EtreCheckPro version: 6.8.5 (68049)
Report generated: 2024-06-20 12:15:36
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:01
Performance: Excellent

Problem: Apps are crashing
Description: 
Contacts. When creating a new contact the item crashes repeatedly. Has
 been dong this for the past few years. Currently running the latest s
ystem.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Heavy CPU usage - Some processes are using an unusually high amount of CPU.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Heavy RAM usage - Apps are using a large amount of RAM.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  Runaway user process - A user process is using a large percentage of your CPU.
  Limited permissions - More information may be available with Full Disk Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  MacBook Air (M1, 2020)
    Status: Supported
  MacBook Air Model: MacBookAir10,1
  2.40 GHz Apple M1 (m1) CPU: 8-core
  16 GB RAM - Not upgradeable
  Battery: Health = Normal - Cycle count = 63

Video Information:
  Apple M1
    LED Cinema Display 1920 x 1200
    Color LCD (built-in) 2880 x 1800

Drives:
  disk0 - APPLE SSD AP1024Q 1.00 TB (Solid State - TRIM: Yes) 
  Internal Apple Fabric NVM Express
    disk0s1 [APFS Container] 524 MB
      disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
        disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)
        disk1s2 - xART (APFS) (6 MB used)
        disk1s3 - Hardware (APFS) (3 MB used)
        disk1s4 - Recovery (APFS) [Recovery] (20 KB used)
    disk0s2 [APFS Container] 994.66 GB
      disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes)
        disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (349.00 GB used)
        disk3s2 - Update (APFS) (91 MB used)
        disk3s3 (APFS) [APFS Container] (10.26 GB used)
          disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (10.26 GB used)
        disk3s4 - Preboot (APFS) [APFS Preboot] (6.15 GB used)
        disk3s5 - Recovery (APFS) [Recovery] (937 MB used)
        disk3s6 - VM (APFS) [APFS VM] (36.51 GB used)
    disk0s3 [APFS Container] 5.37 GB
      disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
        disk2s1 - Recovery (APFS) [Recovery] (1.73 GB used)
        disk2s2 - Update (APFS) (3 MB used)

  disk4 - LaCie P9233 4.00 TB
  External USB Up to 5 Gb/s USB
    disk4s1 - EFI [EFI] 315 MB
    disk4s2 - D****************E (Journaled HFS+) 3.20 TB (2.03 TB used)
    disk4s3 - L*********E 799.84 GB (311 MB used)

Mounted Volumes:
  disk1s1 - iSCPreboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/iSCPreboot
    Used: 6 MB
    Shared values
      Size: 524 MB
      Free: 504 MB

  disk1s2 - xART
    Filesystem: APFS
    Mount point: /System/Volumes/xarts
    Used: 6 MB
    Shared values
      Size: 524 MB
      Free: 504 MB

  disk1s3 - Hardware
    Filesystem: APFS
    Mount point: /System/Volumes/Hardware
    Used: 3 MB
    Shared values
      Size: 524 MB
      Free: 504 MB

  disk3s1 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Encrypted
    Used: 349.00 GB
    Shared values
      Size: 994.66 GB
      Free: 592.57 GB
      Available: 734.84 GB

  disk3s2 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 91 MB
    Shared values
      Size: 994.66 GB
      Free: 592.57 GB
      Available: 734.84 GB

  disk3s3s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 10.26 GB
    Shared values
      Size: 994.66 GB
      Free: 592.57 GB
      Available: 734.84 GB

  disk3s4 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 6.15 GB
    Shared values
      Size: 994.66 GB
      Free: 592.57 GB
      Available: 734.84 GB

  disk3s5 - Recovery [Recovery]
    Filesystem: APFS
    Mount point: /Volumes/Recovery
    Used: 937 MB
    Shared values
      Size: 994.66 GB
      Free: 592.57 GB
      Available: 734.84 GB

  disk3s6 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 36.51 GB
    Shared values
      Size: 994.66 GB
      Free: 592.57 GB

  disk4s2 - D****************E
    Filesystem: Journaled HFS+
    Mount point: /Volumes/D****************E
    Used: 2.03 TB
    Size: 3.20 TB
    Free: 1.17 TB

  disk4s3 - L*********E
        Mount point: /Volumes/L*********E
    Used: 311 MB
    Size: 799.84 GB
    Free: 799.34 GB

USB:
  USB 3.1 bus
    <Empty>

  USB 3.1 bus
    GenesysLogic - USB3.1 Hub
      VIA Labs, Inc. - 4-Port USB 3.0 Hub
        LaCie - Porsche Desktop for Mac
    GenesysLogic - USB2.1 Hub
      USB2.0 Hub
        hub_device
          hub_device
            Apple Inc. - Apple LED Cinema Display
            Apple Inc. - Display iSight
            Apple Inc. - Display Audio
      USB C - USB C Video Adaptor

