Panic report EtreCheck version: 6.0.2 (6A004) Report generated: 2019-08-12 10:48:50 Download EtreCheck from https://etrecheck.com Runtime: 3:06 Performance: Excellent Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Hardware Information: MacBook (Retina, 12-inch, Early 2016) MacBook Model: MacBook9,1 1 1.1 GHz Intel Core m3 (m3-6Y30) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 1867 ok BANK 1/DIMM0 - 4 GB LPDDR3 1867 ok Battery: Health = Normal - Cycle count = 530 Video Information: Intel HD Graphics 515 - VRAM: 1536 MB Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 131.36 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 44 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.69 GB (Shared - 131.36 GB used - 117.56 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 250.69 GB (Shared - 1.07 GB used - 117.56 GB free) APFS Mount point: /private/var/vm Network: Interface lpss-serial2: LPSS Serial Adapter (2) Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: iPad Interface en1: Bluetooth PAN iCloud Quota: 1.57 GB available System Software: macOS Mojave 10.14.6 (18G87) Time since boot: Less than an hour Notifications: /Applications/EtreCheckPro.app 3 notifications /Applications/Folx GO.app 2 notifications /Applications/ClipGrab.app 4 notifications /Applications/Safari.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.prey.agent.plist Executable: /usr/local/lib/prey/current/bin/prey Details: Exact match found in the whitelist - probably OK Safari Extension: Folx Login Item: ~/Softwares/Caffeine.app 32-bit Applications: None System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 189 Apple tasks [Running] 96 Apple tasks System Launch Daemons: [Not Loaded] 32 Apple tasks [Loaded] 193 Apple tasks [Running] 110 Apple tasks Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-07-19) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-30) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-12-25) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-07-19) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Running] com.prey.agent.plist (? 5687e286 - installed 2019-08-10) [Loaded] com.prey.owl.plist (Prey, Inc. - installed 2018-12-11) [Loaded] com.quadro.QuadroInstaller.HelperTool2.plist (Actions s.r.l. - installed 2017-03-15) [Other] org.tcpdump.chmod_bpf.plist (? 48d18bb0 - installed 2016-12-25) [Not Loaded] org.virtualbox.startup.plist (? 0 - installed ) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-11) [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2017-02-08) User Login Items: Android File Transfer Agent.app (Google, Inc. - installed 2018-10-17) (Application - ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app) Caffeine.app (? - installed 2010-03-13) (Application - ~/Softwares/Caffeine.app) User Internet Plug-ins: Folx3Plugin: 3.0.1 (? - installed 2019-08-11) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-07-17) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-07-17) AirPlay: 2.0 (Apple - installed 2019-07-17) AppleAVBAudio: 760.6 (Apple - installed 2019-07-17) BridgeAudioSP: 5.52 (Apple - installed 2019-07-17) iSightAudio: 7.7.3 (Apple - installed 2019-07-17) Safari Extensions: Evernote Web Clipper.safariextz - Evernote Corp. - http://evernote.com (installed 2016-12-25) Folx GO - App Store (installed 2019-07-22) Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2019-07-08) IncognIt VPN Switcher.safariextz - IncogniTeam Ltd. - http://www.incogniteam.com (installed 2016-12-25) Instapaper.safariextz - Instapaper Holdings Inc. - http://www.instapaper.com (installed 2017-02-21) LastPass.safariextz - LastPass - https://lastpass.com/ (installed 2019-02-07) Onscreen Keyboard.safariextz - Kaspersky Lab - http://kaspersky.com (installed 2016-12-25) Save to Pocket.safariextz - Read It Later, Inc. - http://getpocket.com/ (installed 2016-12-25) URL Advisor.safariextz - Kaspersky Lab - http://kaspersky.com (installed 2016-12-25) Time Machine: Time Machine Not Configured! Performance: System Load: 18.78 (1 min ago) 8.71 (5 min ago) 3.52 (15 min ago) Nominal I/O speed: 10.07 MB/s File system: 32.13 seconds Write speed: 672 MB/s Read speed: 1071 MB/s CPU Usage Snapshot: Type Overall System 1 % User 1 % Idle 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 6.14 % (Etresoft, Inc.) WindowServer 0.64 % (Apple) kernel_task 0.63 % (Apple) SystemUIServer 0.14 % (Apple) launchd 0.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 607 MB (Etresoft, Inc.) Finder 352 MB (Apple) kernel_task 174 MB (Apple) mdworker_shared (8) 141 MB (Apple) mds_stores 125 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 36 KB / 32 KB (Apple) cloudd 11 KB / 9 KB (Apple) apsd 6 KB / 5 KB (Apple) com.apple.geod 4 KB / 2 KB (Apple) assistantd 5 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 0 (Apple) launchd 0 (Apple) SystemUIServer 0 (Apple) thermald 0 (Apple) CommCenter 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 3.52 GB Used RAM: 2.73 GB Cached files: 1.75 GB Available RAM: 5.27 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-07-17 Microsoft OneNote (16.27.19071500) 2019-07-17 Microsoft Excel (16.27.19071500) 2019-07-17 Microsoft Outlook (16.27.19071500) 2019-07-18 Microsoft Word (16.27.19071500) 2019-07-19 Microsoft AutoUpdate (4.13.19071800) 2019-07-20 Microsoft PowerPoint (16.27.19071500) 2019-07-21 XProtectPlistConfigData (2103) 2019-07-22 Folx GO (5.9) 2019-07-22 Numbers (6.0) 2019-07-22 Pages (8.0) 2019-07-22 Keynote (9.0) 2019-07-31 Network Inspector (2.2) 2019-08-01 Gatekeeper Configuration Data (175) 2019-08-01 MRTConfigData (1.47) 2019-08-02 Memory Diag (2.4.6) 2019-08-02 Tencent Lemon Lite (1.0.5) 2019-08-02 Antivirus V K Pro (5.2.3) 2019-08-03 VirusBarrier Scanner (1.1.1) 2019-08-03 Bitdefender Virus Scanner (3.12) 2019-08-03 Antivirus CB - Anti-Virus (3.1.8) 2019-08-07 Evernote (7.12) 2019-08-10 Prey Anti-Theft (1.9.1) 2019-08-10 Open Any File (1.2.5) Clean up: /Library/LaunchDaemons/org.tcpdump.chmod_bpf.plist /Library/Application Support/Mac Video Downloader/ChmodBPF/chmod_bpf Executable not found ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv Executable not found Diagnostics Information (past 7 days): 2019-08-11 21:34:09 mdworker_shared - High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker_shared 2019-08-11 21:21:26 Kernel Panic (13 times) Details: panic(cpu 0 caller 0xffffff7f945d7b30): nvme: "Fatal error occurred. I D=0xffffffff ARG1=0xffffffff ARG2=0xffffffff ARG3=0xffffffff EDD0=0xff ffffff EDD1=0xffffffff EDD2=0xffffffff EDD3=0xffffffff EDD4=0xffffffff EDD5=0xffffffff EDD6=0xffffffff EDD7=0xffffffff NANDV=0x2, DRAMV=0x2, SSDC=256GB. FW Revision=9.134.01\n"@/BuildRoot/Library/Caches/com.app le.xbs/Sources/IONVMeFamily/IONVMeFamily-387.270.1/IONVMeController.cp p:5334 End of report