EtreCheckPro version: 6.8.2 (68031) Report generated: 2023-10-25 06:13:48 Download EtreCheckPro from https://etrecheck.com Runtime: 6:20 Performance: Below Average Problem: Apps are crashing Description: Running Ventura 13.6, computer freezes, runs slow, automatically resta rts due to a problem, apps open extremely slowly and sometimes not at all, Safari pages do not load or load extremely slowly, Bluetooth conn ections to mouse and keyboard drop and sometimes do not reconnect. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy Photos CPU usage - Photos processes are using large amounts of CPU. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Supported iMac Model: iMac18,3 4.2 GHz Quad-Core Intel Core i7 (i7-7700K) CPU: 4-core 32 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (491.61 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.07 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 (APFS) [APFS Container] (9.17 GB used) disk2s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk2s5 - VM (APFS) [APFS VM] (1 MB used) disk2s6 - Update (APFS) (12 MB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (491.61 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.07 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 (APFS) [APFS Container] (9.17 GB used) disk2s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk2s5 - VM (APFS) [APFS VM] (1 MB used) disk2s6 - Update (APFS) (12 MB used) disk3 - Seagate BUP Mac SL 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S***********************e (Journaled HFS+) 4.00 TB (2.53 TB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 491.61 GB Shared values Size: 2.12 TB Free: 1.61 TB Available: 1.68 TB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.07 GB Shared values Size: 2.12 TB Free: 1.61 TB disk2s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 9.17 GB Shared values Size: 2.12 TB Free: 1.61 TB Available: 1.68 TB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 2.12 TB Free: 1.61 TB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 12 MB Shared values Size: 2.12 TB Free: 1.61 TB disk3s2 - S***********************e Filesystem: Journaled HFS+ Mount point: /Volumes/S***********************e Used: 2.53 TB Size: 4.00 TB Free: 1.47 TB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Ventura 13.6 (22G120) Time since boot: About 7 hours Notifications: Speedtest.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Apps: 12 Applications: 562 apps 85 x86-only apps 19 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] OlympusDSCSCSIDriver.kext - com.olympus.CamBlockCommandsDeviceUP (3.2.0 - SDK 10.11) [Not Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (1.4.0.11070 - SDK 10.9) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 189 Apple tasks [Running] 161 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 193 Apple tasks [Running] 184 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Not Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2023-01-22) Executable: /Library/Application Support/Citrix Receiver/ctxusbd [Not Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2023-01-22) Executable: /Library/Application Support/Citrix Receiver/ctxworkspaceupdater [Running] com.logi.ghub.updater.plist (Logitech Inc. - installed 2023-10-21) Executable: /Applications/lghub.app/Contents/MacOS/lghub_updater.app/Contents/MacOS/lghub_updater [Not Loaded] com.olympus.AuthHelper2.helper.plist (Olympus Corporation - installed 2020-04-20) Executable: /Library/PrivilegedHelperTools/com.olympus.AuthHelper2.