EtreCheck version: 5.3.3 (5036) Report generated: 2019-08-23 07:31:16 Download EtreCheck from https://etrecheck.com Runtime: 3:48 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Sometimes everything moving extremely slow: signing in, opening files and folders, Safari, even typing (after a few letters the spinning wh eel), shutting down. Then, running normal again. Then the problem star ts all over again. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Clean up - There are orphan files that could be removed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Late 2012) iMac Model: iMac13,1 1 2.7 GHz Intel Core i5 (i5-3330S) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600  ok BANK 1/DIMM0 - 4 GB DDR3 1600  ok Video Information: NVIDIA GeForce GT 640M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (181.92 GB used) disk0s3 - Recovery HD (Mac OS Extended) [Recovery] 650 MB disk1 - WD My Book 111A 2.00 TB External USB 480 Mbit/s USB disk1s1 [Partition Map] 32 KB disk1s3 - T**********e (Journaled HFS+) 2.00 TB (740.32 GB used) Mounted Volumes: disk0s2 - Macintosh HD 999.35 GB (181.92 GB used - 817.16 GB free) Journaled HFS+ Mount point: / disk1s3 - T**********e 2.00 TB (740.32 GB used - 1.26 TB free) Journaled HFS+ Mount point: /Volumes/T**********e Network: Interface usbmodem3c84e462: SAMSUNG_Android Interface SAMSUNG_MDM: SAMSUNG Modem Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G8030) Time since boot: Less than an hour Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: MalwareBytes 32-bit Applications: 7 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 175 Apple tasks [Running] 104 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 198 Apple tasks [Running] 102 Apple tasks [Other] One Apple task Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-05-10) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-07-29) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-25) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-05-22) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-05-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2014-05-22) [Other] com.amazon.cloud-player.plist (? 0 - installed 2014-04-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-08) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-08) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-08-23) Internet Plug-ins: AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2018-05-20) FlashPlayer-10.6: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) Flash Player: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2018-05-20) Silverlight: 5.1.50901.0 (? - installed 2018-03-22) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-08-15) iSightAudio: 7.7.3 (Apple - installed 2019-08-15) AirPlay: 2.0 (Apple - installed 2019-08-15) AppleAVBAudio: 683.1 (Apple - installed 2019-08-15) BridgeAudioSP: 4.69.2 (Apple - installed 2019-08-15) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-08-15) 3rd Party Preference Panes: Flash Player (installed 2019-07-29) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.01 (1 min ago) 1.41 (5 min ago) 1.57 (15 min ago) Nominal I/O speed: 2.05 MB/s File system: 29.49 seconds Write speed: 70 MB/s Read speed: 75 MB/s CPU Usage Snapshot: Type Overall System 3 % User 4 % Idle 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 24.06 % (?) EtreCheck 4.82 % (App Store) routined 0.11 % (Apple) UserEventAgent 0.05 % (Apple) SystemUIServer 0.05 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 475 MB (App Store) Safari 117 MB (Apple) com.apple.WebKit.Networking 94 MB (Apple) Mail 88 MB (Apple) AppleSpell 85 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 71 KB / 68 KB (?) backgroundtaskmanagementagent 0 B / 0 B (Apple) CalNCService 0 B / 0 B (Apple) mediaremoteagent 0 B / 0 B (Apple) cfprefsd 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1013 MB Used RAM: 4.43 GB Cached files: 2.58 GB Available RAM: 3.57 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-08-13 Adobe Flash Player 2019-08-15 Security Update 2019-004 (10.13.6) 2019-08-16 MRTConfigData (1.48) 2019-08-19 Gatekeeper Configuration Data (179) 2019-08-22 EtreCheck (5.3.3) Clean up: ~/Library/LaunchAgents/com.amazon.cloud-player.plist /Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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