EtreCheck version: 5.6.4 (5222) Report generated: 2020-11-28 17:25:53 Download EtreCheck from https://etrecheck.com Runtime: 1:50 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Description: I've just installed Motion 5.5 on my new Mac Mini (2018) and as soon a s I hit 'Continue' at the "What's New in Motion" screen I get the spin ning beach ball. Motion goes no further than the "What's New" screen. Here's what I've done so far, with no success: rebooted uninstalled / rebooted / reinstalled Motion restarted Motion with Option+Command to reset preferences Cleared the NVRAM Boot in Safe Mode (Motion won't work in Safe Mode) Disconnected all none essential devices and repeated all previous step s Mac Mini (2018) 3.2Ghz 6-Core Intel Core i7 32Gb RAM Intel UHD Graphics 630 1536 MB Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: Mac mini (2018) Mac mini Model: Macmini8,1 3.2 GHz 6-Core Intel Core i7 (i7-8700B) CPU: 6-core 32 RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB HP V24i 1920 x 1080 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 7 volumes) disk1s1 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk1s1s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s1s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 131.98 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 287 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s6 - U****e (APFS) (Shared - 524 KB used) disk2 - WD My Passport 25E1 2.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 2.00 TB disk4 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk4s1 - W******e (APFS) (Shared - 749.35 GB used) disk3 - Generic STORAGE DEVICE 259.71 GB External USB 5 Gbit/s USB disk3s1 - T*******d (Journaled HFS+) 259.68 GB (4.14 GB used) Mounted Volumes: disk1s1s1 - Macintosh HD 499.96 GB (Shared - 14.94 GB used, 422.34 GB available, 350.87 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 131.98 GB used, 422.34 GB available, 350.87 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 287 MB used, 350.87 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 350.87 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - U****e 499.96 GB (Shared - 524 KB used, 350.87 GB free) APFS Mount point: /System/Volumes/U****e disk3s1 - T*******d 259.68 GB (4.14 GB used, 255.57 GB available, 255.54 GB free) Journaled HFS+ Mount point: /Volumes/T*******d Owners enabled: No disk4s1 - W******e 2.00 TB (Shared - 749.35 GB used, 1.25 TB free) APFS Mount point: /Volumes/W******e Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en7: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.0.1 (20B29) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Plugin: /Library/Internet Plug-Ins/WebVideoPlugin.plugin Kernel Extensions: /Library/Extensions Soundflower.kext (2.0b2 - SDK 10.10) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 198 Apple tasks [Running] 117 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 189 Apple tasks [Running] 135 Apple tasks Launch Agents: [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-28) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-10-28) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-10-28) [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-10-28) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-29) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-11) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-28) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-10-28) [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2020-10-31) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-10-28) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-29) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-10-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-16) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-11-12) [Not Loaded] org.virtualbox.startup.plist (? 0 - installed ) User Launch Agents: [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-11-14) User Login Items: [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-11-25) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-11-25) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] MindNode Helper (App Store - installed 2020-11-13) Modern Login Item /Applications/MindNode.app/Contents/Library/LoginItems/MindNode Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2020-11-25) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2020-10-29) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app Internet Plug-ins: WebVideoPlugin: 3.0.4.53 (? - installed 2020-11-01) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-28) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: Loom Background Music Device: 0.3.0 (Opentest, Inc. - installed 2020-10-29) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-11-17) ACE: 11.5.0 (Rogue Amoeba Software, LLC - installed 2020-11-19) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Privacy Dashboard (App Store - installed 2020-11-16) Privacy Protection (App Store - installed 2020-11-16) Backup: Time Machine Not Configured! Performance: System Load: 2.97 (1 min ago) 3.16 (5 min ago) 1.60 (15 min ago) Nominal I/O speed: 19.86 MB/s File system: 20.73 seconds Write speed: 1999 MB/s Read speed: 2415 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 3 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Motion 100.03 % (App Store) Other processes 6.71 % (?) EtreCheck 1.23 % (App Store) trustd 0.05 % (Apple) accountsd 0.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Motion 3.44 GB (App Store) CleanMyMac X HealthMonitor.app 919 MB (MacPaw Inc.) EtreCheck 607 MB (App Store) loginwindow 88 MB (Apple) CleanMyMac X Menu.app 78 MB (MacPaw Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 486 KB / 175 KB (?) OneDrive 14 KB / 5 KB (Microsoft Corporation) FinderSync.appex 7 KB / 1 KB (Microsoft Corporation) assistantd 6 KB / 2 KB (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 18.87 GB Used RAM: 8.44 GB Cached files: 4.69 GB Available RAM: 23.56 GB Swap Used: 60 MB Software Installs (past 30 days): Install Date Name (Version) 2020-10-30 IDrive 2020-10-31 FxFactory 2020-11-01 VideoServerPlugin-MAC 2020-11-01 QVR Client (2.2.1) 2020-11-03 DJI Assistant 2 2020-11-04 ApowerPDFEdit 2020-11-06 Sync Folders (4.1) 2020-11-06 Sync Folders Pro (4.1) 2020-11-06 Folder Sync (1.4.12) 2020-11-06 Duplicate File Finder (6.9) 2020-11-10 Microsoft Word 2020-11-10 Microsoft Excel 2020-11-10 Microsoft PowerPoint 2020-11-10 Microsoft Outlook 2020-11-10 macOS Catalina 10.15.7 Supplemental Update 2020-11-11 Microsoft AutoUpdate 2020-11-11 Mobile Device (1.0.0.0) 2020-11-12 MindNode (2020.6) 2020-11-12 Final Cut Pro (10.5.0) 2020-11-13 macOS Big Sur (11.0.1) 2020-11-13 macOS 11.0.1 (11.0.1) 2020-11-13 XProtectPlistConfigData (2135) 2020-11-13 MRTConfigData (1.72) 2020-11-13 Pro Video Formats (2.2.0) 2020-11-13 Voice Update - Arthur (1.14.4) 2020-11-13 Keynote (10.0) 2020-11-13 Numbers (10.0) 2020-11-13 Pages (10.0) 2020-11-15 Folder Sync 2 (2.14.0) 2020-11-16 Microsoft Teams (1.00.328778) 2020-11-16 DuckDuckGo Privacy Essentials (1.4.3) 2020-11-17 Zoom (5.4.58887.1115) 2020-11-17 Oracle VM VirtualBox (6.1.16) 2020-11-18 Podcast Studio (1.2.5) 2020-11-23 3D Pool Game (1.0.0) 2020-11-23 Pro Snooker & Pool 2020 (1.25) 2020-11-23 Silicio (3.1.0) 2020-11-26 Soundflower 2020-11-27 Motion (5.5.0) 2020-11-28 EtreCheck (5.6.4) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report