EtreCheckPro version: 6.7.2 (67018) Report generated: 2022-10-23 15:01:30 Download EtreCheckPro from https://etrecheck.com Runtime: 7:44 Performance: Below Average Problem: Computer is too slow Description: beach balling and sluggish Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) Status: Supported iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (256.12 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (789 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (4.30 GB used) disk2s5 (APFS) [APFS Container] (15.41 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.41 GB used) disk2s6 - Update (APFS) (6 MB used) disk1 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (256.12 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (789 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (4.30 GB used) disk2s5 (APFS) [APFS Container] (15.41 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.41 GB used) disk2s6 - Update (APFS) (6 MB used) disk3 - LaCie P9223 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - t*****************p (Mac OS Extended (Case-sensitive, Journaled)) 999.86 GB (819.74 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 256.12 GB Shared values Size: 1.02 TB Free: 741.47 GB Available: 781.64 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 789 MB Shared values Size: 1.02 TB Free: 741.47 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 4.30 GB Shared values Size: 1.02 TB Free: 741.47 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.41 GB Shared values Size: 1.02 TB Free: 741.47 GB Available: 781.64 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 6 MB Shared values Size: 1.02 TB Free: 741.47 GB disk3s2 - t*****************p Filesystem: Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/t*****************p Used: 819.74 GB Size: 999.86 GB Free: 180.12 GB Network: Interface en1: AirPort 802.11 a/b/g/n/ac Interface en0: Ethernet Interface en4: iPhone Interface en5: iPhone 2 Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6 (21G115) Time since boot: About 2 days Notifications: Safari.app 4 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.amazon.music.plist Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/CouponPrinter-FireFox.plugin Plugin: /Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin101750.plugin Plugin: ~/Library/Internet Plug-Ins/BrowserPlus_2.9.8.plugin Plugin: ~/Library/Internet Plug-Ins/fbplugin_1_0_1.plugin Preference panel: ~/Library/PreferencePanes/BrowserPlusPrefs.prefPane Preference panel: /Library/PreferencePanes/NTFSforMacOSX.prefPane Apps: 3 Old Applications: 16 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.4) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.2) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0.3) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0.3) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.4) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0.1) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2.1) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.3) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0.2) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.0.2) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (4.2.4 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] Kodak_PrinterDock_Merge.kext - com.kodak.print.printerdock.merge (1.0.0) [Not Loaded] LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.16.11) [Not Loaded] OlympusDSCDriver.kext - com.olympus.CamBlockCommandsDevice (2.0.0) [Not Loaded] OlympusDSCSCSIDriver.kext - com.olympus.CamBlockCommandsDeviceUP (2.0.0) [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (2.8.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.69.0 - SDK 10.6) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (11.7.10 - SDK 10.8) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 234 Apple tasks [Running] 109 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 211 Apple tasks [Running] 130 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-08-03) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-07-08) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-10-17) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-10-17) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-10-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-10-21) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Running] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2021-10-02) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-07-08) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-10-17) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-10-11) User Launch Agents: [Other] com.amazon.cloud-player.plist (Not signed - installed 2014-04-18) [Running] com.amazon.music.plist (Not signed - installed 2017-04-02) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-20) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-20) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-10-21) User Login Items: [Running] Adobe Acrobat Reader DC (Adobe Inc. - installed 2022-04-20) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] App for Instagram Helper (App Store - installed 2016-01-16) Modern Login Item /Applications/App for Instagram.app/Contents/Library/LoginItems/App for Instagram Helper.