EtreCheck version: 5.7.2 (5247) Report generated: 2022-12-31 22:10:11 Download EtreCheck from https://etrecheck.com Runtime: 2:24 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: The moment I connect either wi-fi or ethernet the computer starts to b eachball and slowly stops. I can turn wi-fi on and make not connection and the computer is fine, but the moment I connect to wi-fi or person al hotspot, it freezes up. I have tried every solution reference on al l of these websites from deleting sys configs, ipv6 off, deleting netw ork setups and adding back, added DNS IPs. I am at my wits end and I h ave ordered a new mac, but I hate to spend the money if this cane fixe d. Model Name: iMac Model Identifier: iMac17,1 Processor Name: Quad-Core Intel Core i5 Processor Speed: 3.2 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 24 GB System Firmware Version: 499.40.2.0.0 OS Loader Version: 540.120.3~22 SMC Version (system): 2.33f12 Serial Number (system): C02QP3PSGG7L Hardware UUID: 13A6119A-607F-5729-AB7F-A5A722C30AD4 Provisioning UDID: 13A6119A-607F-5729-AB7F-A5A722C30AD4 Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - 4 GB DDR3 1867 Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 256.49 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 759 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.41 GB used) disk2s6 - Update (APFS) (Shared - 6 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 256.49 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 759 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.41 GB used) disk2s6 - Update (APFS) (Shared - 6 MB used) disk3 - Secure Guard 4.13 GB External USB 480 Mbit/s disk3s1 - Untitled (Journaled HFS+) 4.12 GB (26 MB used) disk4 - Secure Guard 1 MB External USB 480 Mbit/s USB disk4s1 - U********2 (Mac OS Extended) 1 MB (254 KB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.02 TB (Shared - 256.49 GB used, 808.87 GB available, 745.38 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.02 TB (Shared - 759 MB used, 745.38 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.02 TB (Shared - 1 MB used, 745.38 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.02 TB (Shared - 15.41 GB used, 808.87 GB available, 745.38 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.02 TB (Shared - 6 MB used, 745.38 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - Untitled 4.12 GB (26 MB used, 4.10 GB free) Journaled HFS+ Mount point: /Volumes/Untitled Owners enabled: No disk4s1 - U********2 1 MB (254 KB used, 1 MB free) Mac OS Extended Mount point: /Volumes/U********2 Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: 12.6.2 12.6.2 (21G320) Time since boot: About 2 hours Configuration Profiles: This computer may have configuration profiles installed. Notifications: MacBooster 8.app 14 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator/disable Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon/disable Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper/disable Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/us.zoom.ZoomDaemon.plist Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon/disable Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon/disable Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper/disable Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensingV2.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper/disable Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin Plugin: /Library/Internet Plug-Ins/ContentUploaderPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: ~/Library/Internet Plug-Ins/OctoshapeWeb.plugin Apps: 4 Kernel Extensions: /Applications/Disk Drill.app SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) /Library/Application Support/CleverFiles/BackService.app SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.18) /Library/Extensions CiscoVPN.kext - com.cisco.nke.ipsec (2.0.1) EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.2) hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0.3) hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0.3) hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.4) hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0.1) hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2.1) hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.3) hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0.2) hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.0.2) hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1.1) JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.16.11) BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.0.10) VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (3.2.12) VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (3.2.12) VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (3.2.12) VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (3.2.12) Startup Items: VirtualBox Path: /Library/StartupItems/VirtualBox DoorStopStartup Path: /Library/StartupItems/DoorStopStartup System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 186 Apple tasks [Running] 152 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 200 Apple tasks [Running] 141 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (? bae30de6 - installed 2022-12-29) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (? edd7f381 - installed 2022-12-29) [Other] com.microsoft.update.agent.plist (? ce052209 - installed 2022-12-29) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (? cc6451f8 - installed 2022-12-29) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (? b53c08e1 - installed 2022-12-29) [Other] com.cleverfiles.cfbackd.plist (? 