.12 GB (Shared - 2.15 GB used, 24.96 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 121.12 GB (Shared - 10.86 GB used, 39.72 GB available, 24.96 GB free) APFS Mount point: / Encrypted Read-only: Yes disk3s1 - L******** - Data 999.83 GB (Shared - 814.26 GB used, 169.12 GB free) APFS Mount point: /Volumes/L******** - Data disk3s6 - Update 999.83 GB (Shared - 815 KB used, 169.12 GB free) APFS Mount point: /Volumes/Update Owners enabled: No Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en4: iPad Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: iPhone Interface en2: Bluetooth PAN iCloud Quota: 702 MB available File sharing: Enabled System Software: macOS Catalina 10.15.3 (19D76) Time since boot: About an hour Notifications: Google Chrome.app 2 notifications WhatsApp.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple File sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Running app: /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app Login Item: /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app Login Item: ~/Library/Application Support/.FUS/fuspredownloader.app Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/ViewRightWebPlayer.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin Apps: 5 Old Applications: 73 x86-only apps Kernel Extensions: /Applications/PMHMac.app [Not Loaded] SONYDeviceType01.kext - com.sony.driver.dsccamFirmwareUpdaterType00 (1.2.00.09240 - SDK 10.7) /Library/Extensions [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.2.1 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (1.4.0.11070 - SDK 10.9) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.69.0 - SDK 10.6) System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 221 Apple tasks [Running] 82 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 227 Apple tasks [Running] 67 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) [Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2016-01-17) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-15) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-15) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-08-15) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-06-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-15) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-08-15) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-08-15) [Other] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) [Other] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2017-12-06) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-05-09) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-26) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-24) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2021-06-19) Application /Applications/Backup and Sync.app [Running] Dropbox (Dropbox, Inc. - installed 2021-08-22) Application /Applications/Dropbox.app [Not Loaded] Evernote Helper (Evernote - installed 2017-05-01) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (Evernote - installed 2017-05-01) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] Garmin Express Service (Garmin International - installed 2020-04-15) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2020-04-15) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2020-04-15) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Running] goproapp.devicedetection (? - installed 2019-08-05) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Not Loaded] Messenger Login Helper (App Store - installed 2020-12-24) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-08-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-08-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2019-04-09) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-11-05) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-11-05) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Loaded] fuspredownloader (? - installed 2015-07-31) Application ~/Library/Application Support/.FUS/fuspredownloader.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-20) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-20) ZoomUsPlugIn: 5.0.1 (23508.0430) (Zoom Video Communications, Inc. - installed 2020-05-02) SharePointBrowserPlugin: 14.7.2 (? - installed 2017-03-15) ViewRightWebPlayer: 3.6.0.0 (? - installed 2014-06-10) GarminGpsControl: 4.2.0.0 (? - installed 2014-04-01) Silverlight: 5.1.50901.0 (? - installed 2017-03-20) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2014-07-21) Backup: Time Machine information not available without Full Drive Access. One local snapshot Oldest local snapshot: 2021-08-23 17:49:05 Last local snapshot: 2021-08-23 17:49:05 Performance: System Load: 1.96 (1 min ago) 1.75 (5 min ago) 1.88 (15 min ago) Nominal I/O speed: 0.34 MB/s File system: 53.75 seconds Write speed: 72 MB/s Read speed: 390 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 24 % Idle: 68 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 66.04 % (Apple) trustd (2) 35.46 % (Apple) WindowServer 9.00 % (Apple) EtreCheckPro 7.74 % (Etresoft, Inc.) kernel_task 6.17 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (25) 537 MB (Google, Inc.) system_profiler (2) 473 MB (Apple) EtreCheckPro 179 MB (Etresoft, Inc.) kernel_task 140 MB (Apple) mdworker_shared (11) 130 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 293 KB / 121 KB (Apple) syncdefaultsd 18 KB / 196 KB (Apple) Dropbox 82 KB / 88 KB (Dropbox, Inc.) apsd 14 KB / 63 KB (Apple) rapportd 14 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) Dropbox Web Helper (3) 2 (Dropbox, Inc.) Google Chrome Helper (Renderer) (25) 0 (Google, Inc.) Google Chrome Helper (3) 0 (Google, Inc.) Google Chrome 0 (Google, Inc.) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 47 MB Used RAM: 3.34 GB Cached files: 626 MB Available RAM: 673 MB Swap Used: 156 MB Software Installs (past 60 days): Install Date Name (Version) 2021-06-26 Mirror for Chromecast (1.0.7) 2021-07-20 Adobe Acrobat Reader DC (21.005.20058) (21.005.20058) 2021-08-15 Microsoft AutoUpdate (4.38.21080801) 2021-08-15 Microsoft Excel (16.52.21080801) 2021-08-15 Microsoft Word (16.52.21080801) 2021-08-23 macOS Big Sur (11.5.2) 2021-08-23 EFICheck AllowListAll (109) 2021-08-24 MRTConfigData (1.82) 2021-08-24 XProtectPlistConfigData (2150) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): 2021-08-23 18:08:51 searchpartyuseragent High CPU Use (2 times) Executable: /usr/libexec/searchpartyuseragent 2021-08-22 10:39:32 iMovie.app Hang (2 times) Executable: /Applications/iMovie.app 2021-08-22 10:20:24 securityd Crash (2 times) Executable: /usr/sbin/securityd Details: dyld3 mode terminating with uncaught exception of type Security::UnixError: UNIX error exception: 16 abort() called End of report