EtreCheckPro version: 6.8.9 (68074)
Report generated: 2025-04-22 23:17:45
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:36

Performance: Excellent

Problem: Computer is restarting
Description:
Unexpected Crashes and Mac restart

Major Issues:
    Anything that appears on this list needs immediate attention.

    Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

    Time Machine auto backup disabled - Time Machine auto backups are disabled.
    Heavy RAM usage - Apps are using a large amount of RAM.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.

Hardware Information:
    MacBook Pro (14-inch, 2024)
        Status: Supported
    MacBook Pro Model: Mac16,1
    Apple M4 (m4) CPU: 10-core
    16 GB RAM - Not upgradeable
    Battery: Health = Normal - Cycle count = 13

Video Information:
    Apple M4
        Color LCD 3024 x 1964

Drives:
    disk0 - APPLE SSD AP1024Z 1.00 TB (Solid State - TRIM: Yes)
    Internal Apple Fabric NVM Express
    S.M.A.R.T. Details: 0% used, 2.46 TB written, 100% health, 7 unsafe shutdowns
        disk0s1 [APFS Container] 524 MB
            disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
                disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)
                disk1s2 - xART (APFS) (6 MB used)
                disk1s3 - Hardware (APFS) (4 MB used)
                disk1s4 - Recovery (APFS) [Recovery] (20 KB used)
        disk0s2 [APFS Container] 994.66 GB
            disk3 [APFS Virtual drive] 994.66 GB (Shared by 7 volumes)
                disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (46.38 GB used)
                disk3s2 - Update (APFS) (42 MB used)
                disk3s3 (APFS) [APFS Container] (11.24 GB used)
                    disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (11.24 GB used)
                disk3s4 - Preboot (APFS) [APFS Preboot] (7.18 GB used)
                disk3s5 - Recovery (APFS) [Recovery] (1.05 GB used)
                disk3s6 - VM (APFS) [APFS VM] (20 KB used)
                disk3s7 - H***M (APFS) (753.29 GB used)
        disk0s3 [APFS Container] 5.37 GB
            disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
                disk2s1 - Recovery (APFS) [Recovery] (2.09 GB used)
                disk2s2 - Update (APFS) (3 MB used)

Mounted Volumes:
    disk1s1 - iSCPreboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/iSCPreboot
        Used: 6 MB
        Shared values
            Size: 524 MB
            Free: 503 MB

    disk1s2 - xART
        Filesystem: APFS
        Mount point: /System/Volumes/xarts
        Used: 6 MB
        Shared values
            Size: 524 MB
            Free: 503 MB

    disk1s3 - Hardware
        Filesystem: APFS
        Mount point: /System/Volumes/Hardware
        Used: 4 MB
        Shared values
            Size: 524 MB
            Free: 503 MB

    disk3s1 - Macintosh HD - Data [APFS Virtual drive]
        Filesystem: APFS
        Mount point: /System/Volumes/Data
        Encrypted
        Used: 46.38 GB
        Shared values
            Size: 994.66 GB
            Free: 175.28 GB
            Available: 187.99 GB

    disk3s2 - Update
        Filesystem: APFS
        Mount point: /System/Volumes/Update
        Used: 42 MB
        Shared values
            Size: 994.66 GB
            Free: 175.28 GB

    disk3s3s1 - Macintosh HD [APFS Snapshot]
        Filesystem: APFS
        Mount point: /
        Read-only: Yes
        Used: 11.24 GB
        Shared values
            Size: 994.66 GB
            Free: 175.28 GB
            Available: 187.99 GB

    disk3s4 - Preboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/Preboot
        Used: 7.18 GB
        Shared values
            Size: 994.66 GB
            Free: 175.28 GB

    disk3s6 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /System/Volumes/VM
        Used: 20 KB
        Shared values
            Size: 994.66 GB
            Free: 175.28 GB

    disk3s7 - H***M
        Filesystem: APFS
        Mount point: /Volumes/H***M
        Encrypted
        Used: 753.29 GB
        Shared values
            Size: 994.66 GB
            Free: 175.28 GB
            Available: 187.99 GB

USB:
    USB 3.1 bus
        <Empty>

    USB 3.1 bus
        <Empty>

    USB 3.1 bus
        <Empty>

Network:
    Interface en4: Ethernet Adapter (en4)
    Interface en5: Ethernet Adapter (en5)
    Interface en6: Ethernet Adapter (en6)
    Interface bridge0: Thunderbolt Bridge
    Interface en0: Wi-Fi
        802.11 a/b/g/n/ac/ax

System Software:
    macOS Sequoia 15.4.1 (24E263)
    Installed 2025-04-17
    Time since boot: About 2 hours