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-06-21) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.apple.dt.xcode.xcbackgrounddownloader.plist (Apple - installed 2023-10-06) Command: /Applications/Xcode.app/Contents/Developer/usr/bin/xcodebuild -downloadAllPreviouslySelectedPlatforms Location: /Applications/Xcode.app [Other] com.brother.LOGINserver.plist (Not signed - installed 2017-09-04) Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2023-01-11) Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac [Not Loaded] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2023-01-11) Executable: /usr/local/libexec/Citrix Workspace Helper.app/Contents/MacOS/Citrix Workspace Helper [Not Loaded] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2023-01-11) Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords [Not Loaded] com.citrix.WebLauncher.plist (Citrix Systems, Inc. - installed 2023-01-11) Executable: /Library/Application Support/Citrix Receiver/Citrix Workspace Launcher.app/Contents/MacOS/Citrix Workspace Launcher [Not Loaded] com.citrix.safariadapter.plist (Citrix Systems, Inc. - installed 2023-01-11) Executable: /Library/Application Support/Citrix Receiver/SafariAdapter.app/Contents/MacOS/SafariAdapter [Running] com.logi.ghub.plist (Logitech Inc. - installed 2023-10-21) Command: /Applications/lghub.app/Contents/MacOS/lghub_system_tray --background [Not Loaded] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) Executable: /Library/Application Support/Sony Application Launcher/SonyAutoLauncher.app/Contents/MacOS/SonyAutoLauncher [Other] com.sony.WirelessAutoImportLauncher.agent.plist (Not signed - installed 2019-03-16) Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon [Not Loaded] com.wdc.WD-Discovery.plist (Not signed - installed 2020-12-29) Command: /Applications/WD Discovery/WD Discovery.app/Contents/MacOS/WD Discovery --autolaunch [Other] com.wdc.WDTrashObserver.plist (Not signed - installed 2020-12-29) Executable: /Applications/WD Discovery/WD Discovery.app/Contents/WDTrashObserver User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-12-21) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public User Login Items: [Loaded] Amphetamine (William Gustafson - installed 2023-08-24) Application /Applications/Amphetamine.app [Not Loaded] AmphetamineLoginHelper (William Gustafson - installed 2023-08-24) Modern Login Item /Applications/Amphetamine.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-03-13) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] System Designer Login Helper (App Store - installed 2022-03-21) Modern Login Item /Applications/System Designer.app/Contents/Library/LoginItems/System Designer Login Helper.app [Not Loaded] UnzipOneHelper (App Store - installed 2023-10-24) Modern Login Item /Applications/UnzipOne.app/Contents/Library/LoginItems/UnzipOneHelper.app [Not Loaded] WunderlistHelper (App Store - installed 2020-04-20) Modern Login Item /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2023-01-22) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Running] Mail (Apple - installed 2023-09-16) Application /System/Applications/Mail.app App Extensions: Widgets: Wunderlist - /Applications/Wunderlist.app Plugins: AssetCatalogCompilerExtension - /Applications/Playgrounds.app CompilerExtension - /Applications/Playgrounds.app DocumentCheckerExtension - /Applications/Playgrounds.app ExecutionExtension - /Applications/Playgrounds.app SourceControlExtension - /Applications/Playgrounds.app SourceKitExtension - /Applications/Playgrounds.app LinkerExtension - /Applications/Playgrounds.app Notification providers: NotificationService - /Applications/Prime Video.app Safari extensions: PayPal Honey - /Applications/PayPal Honey.app Rakuten Cash Back - /Applications/Rakuten Cash Back.app Photo editing extensions: Affinity Haze Removal - /Applications/Affinity Photo.app Filters for Photos - /Applications/Filters for Photos.app Affinity Retouch - /Applications/Affinity Photo.app Affinity Liquify - /Applications/Affinity Photo.app Affinity Miniature - /Applications/Affinity Photo.app Edit in Affinity Photo - /Applications/Affinity Photo.app Affinity Develop - /Applications/Affinity Photo.app Polarr Pro - /Applications/Polarr Photo Editor Lite.app Affinity Monochrome - /Applications/Affinity Photo.app Share services: Add to Wunderlist - /Applications/Wunderlist.app Fast Share - /Applications/UnzipOne.app Finder sync extensions: Unzip One FinderExtension - /Applications/UnzipOne.