EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-30 12:01:34 Download EtreCheckPro from https://etrecheck.com Runtime: 3:30 Performance: Good Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3.6 GHz 8-Core Intel Core i9 (i9-9900K) CPU: 8-core 96 GB RAM - At maximum BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro 580X - VRAM: 8 GB iMac (built-in) 5120 x 2880 BenQ GL2480 1920 x 1080 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 45% used, 172.37 TB written, 100% health, 123 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 120.88 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.24 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.24 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.49 TB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.41 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s5 - VM (APFS) [APFS VM] (1 MB used) disk2s6 - Update (APFS) (3 MB used) disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.24 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.24 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.49 TB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.41 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s5 - VM (APFS) [APFS VM] (1 MB used) disk2s6 - Update (APFS) (3 MB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.24 GB Shared values Size: 3.12 TB Free: 1.61 TB Available: 1.79 TB disk2s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Encrypted Used: 1.49 TB Shared values Size: 3.12 TB Free: 1.61 TB Available: 1.79 TB disk2s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.41 GB Shared values Size: 3.12 TB Free: 1.61 TB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 3.12 TB Free: 1.61 TB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 3 MB Shared values Size: 3.12 TB Free: 1.61 TB disk4s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus Apple Inc. - FaceTime HD Camera (Built-in) USB C - USB C Video Adaptor USB 3.1 bus Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Screen sharing: Enabled System Software: macOS Sequoia 15.4.1 (24E263) Installed 2025-04-25 Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 198 Apple tasks [Running] 177 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 228 Apple tasks [Running] 199 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-04-25) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-02-20) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2024-01-23) Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-13) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-04-25) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-02-20) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-04-25) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-31) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-04-25) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-02-20) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Not Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-04-25) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-03-27) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-08) [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-04-25) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-10-25) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-10-25) User Login Items: [Not Loaded] Slack Login Helper (App Store - installed 2025-04-25) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2025-03-25) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-04-12) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-04-12) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 775 Apple apps 106 3rd party apps 62 x86-only apps No unsigned apps App Extensions: Plugins: [Loaded] Intents - /Applications/WhatsApp.app Safari extensions: [Loaded] Zoom for Safari Extension - /Applications/Zoom for Safari.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app Finder sync extensions: [Not Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app [Not Loaded] Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-04-25) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Auto backup: Yes Destinations: b*************4 [Local] (Last used) Total size: 1.48 TB Total number of backups: 61 Oldest backup: 2025-01-24 04:38:28 Last backup: 2025-04-06 10:48:14 25 local snapshots Oldest local snapshot: 2025-04-06 10:46:57 Last local snapshot: 2025-04-30 11:56:27 Performance: System Load: 1.79 (1 min ago) 1.72 (5 min ago) 1.55 (15 min ago) Nominal I/O usage: 1.31 MB/s File system: 18.41 seconds Write speed: 678 MB/s Read speed: 2429 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 29.96 % (Etresoft, Inc.) WindowServer 13.00 % (Apple) Google Chrome Helper (GPU) 6.18 % (Google LLC) bluetoothd 2.70 % (Apple) ContinuityCaptureAgent 2.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.43 GB (Etresoft, Inc.) Creative Cloud UI Helper (Renderer) 803 MB (Adobe Inc.) Google Chrome Helper (Renderer) (4) 541 MB (Google LLC) Notes 337 MB (Apple) Adobe Desktop Service 327 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) apsd 41 KB / 628 KB (Apple) mDNSResponder 94 KB / 82 KB (Apple) cloudd 8 KB / 5 KB (Apple) netbiosd 6 KB / 4 KB (Apple) rapportd 5 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) Google Chrome Helper (Renderer) (4) 3 (Google LLC) Google Chrome Helper (GPU) 2 (Google LLC) Google Chrome 2 (Google LLC) Activity Monitor 1 (Apple) Virtual Memory Information: Physical RAM: 96 GB Free RAM: 75.13 GB Used RAM: 12.04 GB Cached files: 8.83 GB Available RAM: 83.96 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-03-05 XProtectPlistConfigData (5289) - Software update 2025-03-05 XProtectPayloads (151) - Software update 2025-03-11 XProtectCloudKitUpdate (5290) - XProtectUpdateService 2025-03-12 XProtectPlistConfigData (5290) - Software update 2025-03-18 Microsoft AutoUpdate (4.79.25033028) - Installer 2025-03-21 Microsoft AutoUpdate (4.79.25033028) - Installer 2025-03-25 XProtectCloudKitUpdate (5291) - XProtectUpdateService 2025-03-26 XProtectPlistConfigData (5291) - Software update 2025-04-02 XProtectCloudKitUpdate (5292) - XProtectUpdateService 2025-04-02 XProtectPlistConfigData (5292) - Software update 2025-04-25 XProtectCloudKitUpdate (5296) - XProtectUpdateService 2025-04-25 ‎WhatsApp (25.9.72) - App Store 2025-04-25 Slack (4.43.51) - App Store 2025-04-25 Adobe Acrobat (25.001.20438) (25.001.20438) - Installer 2025-04-25 Slack (4.43.52) - App Store 2025-04-25 Microsoft AutoUpdate (4.79.25033028) - Installer 2025-04-25 ‎WhatsApp (25.12.73) - App Store 2025-04-25 macOS 15.4.1 (15.4.1) - Software update 2025-04-26 XProtectPlistConfigData (5296) - Software update Diagnostics Information (past 60 days): 2025-04-30 11:46:28 managedsettingsdiagnoticstool Crash (2 times) Executable: /System/Library/Frameworks/ManagedSettings.framework/managedsettingsdiagnoticstool 2025-04-30 11:46:28 rmdinspect Crash (2 times) Executable: /System/Library/PrivateFrameworks/RemoteManagement.framework/rmdinspect 2025-04-29 18:47:19 spotlightknowledged High CPU Use (7 times) First occurrence: 2025-04-25 23:47:40 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-04-25 23:29:49 lsd Crash (3 times) First occurrence: 2025-04-25 23:27:31 Executable: /usr/libexec/lsd 2025-04-25 21:25:26 Adobe Photoshop 2025.app Hang Executable: /Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app 2025-04-25 21:12:03 mds_stores Crash (4 times) First occurrence: 2025-04-25 21:10:12 Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2025-04-25 21:09:08 Adobe Illustrator.app Hang Executable: /Applications/Adobe Illustrator 2025/Adobe Illustrator.app End of report