Notifications:

    EtreCheckPro.app
        2 notifications

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled
    Secure Boot: Sécurité maximale

    Antivirus software: Apple

Unsigned Files:
    Launchd: /Library/LaunchAgents/com.privax.osx.provpn.userinit.plist
        Executable: /Library/Application Support/HmaProVpn/hub/userinit.sh
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.privax.osx.provpn.uninstall.plist
        Executable: /Library/Application Support/HmaProVpn/hub/autouninstall.sh
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.privax.osx.provpn.init.plist
        Executable: /Library/Application Support/HmaProVpn/hub/init.sh
        Details: Exact match found in the legitimate list - probably OK

    Launchd: ~/Library/LaunchAgents/com.privax.osx.provpn.home.userinit.plist
        Executable: ~/Library/Application Support/HmaProVpn/hub/userinit.sh
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.privax.osx.provpn.update.plist
        Executable: /Library/Application Support/HmaProVpn/components/update/update.sh
        Details: Exact match found in the legitimate list - probably OK

System Launch Daemons:
    [Not Loaded] 41 Apple tasks
    [Loaded] 207 Apple tasks
    [Running] 167 Apple tasks
    [Other] 2 Apple tasks

System Launch Agents:
    [Not Loaded] 21 Apple tasks
    [Loaded] 234 Apple tasks
    [Running] 193 Apple tasks

Launch Daemons:
    [Not Loaded] com.macpaw.CleanMyMac5.Agent.plist (MacPaw Way Ltd - installed 2025-03-27)
        Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac5.Agent

    [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-24)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
        Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

    [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-24)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

    [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2025-03-24)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

    [Not Loaded] com.privax.osx.provpn.init.plist (Not signed - installed 2025-03-26)
        Executable: /Library/Application Support/HmaProVpn/hub/init.sh

    [Not Loaded] com.privax.osx.provpn.uninstall.plist (Not signed - installed 2025-03-26)
        Executable: /Library/Application Support/HmaProVpn/hub/autouninstall.sh

    [Not Loaded] com.privax.osx.provpn.update.plist (Not signed - installed 2025-03-26)
        Executable: /Library/Application Support/HmaProVpn/components/update/update.sh

    [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-04-01)
        Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
    [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-19)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
        Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

    [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-24)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

    [Not Loaded] com.privax.osx.provpn.update-agent.plist (Privax LTD - installed 2025-03-26)
        Executable: /Library/Application Support/HmaProVpn/components/update/com.privax.osx.provpn.update-agent

    [Not Loaded] com.privax.osx.provpn.userinit.plist (Not signed - installed 2025-03-26)
        Executable: /Library/Application Support/HmaProVpn/hub/userinit.sh

    [Not Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-04-01)
        Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check

    [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-04-01)
        Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update

User Launch Agents:
    [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-04-20)
        Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2

    [Loaded] com.macpaw.CleanMyMac5.Updater.plist (MacPaw Way Ltd - installed 2025-03-26)
        Executable: ~/Library/Application Support/CleanMyMac_5/CleanMyMac_5_Updater.app/Contents/MacOS/CleanMyMac_5_Updater

    [Not Loaded] com.privax.osx.provpn.home.userinit.plist (Not signed - installed 2025-03-26)
        Executable: ~/Library/Application Support/HmaProVpn/hub/userinit.sh

User Login Items:
    [Not Loaded] CleanMyMac_5_HealthMonitor (MacPaw Way Ltd - installed 2025-04-16)
        Modern Login Item
        /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_HealthMonitor.app

    [Not Loaded] CleanMyMac_5_Menu (MacPaw Way Ltd - installed 2025-04-16)
        Modern Login Item
        /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_Menu.app

    [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-04-12)
        Modern Login Item
        /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app

    [Not Loaded] WeatherMenu (Apple - installed 2025-04-12)
        Modern Login Item
        /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app

Applications:
    781 Apple apps
    40 3rd party apps
    7 x86-only apps
    No unsigned apps

App Extensions:
    Widgets:
        [Loaded] WordWidgetKit - /Applications/Microsoft Word.app
        [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app

    QuickLook Previews:
        [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
            com.etresoft.etrecheck4 *.etrecheck

Backup:
    Destinations:
        E*********D [Local] (Last used)
            Total size: 2.00 TB
            Total number of backups: 2
            Oldest backup: 2025-03-24 16:18:50
            Last backup: 2025-04-17 12:45:35
    One local snapshot
    Oldest local snapshot: 2025-04-17 12:42:29
    Last local snapshot: 2025-04-17 12:42:29

