EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-08-06 23:38:13 Download EtreCheckPro from https://etrecheck.com Runtime: 7:20 Performance: Below Average Problem: Computer is too slow Description: Every program starts after a lot of time and sometimes when many of th em are in background the computer â freezeâ . Thanks to Activity Monitor I can suppose that the problem is about the RAM (in fact when the Mac doesnâ t work you can see how all the memory is almost full Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - M*****************i (APFS) [APFS Virtual drive] (Shared - 103.27 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 (APFS) [APFS Container] (Shared - 23.96 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 23.96 GB used) disk1s6 - Update (APFS) (Shared - 114 MB used) Mounted Volumes: disk1s1 - M*****************i [APFS Virtual drive] 1000.00 GB (Shared - 103.27 GB used, 870.54 GB available, 867.24 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 295 MB used, 867.24 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 867.24 GB free) APFS Mount point: /System/Volumes/VM disk1s5 [APFS Container] 1000.00 GB (Shared - 23.96 GB used, 867.24 GB free) APFS Mount point: /System/Volumes/Update/mnt1 Partitions: disk1s5s1 disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 23.96 GB used, 870.54 GB available, 867.24 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 114 MB used, 867.24 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 179 MB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 Old Applications: 40 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 187 Apple tasks [Running] 135 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 180 Apple tasks [Running] 133 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-07-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-07-24) Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-24) User Launch Agents: [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-08-05) User Login Items: [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-07-13) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Backup: Time Machine Not Configured! Performance: System Load: 1.44 (1 min ago) 1.31 (5 min ago) 1.25 (15 min ago) Nominal I/O speed: 1.10 MB/s File system: 35.40 seconds Write speed: 72 MB/s Read speed: 48 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 3.60 % (Apple) mdworker_shared 2.80 % (Apple) EtreCheckPro 2.46 % (Etresoft, Inc.) com.apple.WebKit.WebContent (9) 1.10 % (Apple) kernel_task 0.80 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 919 MB (Apple) EtreCheckPro 212 MB (Etresoft, Inc.) Safari 143 MB (Apple) AppleSpell 114 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (2) 94 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) cloudd 99 KB / 40 KB (Apple) mDNSResponder 50 KB / 40 KB (Apple) com.apple.WebKit.Networking 11 KB / 12 KB (Apple) apsd 4 KB / 6 KB (Apple) netbiosd 2 KB / 1 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) Safari 1 (Apple) com.apple.WebKit.WebContent (9) 0 (Apple) sharingd 0 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 44 MB Used RAM: 3.89 GB Cached files: 4.07 GB Available RAM: 4.11 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-06-27 Voice Update - Alice (7.0.2) 2021-06-27 Pages (11.1) 2021-06-27 Numbers (11.1) 2021-06-27 Keynote (11.1) 2021-06-29 MRTConfigData (1.81) 2021-06-29 XProtectPlistConfigData (2149) 2021-07-13 Scala 40 (7.8.3) 2021-07-13 WhatsApp (2.2126.11) 2021-07-24 Google Earth (1.3.14.131) Diagnostics Information (past 7-30 days): 2021-08-06 23:00:38 Kernel Panic Details: panic(cpu 2 caller 0xffffff8008964a25): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds 2021-08-04 06:35:09 logd High CPU Use Executable: /usr/libexec/logd End of report