EtreCheckPro version: 6.5.3 (6F011) Report generated: 2021-10-31 19:14:49 Download EtreCheckPro from https://etrecheck.com Runtime: 3:27 Performance: Good Problem: Other problem Description: Bis Sur Update 11.6.1 fails to install on iMac Late 2015 with Big Sur 11.5.1 installed Major Issues: Anything that appears on this list needs immediate attention. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M395X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 511.22 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 284 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 114 MB used) disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 511.22 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 284 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 114 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 3.12 TB (Shared - 511.22 GB used, 2.59 TB available, 2.58 TB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 3.12 TB (Shared - 284 MB used, 2.58 TB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 3.12 TB (Shared - 1 MB used, 2.58 TB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 3.12 TB (Shared - 15.33 GB used, 2.59 TB available, 2.58 TB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 3.12 TB (Shared - 114 MB used, 2.58 TB free) APFS Mount point: /System/Volumes/Update Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 798 MB available Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Big Sur 11.5.1 (20G80) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Notifications: Safari.app 11 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: CleanMyMac and Malwarebytes Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.acronis.aakore.plist Executable: /Library/Application Support/Acronis/Agent/aakore run Details: Close match found in the legitimate list - probably OK Old Applications: 19 x86-only apps System Extensions: [Running] Kaspersky System Extension - version 1.0.0.122 (Kaspersky Lab UK Limited - 2021-09-01) Application: /Applications/Kaspersky Anti-Virus For Mac.app - version 1.0.0.122 (Kaspersky Lab UK Limited - 2021-10-25) Description: Kaspersky System Extension monitors real-time file activity, processes attempting to run and network activity to protect user from malicious web resources and network attacks Kernel Extensions: /Library/Extensions [Loaded] fileprotector.kext - com.acronis.fileprotector (3.0.0 - SDK 10.16) [Loaded] ngscan.kext - com.acronis.ngscan (1.0 - SDK 10.16) [Loaded] filterframework.kext - com.acronis.notifyframework (1.0 - SDK 10.16) [Loaded] systeminterceptors.kext - com.acronis.systeminterceptors (1.0 - SDK 10.16) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 189 Apple tasks [Running] 139 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 186 Apple tasks [Running] 132 Apple tasks Launch Daemons: [Running] com.ProtectStar.PrivilegedHelperTool.plist (ProtectStar Incorporated - installed 2019-04-19) [Running] com.acronis.aakore.plist (? 2aaca6ee - installed 2021-03-29) [Loaded] com.acronis.acep.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.active_protection.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.framework_support.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.helpertool.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.mms_mini.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.mobile_backup_server.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.mobile_backup_status_server.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.scheduler.plist (Acronis International GmbH - installed 2021-08-15) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-05-25) [Running] com.kaspersky.kav.kavd.plist (Kaspersky Lab UK Limited - installed 2021-09-01) [Running] com.kaspersky.sysextctrld.plist (Kaspersky Lab UK Limited - installed 2021-09-01) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-03-20) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-07) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-30) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-10-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-06-09) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2020-10-14) [Other] com.simplexsolutionsinc.vpnguardMac.vpnservice.plist (KeepSolid Inc. - installed 2018-10-22) Launch Agents: [Running] com.acronis.monitor.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.kaspersky.kav.agent.plist (Kaspersky Lab UK Limited - installed 2021-09-01) [Loaded] com.kaspersky.kav.app.plist (Kaspersky Lab UK Limited - installed 2021-09-01) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-30) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-10-12) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.logos.LogosIndexer.plist (Faithlife Corporation - installed 2021-10-14) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-08-05) User Login Items: [Not Loaded] Autoupdate (Acronis International GmbH - installed 2021-10-25) Modern Login Item /Applications/Acronis True Image.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Loaded] CameraGuardHelper (ProtectStar Incorporated - installed 2020-09-02) Modern Login Item /Applications/Camera Guard.app/Contents/Library/LoginItems/CameraGuardHelper.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-06-07) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2021-10-28) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-10-28) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] Launcher (App Store - installed 2021-10-28) Modern Login Item /Applications/VPN Unlimited.app/Contents/Library/LoginItems/Launcher.app Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-07-06) Safari Extensions: Ghostery Lite Content Blocker - Cosmetic Filters (App Store - installed 2021-10-25) Ghostery Lite Content Blocker - Network Filters (App Store - installed 2021-10-25) Ghostery Lite Content Blocker - Privacy Filters (App Store - installed 2021-10-25) Ghostery Lite Safari Extension (App Store - installed 2021-10-25) Google Analytics Opt-out Browser Add-on (Google, Inc. - installed 2021-06-07) Honey (App Store - installed 2021-04-20) Kaspersky Security (Kaspersky Lab UK Limited - installed 2021-10-25) Backup: Time Machine Not Configured! Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD - Data: Disk size: 3.12 TB - Disk used: 536.68 GB Destinations: S************************1 [Local] (Last used) Total size: 0 B Total number of backups: 0 8 local snapshots Oldest local snapshot: 2021-10-30 19:25:11 Last local snapshot: 2021-10-31 18:20:25 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.07 (1 min ago) 2.05 (5 min ago) 1.52 (15 min ago) Nominal I/O speed: 4.10 MB/s File system: 23.07 seconds Write speed: 168 MB/s Read speed: 1131 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.12 % (Etresoft, Inc.) mdworker_shared (19) 11.40 % (Apple) kernel_task 7.58 % (Apple) kavd 7.56 % (Kaspersky Lab UK Limited) com.kaspersky.kav.sysext 6.64 % (Kaspersky Lab UK Limited) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Notes 1.64 GB (Apple) EtreCheckPro 701 MB (Etresoft, Inc.) kavd 392 MB (Kaspersky Lab UK Limited) mds_stores 373 MB (Apple) mdworker_shared (20) 360 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.kaspersky.kav.sysext 298 KB / 382 KB (Kaspersky Lab UK Limited) syncdefaultsd 239 KB / 306 KB (Apple) Mail 421 KB / 25 KB (Apple) mDNSResponder 235 KB / 119 KB (Apple) kavd 69 KB / 61 KB (Kaspersky Lab UK Limited) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) kavd 28 (Kaspersky Lab UK Limited) com.kaspersky.kav.sysext 6 (Kaspersky Lab UK Limited) NewsToday2 5 (Apple) StocksWidget 2 (?) WindowServer 2 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 16.14 GB Used RAM: 8.07 GB Cached files: 7.79 GB Available RAM: 23.93 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-10-07 Keynote (11.2) 2021-10-07 Numbers (11.2) 2021-10-07 Pages (11.2) 2021-10-12 Microsoft Excel (16.54.21101001) 2021-10-12 Microsoft PowerPoint (16.54.21101001) 2021-10-12 Microsoft Word (16.54.21101001) 2021-10-12 Microsoft AutoUpdate (4.40.21101001) 2021-10-25 Device Support Update (1.0.0.0.1.1632960232) 2021-10-28 VPN Unlimited (8.6.3) Diagnostics Information (past 7-30 days): 2021-10-31 19:01:03 com.simplexsolutionsinc.vpnguardMac.vpnservice Crash (2 times) Executable: /Library/PrivilegedHelperTools/com.simplexsolutionsinc.vpnguardMac.vpnservice Details: dyld2 mode *** CFRelease() called with NULL *** 2021-10-30 20:22:20 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2021-10-25 20:03:53 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report