Network:
  Interface en3: Ethernet Adapter (en3)
  Interface en4: Ethernet Adapter (en4)
  Interface en5: AX88x72A
  Interface bridge0: Thunderbolt Bridge
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac/ax

  Printer sharing: Enabled
  Screen sharing: Enabled

System Software:
  macOS Sonoma 14.5 (23F79) 
  Time since boot: About 24 days

Configuration Files:
  /etc/hosts - Count: 57

Notifications:
  Creative Cloud.app
    7 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled
  Secure Boot: Reduced Security

  Antivirus software: Apple

  Printer sharing: Enabled
  Screen sharing: Enabled

Unsigned Files:
  Apps: 8

Kernel Extensions:
  /Library/Extensions
    [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.11.839 - SDK 10.10)

System Launch Daemons:
  [Not Loaded]  41 Apple tasks
  [Loaded]  219 Apple tasks
  [Running]  143 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  19 Apple tasks
  [Loaded]  247 Apple tasks
  [Running]  159 Apple tasks

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-21)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-21)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

  [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-03-21)
    Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2

  [Running] com.druide.Connectix.OutilsAvecPrivileges.plist (Druide informatique inc. - installed 2024-05-28)
    Executable: /Library/PrivilegedHelperTools/com.druide.Connectix.OutilsAvecPrivileges

  [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-06-16)
    Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system

  [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06)
    <Empty>

  [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2024-06-14)
    Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater

  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-06-01)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-06-01)
    Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-06-17)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-17)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Loaded] com.paragon-software.ntfs.loader.plist (Paragon Software GmbH - installed 2023-09-21)
    Command: /sbin/kextload /Library/Extensions/ufsd_NTFS.kext

  [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2023-09-26)
    Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfsd

  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-03-19)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-21)
    Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper

  [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2024-03-21)
    Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

  [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-03-21)
    Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot

  [Loaded] com.druide.AgentConnectix.plist (Druide informatique inc. - installed 2024-05-28)
    Executable: /Applications/Antidote/Connectix 11.app/Contents/Library/LoginItems/AgentAntidoteConnect.app/Contents/MacOS/AgentAntidoteConnect

  [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06)
    <Empty>

  [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06)
    <Empty>

  [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2024-06-14)
    Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd

  [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-06-01)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

  [Not Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-05-24)
    Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter

  [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-06-17)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

  [Not Loaded] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2023-09-21)
    Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfs.notification-agent.app/Contents/MacOS/NotificationAgent

User Launch Agents:
  [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-06-16)
    Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2

  [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06)
    <Empty>

  [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06)
    <Empty>

  [Not Loaded] com.linotype.FontFolderProtector.plist (Not signed - installed 2023-08-28)
    Executable: /Applications/FontExplorer X Pro.app/Contents/Helpers/FontFolderProtector

User Login Items:
  [Running] AgentAntidote (Druide informatique inc. - installed 2024-03-08)
    Modern Login Item
    /Applications/Antidote/Antidote 11.app/Contents/Library/LoginItems/AgentAntidote.app

  [Running] AgentAntidoteConnect (Druide informatique inc. - installed 2024-05-28)
    Modern Login Item
    /Applications/Antidote/Connectix 11.app/Contents/Library/LoginItems/AgentAntidoteConnect.app

  [Loaded] DeepLLauncher (DeepL GmbH - installed 2024-04-25)
    Modern Login Item
    /Applications/DeepL.app/Contents/Library/LoginItems/DeepLLauncher.app

  [Running] Google Drive (Google LLC - installed 2024-06-10)
    Application
    /Applications/Google Drive.app

  [Running] MessengerHelper (App Store - installed 2024-04-13)
    Modern Login Item
    /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app

  [Loaded] MessengerLoginHelper (App Store - installed 2024-04-13)
    Modern Login Item
    /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app

  [Not Loaded] Microsoft Teams Launcher (Microsoft Corporation - installed 2024-05-24)
    Modern Login Item
    /Applications/Microsoft Teams (work or school).app/Contents/Library/LoginItems/Microsoft Teams Launcher.app

  [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2023-09-26)
    Modern Login Item
    /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-06-01)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-06-01)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Loaded] StartUpHelper (Spotify - installed 2024-05-24)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

Applications:
  607 apps
  34 x86-only apps
  8 unsigned apps

App Extensions:
  Safari extensions:
    Antidote - Safari - /Applications/Antidote pour Safari.app

  Plugins:
    Intents - /Applications/WhatsApp.app
    Antidote - Anti-Oops! - /Applications/Antidote/Connectix 11.app

