EtreCheck version: 5.5.4 (5106) Report generated: 2020-04-19 13:12:45 Download EtreCheck from https://etrecheck.com Runtime: 4:17 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Poor performance - EtreCheck report shows poor performance. This is unusual. Software/hardware problems - Software is causing performance problems. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (13-inch, 2015-2017) MacBook Air Model: MacBookAir7,2 2.2 GHz Dual-Core Intel Core i7 (i7-5650U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 139 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 76.79 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.24 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 121.12 GB (Shared - 76.79 GB used, 32.62 GB available, 31.28 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used, 31.28 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 121.12 GB (Shared - 11.24 GB used, 32.62 GB available, 31.28 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Catalina 10.15.4 (19E287) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and McAfee Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.mcafee.ssm.ScanFactory.plist Executable: /usr/local/McAfee/AntiMalware/VShieldScanner Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.productupdate.plist Executable: /usr/local/McAfee/fmp/bin/UpdateHelper product Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.genutility.plist Executable: /usr/local/McAfee/fmp/bin/GenUtility 5 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.virusscan.fmpd.plist Executable: /usr/local/McAfee/fmp/bin/fmpd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.datupdate.plist Executable: /usr/local/McAfee/fmp/bin/UpdateHelper dat Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.PeriodicScan.plist Executable: /usr/local/McAfee/AntiMalware/VShieldTaskManager 4 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.ssm.ScanManager.plist Executable: /usr/local/McAfee/AntiMalware/VShieldScanManager Details: Exact match found in the whitelist - probably OK Plugin: /Library/Audio/Plug-Ins/HAL/ScreenADrv.driver Apps: 1 32-bit Applications: One 32-bit app Kernel Extensions: /Applications/SmartLog2.app FTDIUSBSerialDriver.kext (2.2.18 - SDK 10.6) /Library/Extensions DisplayLinkDriver.kext (5.0 (42) - SDK 10.11) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 170 Apple tasks [Running] 127 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 184 Apple tasks [Running] 119 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-12) [Not Loaded] com.displaylink.useragent-prelogin.plist (DisplayLink Corp - installed 2018-09-28) [Running] com.displaylink.useragent.plist (DisplayLink Corp - installed 2018-09-28) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-08) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-25) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-10-04) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2019-08-19) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Running] com.mcafee.McAfeeSafariHost.plist (McAfee, Inc. - installed 2020-04-09) [Running] com.mcafee.menulet.plist (McAfee, Inc. - installed 2019-11-09) [Running] com.mcafee.reporter.plist (McAfee, Inc. - installed 2019-11-09) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-10) [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-15) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-08) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-28) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-20) [Running] com.displaylink.displaylinkmanager.plist (DisplayLink Corp - installed 2018-09-28) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2018-03-31) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-06-06) [Loaded] com.mcafee.PeriodicScan.plist (? 67cb7faa - installed 2020-04-10) [Running] com.mcafee.cspd.plist (McAfee, Inc. - installed 2019-07-17) [Loaded] com.mcafee.datupdate.plist (? 2f1e2b4e - installed 2019-11-05) [Loaded] com.mcafee.genutility.plist (? 4487f208 - installed 2019-11-05) [Loaded] com.mcafee.productupdate.plist (? 3c0e8dfe - installed 2019-11-05) [Running] com.mcafee.ssm.ScanFactory.plist (? 0 - installed 2019-11-07) [Running] com.mcafee.ssm.ScanManager.plist (? 0 - installed 2019-11-07) [Running] com.mcafee.virusscan.fmpd.plist (? f4d5182a - installed 2019-11-05) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-10) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-10-14) User Launch Agents: [Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (S8EX82NJP6 - installed 2017-10-08) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-12-03) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.009.20044 (Adobe Systems, Inc. - installed 2017-04-05) FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-17) AdobePDFViewer: 17.009.20044 (Adobe Systems, Inc. - installed 2017-04-05) Web Control: 10.2.0 (McAfee, Inc. - installed 2019-11-06) Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-17) ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-13) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: ScreenADrv: 1.1 (? - installed 2018-07-16) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: McAfee WebAdvisor (McAfee, Inc. - installed 2020-04-10) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-03-28) Time Machine: Time Machine Not Configured! Performance: System Load: 6.69 (1 min ago) 9.56 (5 min ago) 5.60 (15 min ago) Nominal I/O speed: 16.80 MB/s File system: 120.15 seconds (timed out) Write speed: 533 MB/s Read speed: 1098 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 5 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 25.64 % (?) EtreCheck 9.03 % (App Store) zoom.us 1.37 % (Zoom Video Communications, Inc.) Dock 0.29 % (Apple) Safari 0.27 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 529 MB (App Store) Safari 197 MB (Apple) accountsd 88 MB (Apple) zoom.us 85 MB (Zoom Video Communications, Inc.) knowledge-agent 64 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking.xpc 432 KB / 363 KB (Apple) Other processes 34 KB / 54 KB (?) zoom.us 17 KB / 24 KB (Zoom Video Communications, Inc.) Safari 7 KB / 1015 B (Apple) com.apple.Safari.SearchHelper.xpc 6 KB / 983 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 34 MB Used RAM: 5.09 GB Cached files: 2.88 GB Available RAM: 2.91 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-03-28 macOS Catalina 10.15.4 Update 2020-04-04 EPSON Manuals 2020-04-04 EPSON Printer Driver 2020-04-07 Paint S (5.7.10) 2020-04-07 Numbers (10.0) 2020-04-07 Pages (10.0) 2020-04-07 Keynote (10.0) 2020-04-10 macOS Catalina 10.15.4 Supplemental Update 2020-04-10 Gatekeeper Compatibility Data (1.0) 2020-04-10 MRTConfigData (1.58) 2020-04-10 DynamicBranding 2020-04-10 MCSPMacOSX 2020-04-10 FMP 2020-04-10 MSCUI 2020-04-10 AntiMalware 2020-04-10 WebProtection 2020-04-10 StatefulFirewall 2020-04-13 Zoom (4.6.20041.0408) 2020-04-15 Microsoft AutoUpdate 2020-04-15 Microsoft Excel 2020-04-15 Microsoft OneNote 2020-04-15 Microsoft Outlook 2020-04-15 Microsoft PowerPoint 2020-04-17 XProtectPlistConfigData (2119) 2020-04-17 Adobe Flash Player 2020-04-19 Microsoft Word 2020-04-19 EtreCheck (5.5.4) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report