EtreCheckPro version: 6.5.5 (6F023) Report generated: 2021-11-19 10:09:49 Download EtreCheckPro from https://etrecheck.com Runtime: 3:18 Performance: Good Problem: Beachballing Description: After years of fine performance, computer stalls and hangs up, and cra shes often during sleep attempts. Once started the beach ball appears and the computer will take seconds or minutes to recognize any inputs , then it will hang again. I usually have to force power off. HW che ck is fine; memory and processes seem OK from the utilities. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3.4 GHz Intel Core i5 (i5-7500) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 2400 BANK 1/DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 560 - VRAM: 4096 MB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [Fusion Drive] 27.55 GB disk2 - Macintosh HD (Journaled HFS+) 1.03 TB (549.03 GB used) disk0s3 - Boot OS X 134 MB disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [Fusion Drive] 999.35 GB disk2 - Macintosh HD (Journaled HFS+) 1.03 TB (549.03 GB used) disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk3 - LaCie Rugged FW USB3 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - P******s (Journaled HFS+) 999.86 GB (443.84 GB used) Mounted Volumes: disk2 - Macintosh HD 1.03 TB (549.03 GB used, 494.39 GB available, 476.68 GB free) Journaled HFS+ Mount point: / disk3s2 - P******s 999.86 GB (443.84 GB used, 556.25 GB available, 556.02 GB free) Journaled HFS+ Mount point: /Volumes/P******s Network: Interface en0: Ethernet Interface en7: iPod Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 8.84 GB available System Software: macOS High Sierra 10.13.6 (17G14042) Time since boot: About 11 hours Notifications: Firefox.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Plugin: /Library/Internet Plug-Ins/Default Browser.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Apps: 1 Old Applications: 5 32-bit apps Kernel Extensions: /Applications/ExpressVPN.app [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (ExprsVPN LLC, 1.0.2 - SDK 10.14) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (EPSON, 2.2.7) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 180 Apple tasks [Running] 117 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 160 Apple tasks [Running] 119 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-11-16) [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2021-03-29) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-30) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-30) User Login Items: [Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2021-03-29) Application /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Running] Google Chrome (Google, Inc. - installed 2017-11-14) Application /Applications/Google Chrome.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2021-11-01) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Running] iTunesHelper (Apple - installed 2021-04-27) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2021-11-19) Modern Login Item ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app Internet Plug-ins: Default Browser: (? - installed 2019-09-20) User Internet Plug-ins: WebEx64: 1.1.0 (? - installed 2018-04-18) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-09-27) iSightAudio: 7.7.3 (Apple - installed 2020-09-27) AirPlay: 2.0 (Apple - installed 2020-09-27) AppleAVBAudio: 683.1 (Apple - installed 2020-09-27) BridgeAudioSP: 4.69.2 (Apple - installed 2020-11-16) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-09-27) CoreMediaIO Plug-ins: AppleCamera: 400.6.01 (Apple - installed 2017-11-14) iOSScreenCapture: 814.0 (Apple - installed 2017-11-14) Backup: Time Machine Not Configured! Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.03 TB - Disk used: 549.30 GB Destinations: P******s [Local] (Last used) Total size: 0 B Total number of backups: 0 Performance: System Load: 1.86 (1 min ago) 1.91 (5 min ago) 1.87 (15 min ago) Nominal I/O speed: 8.00 MB/s File system: 16.17 seconds Write speed: 191 MB/s Read speed: 262 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 10 % Idle: 82 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 38.70 % (Apple) trustd (4) 22.96 % (Apple) Google Chrome Helper (Renderer) (22) 21.82 % (Google, Inc.) Finder 12.58 % (Apple) EtreCheckPro 7.62 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (22) 1.73 GB (Google, Inc.) kernel_task 1.08 GB (Apple) EtreCheckPro 467 MB (Etresoft, Inc.) plugin-container (7) 401 MB (Mozilla Corporation) system_profiler (2) 333 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 1 MB / 163 KB (Apple) Mail 597 KB / 48 KB (Apple) firefox 380 KB / 59 KB (Mozilla Corporation) ProtonVPN 81 KB / 36 KB (ProtonVPN AG) rapportd 31 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Finder 6 (Apple) Google Chrome Helper (Renderer) (22) 5 (Google, Inc.) mdworker (13) 3 (Apple) WindowServer 3 (Apple) mds 3 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 130 MB Used RAM: 6.38 GB Cached files: 1.49 GB Available RAM: 1.62 GB Swap Used: 269 MB Software Installs (past 60 days): Install Date Name (Version) 2021-09-25 XProtectPlistConfigData (2151) 2021-10-18 Mobile Device (1.0.0.0) 2021-11-10 MRTConfigData (1.85) Diagnostics Information (past 7-30 days): 2021-11-19 08:31:24 AddressBookSourceSync.app - Memory (16 times) Executable: /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBookSourceSync.app 2021-11-19 01:31:27 backupd - Memory Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-11-19 01:30:18 ScreenSaverEngine.app - Memory (10 times) Executable: /System/Library/CoreServices/ScreenSaverEngine.app 2021-11-18 22:23:41 mds_stores - High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2021-11-18 22:21:48 mds - Memory (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds 2021-11-18 22:21:25 mdworker - Memory (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2021-11-18 22:05:20 Mail.app - Memory Executable: /Applications/Mail.app 2021-11-18 21:32:08 siriknowledged - Crash (6 times) Executable: /usr/libexec/siriknowledged Details: Could not cast value of type 'Swift.Double' (0x7fff8b9218e8) to 'Swift .Int64' (0x7fff8b923ae8). 2021-11-18 15:55:32 Software Update.app - Memory (3 times) Executable: /System/Library/CoreServices/Software Update.app 2021-11-17 12:53:52 warmd - Memory Executable: /usr/libexec/warmd 2021-11-16 14:07:11 MRT.app - Memory Executable: /System/Library/CoreServices/MRT.app 2021-11-15 10:26:13 Firefox.app - Hang Executable: /Applications/Firefox.app End of report