  Notification providers:
    ServiceExtension - /Applications/WhatsApp.app

  File providers:
    Dropbox - /Applications/Dropbox.app
    Google Drive - /Applications/Google Drive.app
    OneDrive File Provider - /Applications/OneDrive.app

  Share services:
    Dropbox Transfer - /Applications/Dropbox.app

  Finder sync extensions:
    DeepL Finder Integration - /Applications/DeepL.app
    Dropbox Finder Extension - /Applications/Dropbox.app
    OneDrive Finder Integration - /Applications/OneDrive.app
    Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app
    FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app

  QuickLook Previews:
    EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
      com.etresoft.etrecheck4 *.etrecheck
    InDesign QuickLook Extension - /Applications/Adobe InDesign 2024/Adobe InDesign 2024.app
      com.adobe.indesign-document *.indd
      com.adobe.indesign-template *.indt

Internet Plug-ins:
  AdobePDFViewer: 20.005.30574 (Adobe Inc. - installed 2024-02-01)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Inc. - installed 2024-02-01)

User Internet Plug-ins:
  CitrixOnlineWebDeploymentPlugin: 1.0.105 (? - installed 2023-09-11)

Audio Plug-ins:
  MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07)

User Audio Plug-ins:
  A52Codec: 1.8.0 (? - installed 2023-09-11)

3rd Party Preference panels:
  ParagonNTFS (Paragon Software GmbH - installed 2023-09-21)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    D****************E [Local] (Last used)
  2 local snapshots
  Oldest local snapshot: 2024-06-17 22:42:28
  Last local snapshot: 2024-06-19 09:25:22

Performance:
  System Load: 9.77 (1 min ago) 8.21 (5 min ago) 7.28 (15 min ago)
  Nominal I/O usage: 2.33 MB/s
  File system: 8.77 seconds
  Write speed: 2972 MB/s
  Read speed: 2190 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 5 %
  User: 58 %
  Idle: 37 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Notes 198.16 % (Apple)
  DeepL 95.02 % (DeepL GmbH)
  WindowServer 45.96 % (Apple)
  EtreCheckPro 18.64 % (Etresoft, Inc.)
  AdobeAcrobat (3) 9.24 % (Adobe Inc.)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (62) 4.40 GB (Google LLC)
  kernel_task 4.04 GB (Apple)
  DeepL 885 MB (DeepL GmbH)
  Google Chrome 381 MB (Google LLC)
  com.apple.WebKit.WebContent (57) 329 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 275 MB / 139 MB (Apple)
  Mail 36 MB / 11 MB (Apple)
  Spotify 4 MB / 112 KB (Spotify)
  Messenger 443 KB / 728 KB (App Store)
  netbiosd 329 KB / 99 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Notes 95 (Apple)
  DeepL 40 (DeepL GmbH)
  WindowServer 8 (Apple)
  AdobeAcrobat (3) 5 (Adobe Inc.)
  AppleSpell 2 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 57 MB
  Used RAM: 14.02 GB
  Cached files: 1.92 GB

  Available RAM: 1.98 GB
  Swap Used: 32.93 GB

Software Installs (past 60 days):
  Install Date Name (Version)
  2024-05-21 macOS 14.5 (14.5)
  2024-05-21 RosettaUpdateAuto (1.0.0.0.1.1715076803)
  2024-05-24 Microsoft Teams (24102.2214.2869.7475)
  2024-05-28 Connector update for Antidote 11 (11.6.7347)
  2024-06-01 Microsoft OneDrive (24.101.519)
  2024-06-10 Google Drive (92.0.0.0)
  2024-06-10 Microsoft Excel (16.86.24060916)
  2024-06-10 Microsoft PowerPoint (16.86.24060916)
  2024-06-17 Microsoft AutoUpdate (4.72.24060916)
  2024-06-17 Microsoft Word (16.86.24060916)
  2024-06-18 XProtectPlistConfigData (5268)
  2024-06-18 XProtectPayloads (137)

Clean up:
  ~/Library/LaunchAgents/com.linotype.FontFolderProtector.plist
    /Applications/FontExplorer X Pro.app/Contents/Helpers/FontFolderProtector
    Executable not found

Diagnostics Information (past 60 days):
  2024-06-20 08:20:37 spotlightknowledged High CPU Use (17 times)
    First occurrence: 2024-06-18 05:26:34
    Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged

  2024-06-20 03:17:56 knowledgeconstructiond High CPU Use (9 times)
    First occurrence: 2024-06-15 13:06:24
    Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond

  2024-06-18 20:39:17 com.apple.quicklook.ThumbnailsAgent High CPU Use (3 times)
    First occurrence: 2024-06-18 20:42:07
    Executable: /System/Library/Frameworks/QuickLookThumbnailing.framework/Support/com.apple.quicklook.ThumbnailsAgent


End of report