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): LogoistMacQuicklookPlugin - /Applications/Logoist 3.app com.syniumsoftware.logoistdocument *.logoist QuickLook - /Applications/Affinity Photo.app com.seriflabs.affinitydesigner.document *.afdesign com.seriflabs.affinityphoto.document *.afphoto com.seriflabs.affinitypublisher.document *.afpub com.seriflabs.affinity *.fh10 AlbumWALK - /Applications/Family Tree Maker 2019.app com.mackiev.alpha.story *.tap CTAQuickLook - /Applications/CrazyTalk Animator 3 Pro.app com.reallusion.cta.nose *.ctnose com.reallusion.cta.project *.ctproject com.reallusion.cta.3dmotion *.ct3dmotion com.reallusion.cta.face *.ctface com.reallusion.cta.scene *.ctscene com.reallusion.cta.brow *.ctbrow com.reallusion.cta.lower *.ctlower com.reallusion.cta.motion *.ctmotion com.reallusion.cta.puppet *.ctpuppet com.reallusion.cta.bperform *.ctbperform com.reallusion.cta.imagelayer *.ctlayer com.reallusion.cta.bhair *.ctbhair com.reallusion.cta.hair *.cthair com.reallusion.cta.ear *.ctear com.reallusion.cta.headdress *.cthdress com.reallusion.cta.hand *.cthand com.reallusion.cta.ctmteeth *.ctmteeth com.reallusion.cta.pose *.ctpose com.reallusion.cta.beye *.ctbeye com.reallusion.cta.bhead *.ctbhead com.reallusion.cta.bnose *.ctbnose com.reallusion.cta.bmouth *.ctbmouth com.reallusion.cta.effect *.cteffect com.reallusion.cta.action *.ctaction com.reallusion.cta.ctmeye *.ctmeye com.reallusion.cta.bbrow *.ctbbrow com.reallusion.cta.tail *.cttail com.reallusion.cta.accessory *.ctacc com.reallusion.cta.perform *.ctperform com.reallusion.cta.textbubble *.cttext com.reallusion.cta.upper *.ctupper com.reallusion.cta.body *.ctbody com.reallusion.cta.actor *.ctactor com.reallusion.cta.fbactor *.ctfbactor com.reallusion.cta.bear *.ctbear com.reallusion.cta.bface *.ctbface com.reallusion.cta.fcs *.ctfcs com.reallusion.iclone.motion *.imotion com.reallusion.cta.eye *.cteye com.reallusion.cta.prop *.ctprop com.reallusion.cta.shoes *.ctshoes com.reallusion.cta.tbactor *.cttbactor com.reallusion.cta.elastic *.ctelastic com.reallusion.cta.mouth *.ctmouth com.reallusion.cta.head *.cthead com.reallusion.cta.bmotion *.ctbmotion Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2017-11-07) Audio Plug-ins: LogiGamingAudio: 2.0.14 (Logitech Inc. - installed 2023-10-21) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2023-07-03) Backup: Time Machine information is limited without Full Disk Access Destinations: S***********************e [Local] (Last used) 5 local snapshots Oldest local snapshot: 2023-10-24 20:04:12 Last local snapshot: 2023-10-25 05:59:00 Performance: System Load: 1.43 (1 min ago) 1.24 (5 min ago) 0.92 (15 min ago) Nominal I/O usage: 3.59 MB/s File system: 59.07 seconds Write speed: 429 MB/s Read speed: 2432 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 13 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) photoanalysisd 54.20 % (Apple) EtreCheckPro 10.64 % (Etresoft, Inc.) calaccessd 9.86 % (Apple) ReportCrash 4.28 % (Apple) WindowServer 3.62 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (5) 2.22 GB (Apple) Mail 1.86 GB (Apple) EtreCheckPro 1.12 GB (Etresoft, Inc.) MTLCompilerService (16) 707 MB (Apple) com.apple.WebKit.WebContent (5) 416 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 6 MB / 383 KB (Apple) apsd 219 KB / 1 