EtreCheck version: 5.6 (5212) Report generated: 2020-09-10 09:47:55 Download EtreCheck from https://etrecheck.com Runtime: 1:21 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: This is a brand new 1TB 16Gig 16â MBP with very limited new apps insta lled: Microsoft 360, zoom, safari, Firefox, and a few others that I do nâ t open. No virus protection has been installed on the computer. Th e vast majority of my files are on dropbox, and I have 677GB memory fr ee out of 1TB. The computer is slower than my 2013 MBP. For example, when I have two powerpoint files open (left part of screen & right pa rt of screen) and I scroll through the slides using the down-arrow but ton, this used to be instantaneous. Now there is a very slight delay in moving to the next slide. Itâ s just a fraction of a second but eno ugh to be a nuisance, especially when my old MBP didnâ t have the delay . Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.30 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 16 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 14 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5500M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.25 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 310.80 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1.00 TB (Shared - 11.25 GB used, 677.18 GB available, 674.16 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 310.80 GB used, 677.18 GB available, 674.16 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 1.00 TB (Shared - 3.22 GB used, 674.16 GB free) APFS Mount point: /private/var/vm Encrypted Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: About 2 days Notifications: EtreCheck.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Executable file is not accessible without Full Drive Access Kernel Extensions: /Library/Extensions Dropbox.kext (1.13.0 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 154 Apple tasks [Running] 143 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 172 Apple tasks [Running] 130 Apple tasks Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-09-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-16) Launch Daemons: [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-03) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-03) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-08-10) User Launch Agents: [Other] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-08-16) [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-21) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-21) User Login Items: [Not Loaded] DisplayLinkLoginHelper (DisplayLink Corp - installed 2020-08-18) Modern Login Item /Applications/DisplayLink Manager.app/Contents/Library/LoginItems/DisplayLinkLoginHelper.app [Running] Dropbox (Dropbox, Inc. - installed 2020-08-16) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-09-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-09-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2020-08-04) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Backup: Time Machine Not Configured! Performance: System Load: 1.11 (1 min ago) 1.25 (5 min ago) 1.29 (15 min ago) Nominal I/O speed: 0.36 MB/s File system: 18.28 seconds Write speed: 3126 MB/s Read speed: 3100 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 26.65 % (?) EtreCheck 25.84 % (App Store) AXVisualSupportAgent 2.87 % (Apple) DFRHUD 0.23 % (Apple) Dropbox 0.15 % (Dropbox, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 635 MB (App Store) Dock 342 MB (Apple) Mail 246 MB (Apple) App Store 193 MB (Apple) Dropbox 166 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 7 MB / 86 KB (Apple) Other processes 2 MB / 4 MB (?) Dropbox 283 KB / 230 KB (Dropbox, Inc.) com.apple.geod 69 KB / 1 KB (Apple) CalendarAgent 51 KB / 5 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.61 GB Used RAM: 7.50 GB Cached files: 4.88 GB Available RAM: 8.50 GB Swap Used: 336 MB Software Installs (past 30 days): Install Date Name (Version) 2020-08-16 Gatekeeper Configuration Data (181) 2020-08-16 Voice Update - Nora (1.3.2) 2020-08-16 macOS Catalina 10.15.6 Update 2020-08-16 Microsoft Office (16.40.20081000) 2020-08-16 Zoom (5.2.42634.0805) 2020-08-17 GarageBand (10.3.2) 2020-08-17 Numbers (10.0) 2020-08-17 Pages (10.0) 2020-08-17 Keynote (10.0) 2020-08-18 DisplayLink Manager (1.1.0 (91)) 2020-08-21 MRTConfigData (1.66) 2020-09-08 XProtectPlistConfigData (2130) 2020-09-10 EtreCheck (5.6) Diagnostics Information (past 7-30 days): End of report