Performance:
    System Load: 3.09 (1 min ago) 2.69 (5 min ago) 2.21 (15 min ago)
    Nominal I/O usage: 0.00 MB/s
    File system: 11.36 seconds
    Write speed: 3505 MB/s
    Read speed: 2251 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 2 %
    User: 2 %
    Idle: 96 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    EtreCheckPro 13.92 % (Etresoft, Inc.)
    WindowServer 7.92 % (Apple)
    Google Chrome Helper (Renderer) (31) 3.48 % (Google LLC)
    kernel_task 3.22 % (Apple)
    Google Chrome 0.62 % (Google LLC)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    Google Chrome Helper (Renderer) (31) 4.96 GB (Google LLC)
    EtreCheckPro 1.49 GB (Etresoft, Inc.)
    Google Chrome 395 MB (Google LLC)
    IBO PLAYER 311 MB (App Store)
    Google Chrome Helper (5) 303 MB (Google LLC)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 291 KB / 223 KB (Apple)
    apsd 13 KB / 104 KB (Apple)
    rapportd 16 KB / 6 KB (Apple)
    parsecd 9 KB / 1 KB (Apple)
    netbiosd 3 KB / 2 KB (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    WindowServer 5 (Apple)
    ContinuityCaptureAgent 1 (Apple)
    Google Chrome Helper (Renderer) (31) 1 (Google LLC)
    Google Chrome 0 (Google LLC)
    bluetoothd 0 (Apple)

Virtual Memory Information:
    Physical RAM: 16 GB

    Free RAM: 177 MB
    Used RAM: 12.15 GB
    Cached files: 3.68 GB

    Available RAM: 3.85 GB
    Swap Used: 0 B

Software Installs (past 60 days):
    Install Date Name (Version)
    2025-03-24 macOS 15.3.2 (15.3.2) - Software update
    2025-03-24 Pages (14.3) - App Store
    2025-03-24 XProtectPlistConfigData (5290) - Software update
    2025-03-24 MRTConfigData (1.93) - Software update
    2025-03-24 Gatekeeper Compatibility Data (1.0) - Software update
    2025-03-24 XProtectPayloads (151) - Software update
    2025-03-24 Microsoft 365 and Office for Mac (16.96.25041326) - Installer
    2025-03-24 Microsoft AutoUpdate (4.78.25031830) - Installer
    2025-03-24 Microsoft Excel (16.96.25041326) - Installer
    2025-03-24 Microsoft Teams (25044.2406.3471.4570) - Installer
    2025-03-24 Microsoft Word (16.96.25041326) - Installer
    2025-03-25 IBO PLAYER (2.5) - App Store
    2025-03-25 RosettaUpdateAuto (1.0.0.0.1.1744447383) - CoreServicesUIAgent
    2025-03-26 XProtectCloudKitUpdate (5291) - XProtectUpdateService
    2025-03-26 XProtectPlistConfigData (5291) - Software update
    2025-03-26 HMA VPN (5.4.0) - Installer
    2025-03-27 PDFgear (2.12) - App Store
    2025-03-27 Xnip (2.2.6) - App Store
    2025-04-01 Microsoft Excel (16.96.25041326) - Installer
    2025-04-01 Microsoft Word (16.96.25041326) - Installer
    2025-04-01 XProtectPlistConfigData (5292) - Software update
    2025-04-01 macOS 15.4 (15.4) - Software update
    2025-04-01 RosettaUpdateAuto (1.0.0.0.1.1744447383) - Install on demand
    2025-04-01 Zoom Workplace (6.4.3.52139) - Installer
    2025-04-03 Microsoft Excel (16.96.25041326) - Installer
    2025-04-03 Microsoft Word (16.96.25041326) - Installer
    2025-04-04 Pages (14.4) - App Store
    2025-04-09 XProtectCloudKitUpdate (5293) - XProtectUpdateService
    2025-04-09 XProtectPlistConfigData (5293) - Software update
    2025-04-15 Microsoft Excel (16.96.25041326) - Installer
    2025-04-15 Microsoft Word (16.96.25041326) - Installer
    2025-04-17 XProtectCloudKitUpdate (5295) - XProtectUpdateService
    2025-04-17 XProtectPlistConfigData (5295) - Software update
    2025-04-17 macOS 15.4.1 (15.4.1) - Software update
    2025-04-17 RosettaUpdateAuto (1.0.0.0.1.1744447383) - Install on demand
    2025-04-21 vdhcoapp-mac-arm64-installer - Installer
    2025-04-22 XProtectPlistConfigData (5296) - Software update

Diagnostics Information (past 60 days):
    2025-04-22 09:58:05 Kernel Panic
        Details:


End of report