MB (Apple) Mail 653 KB / 59 KB (Apple) rapportd 41 KB / 20 KB (Apple) photoanalysisd 33 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) suggestd 17 (Apple) contactsd 10 (Apple) WindowServer 2 (Apple) photoanalysisd 2 (Apple) launchd 0 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 10.52 GB Used RAM: 13.36 GB Cached files: 8.12 GB Available RAM: 18.64 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-08-30 macOS 13.5.1 (13.5.1) 2023-08-31 VN (0.17.2) 2023-09-08 macOS 13.5.2 (13.5.2) 2023-09-11 Kindle Classic (1.40.2) 2023-09-21 Numbers (13.2) 2023-09-21 Pages (13.2) 2023-09-21 Keynote (13.2) 2023-09-26 Safari (17.0) 2023-10-06 Rakuten Cash Back (6.27) 2023-10-06 iMovie (10.3.10) 2023-10-07 Goodnotes (6.1.8) 2023-10-10 Friendly Streaming (5.9.46) 2023-10-13 XProtectPlistConfigData (2173) 2023-10-13 XProtectPayloads (114) 2023-10-14 Prime Video (10.7.1) 2023-10-18 CotEditor (4.6.3) 2023-10-20 PayPal Honey (16.2.8) 2023-10-20 Xcode (15.0.1) 2023-10-21 macOS 13.6 (13.6) 2023-10-21 MRTConfigData (1.93) 2023-10-22 Mobile Device (1.0.0.0) 2023-10-23 WHAT THE GOLF (19.3.0) 2023-10-23 Playgrounds (3.2.0.0) 2023-10-24 The Unarchiver (4.3.6) 2023-10-24 Unzip One (4.0.4) Clean up: /Library/LaunchAgents/com.wdc.WD-Discovery.plist /Applications/WD Discovery/WD Discovery.app/Contents/MacOS/WD Discovery Executable not found /Library/LaunchAgents/com.wdc.WDTrashObserver.plist /Applications/WD Discovery/WD Discovery.app/Contents/WDTrashObserver Executable not found Diagnostics Information (past 7-30 days): 2023-10-25 01:52:31 photoanalysisd Crash (128 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd Details: libsystem_c.dylib: abort() called 2023-10-24 22:04:22 bluetoothd Crash (106 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2023-10-24 02:06:47 Kernel Panic (6 times) Details: panic(cpu 4 caller 0xffffff800dd95941): userspace watchdog timeout: no successful checkins from logd in 120 seconds Panicked task 0xffffff9391684bf8: 4 threads: pid 116: watchdogd 2023-10-22 21:29:31 avconferenced Crash (2 times) Executable: /usr/libexec/avconferenced 2023-10-22 21:09:51 Kernel Panic (2 times) Details: panic(cpu 2 caller 0xffffff8015d95941): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff951584e478: 4 threads: pid 116: watchdogd 2023-10-22 20:52:47 /Library/Logs/DiagnosticReports/.logd-2023-10-22-205247.ips Crash (2 times) 2023-10-22 15:16:38 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2023-10-22 12:59:48 WindowServer High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2023-10-20 15:36:00 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2023-10-20 03:00:10 CMFSyncAgent High CPU Use Executable: /System/Library/PrivateFrameworks/CommunicationsFilter.framework/CMFSyncAgent 2023-10-19 15:28:12 mediaanalysisd Crash (4 times) Executable: /System/Library/PrivateFrameworks/MediaAnalysis.framework/Versions/A/mediaanalysisd 2023-10-19 15:16:14 Messages Crash (7 times) Executable: /System/Applications/Messages.app 2023-10-19 15:00:51 PhotosReliveWidget Crash (3 times) Executable: /System/Applications/Photos.app 2023-10-19 14:35:20 photolibraryd Crash (25 times) Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2023-10-19 14:23:24 com.apple.CloudPhotosConfiguration Crash Executable: /System/Library/PrivateFrameworks/CloudPhotoServices.framework/Versions/A/XPCServices/com.apple.CloudPhotosConfiguration.xpc/Contents/MacOS/com.apple.CloudPhotosConfiguration 2023-10-19 14:09:03 /Library/Logs/DiagnosticReports/.logd-2023-10-19-140903.ips Crash (2 times) 2023-10-19 10:37:07 configd Crash (2 times) Executable: /usr/libexec/configd 2023-10-19 09:59:33 Safari.app Hang Executable: /Volumes/VOLUME/*/Safari.app 2023-10-19 03:03:47 /Library/Logs/DiagnosticReports/.logd-2023-10-19-030347.ips Crash (2 times) End of report