931fbb68 - installed 2022-12-29) [Running] com.iobit.MBHelpToolerDaemon.plist (Lulu Tang - installed 2022-12-22) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (? 7a2f80bb - installed 2022-12-29) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 2540e32c - installed 2022-12-29) [Other] com.microsoft.autoupdate.helper.plist (? a203df1 - installed 2022-12-29) [Loaded] com.microsoft.office.licensingV2.helper.plist (? ff70390f - installed 2022-12-29) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-16) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 5a3b2ab1 - installed 2022-12-29) [Loaded] us.zoom.ZoomDaemon.plist (? 16685e7b - installed 2022-12-29) User Launch Agents: [Running] com.ada.MacBoosterMini8.plist (Lulu Tang - installed 2022-12-23) [Loaded] com.emclient.mail.backup.plist (eM Client s.r.o. - installed 2022-11-10) User Login Items: [Not Loaded] AlarmClockHelper (App Store - installed 2016-10-25) Modern Login Item /Applications/Alarm Clock.app/Contents/Library/LoginItems/AlarmClockHelper.app [Running] AppCleaner SmartDelete (Julien Ramseier - installed 2022-12-23) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] GBP3Launcher (Belight Software, ltd - installed 2022-12-23) Modern Login Item /Applications/Get Backup Pro 3 2020.app/Contents/Library/LoginItems/GBP3Launcher.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-12-15) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] OX Drive Autostart Helper (App Store - installed 2022-12-23) Modern Login Item /Applications/OX Drive.app/Contents/Library/LoginItems/OX Drive Autostart Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-12-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-12-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-12-23) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2022-12-23) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2021-10-30) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-12-23) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-12-23) DivXBrowserPlugin: 1.3 (? - installed 2015-12-23) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2016-01-11) CitrixICAClientPlugIn: 11.9.15 (? - installed 2015-12-23) ContentUploaderPlugin: 1.2 (? - installed 2015-12-23) Silverlight: 5.1.41212.0 (? - installed 2022-12-23) iPhotoPhotocast: 7.0 (Apple - installed 2015-12-23) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-12) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.02 TB - Disk used: 278.31 GB Destinations: I**********B [Local] Total size: 499.76 GB Total number of backups: 6 Oldest backup: 2022-12-23 02:08:18 Last backup: 2022-12-23 07:27:36 e*******e [Local] (Last used) Total size: 999.96 GB Total number of backups: 4 Oldest backup: 2022-12-24 13:52:25 Last backup: 2022-12-24 20:15:33 4 local snapshots Oldest local snapshot: 2022-12-23 07:27:23 Last local snapshot: 2022-12-31 21:07:45 Performance: System Load: 1.20 (1 min ago) 0.84 (5 min ago) 0.87 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 26.28 seconds Write speed: 376 MB/s Read speed: 888 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 14.36 % (?) EtreCheck 10.19 % (App Store) MacboosterMini 0.15 % (Lulu Tang) AXVisualSupportAgent 0.05 % (Apple) sharingd 0.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 636 MB (App Store) Microsoft Excel 351 MB (Microsoft Corporation) Mail 160 MB (Apple) Finder 116 MB (Apple) Notes 103 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 132 KB / 93 KB (?) usernoted 0 B / 0 B (Apple) routined 0 B / 0 B (Apple) NotificationCenter 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 13.57 GB Used RAM: 4.36 GB Cached files: 6.07 GB Available RAM: 19.64 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2022-12-15 HP Smart (14.1.0.1457) 2022-12-20 Mobile Device (1.0.0.0) 2022-12-21 macOS 12.6.2 (12.6.2) 2022-12-22 MacBooster 8 (8.1.0) 2022-12-22 CCleaner (2.7.166) 2022-12-24 MRTConfigData (1.93) 2022-12-24 XProtectPayloads (86) 2022-12-26 Microsoft AutoUpdate (4.54.22121100) 2022-12-29 Safari (16.2) Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater/disable Executable not found /Library/LaunchAgents/com.microsoft.update.agent.plist /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant/disable Executable not found /Library/LaunchDaemons/com.cleverfiles.cfbackd.plist /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd/disable Executable not found /Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper/disable Executable not found /Library/LaunchDaemons/com.microsoft.autoupdate.helper.plist /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper/disable Executable not found Diagnostics Information (past 7-30 days): End of report