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-09-21) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-10-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-10-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] HP Device Monitor (HP Inc. - installed 2020-11-02) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-08-07) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2013-03-23) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-08-07) CouponPrinter-FireFox: Version 1.0.11 (? - installed 2009-01-13) iPhotoPhotocast: 7.0 (Apple - installed 2013-04-20) AmazonMP3DownloaderPlugin101750: (?) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-12) 3rd Party Preference panels: BrowserPlus (? - installed 2016-01-04) Paragon NTFS for Mac OS X (? - installed 2016-06-01) Backup: Time Machine information is limited without Full Disk Access Destinations: t*****************p [Local] (Last used) 24 local snapshots Oldest local snapshot: 2022-10-22 15:26:20 Last local snapshot: 2022-10-23 14:31:42 Performance: System Load: 2.51 (1 min ago) 2.24 (5 min ago) 2.61 (15 min ago) Nominal I/O usage: 51.59 MB/s File system: 39.93 seconds Write speed: 258 MB/s Read speed: 754 MB/s CPU Usage Snapshot: Type Overall System: 32 % User: 21 % Idle: 47 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Safari 52.46 % (Apple) com.apple.WebKit.WebContent (6) 40.72 % (Apple) RTProtectionDaemon 27.40 % (Malwarebytes Corporation) system_profiler (2) 26.30 % (Apple) kernel_task 20.15 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (6) 2.00 GB (Apple) Safari 569 MB (Apple) system_profiler (2) 472 MB (Apple) com.apple.WebKit.WebContent (5) 179 MB (Apple) kernel_task 169 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 119 MB / 2 MB (Apple) mDNSResponder 100 MB / 11 MB (Apple) com.apple.WebKit.Networking 2 MB / 1 MB (Apple) apsd 633 KB / 303 KB (Apple) netbiosd 565 KB / 120 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Safari 24 (Apple) RTProtectionDaemon 13 (Malwarebytes Corporation) WindowServer 3 (Apple) com.apple.appkit.xpc.openAndSavePanelService 0 (Apple) com.apple.WebKit.WebContent (6) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 15 MB Used RAM: 5.95 GB Cached files: 2.03 GB Available RAM: 2.05 GB Swap Used: 506 MB Software Installs (past 60 days): Install Date Name (Version) 2022-08-25 macOS 12.5.1 (12.5.1) 2022-09-20 macOS 12.6 (12.6) 2022-09-21 HP Smart (13.9.2.1401) 2022-09-21 Safari (16.0) 2022-09-23 Grammarly for Safari (9.63) 2022-10-05 Kindle (1.39.0) 2022-10-11 Microsoft AutoUpdate (4.52.22100900) 2022-10-13 Microsoft Excel (16.66.22101101) 2022-10-13 Microsoft OneNote (16.66.22101101) 2022-10-13 Microsoft PowerPoint (16.66.22101101) 2022-10-13 Microsoft Word (16.66.22101101) 2022-10-14 XProtectPlistConfigData (2163) 2022-10-14 XProtectPayloads (78) 2022-10-17 Mobile Device (1.0.0.0) 2022-10-21 Microsoft Teams (1.00.527260) Clean up: ~/Library/LaunchAgents/com.amazon.cloud-player.plist /Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper Executable not found Diagnostics Information (past 7-30 days): 2022-10-22 08:24:02 Safari.app High CPU Use Executable: /Applications/Safari.app 2022-10-20 14:07:52 RdrCEF Crash (3 times) Executable: /Applications/Adobe Acrobat Reader DC.app iPhoneRestore Unknown 2022-10-21 07:53:30 Kernel Panic Details: panic(cpu 1 caller 0xffffff802297999f): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff902b885700: 4 threads: pid 107: watchdogd Kernel Panic Details: {"files_to_attach":["\/Library\/Logs\/DiagnosticReports\/Kernel-2022-1 0-21-075330.panic"],"component_id":"609969","log_path":"\/Library\/Log s\/DiagnosticReports\/Kernel-2022-10-21-075330.panic","panic_string":" panic(cpu 1 caller 0xffffff802297999f): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds\nservice: logd, total successful checkins since wake (85063 seconds ago): 8507, last s uccessful checkin: 0 seconds ago\nservice: WindowServer, total success ful checkins since wake (85063 seconds ago): 8493, last successful che ckin: 120 seconds ago\nservice: opendirectoryd, total successful check ins since wake (85063 seconds ago): 8507, last successful checkin: 0 s econds ago\n\nPanicked task 0xffffff902b885700: 4 threads: pid 107: wa tchdogd\nBacktrace (CPU 1), panicked thread: 0xffffff94f81baaa0, Frame : Return Address\n0xffffffa06db9b690 : 0xffffff801f47fdad \n0xffffffa 06db9b6e0 : 0xffffff801f5e10d6 \n0xffffffa06db9b720 : 0xffffff801f5d04 43 \n0xffffffa06db9b770 : 0xffffff801f41fa70 2022-10-23 12:23:28 Grammarly Safari Extension Crash (25 times) Executable: /Applications/Grammarly for Safari.app 2022-10-22 10:17:21 com.apple.WebKit.WebContent High CPU Use (5 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-10-21 08:49:32 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter End of report