EtreCheck version: 5.2 (5029) Report generated: 2019-06-17 16:44:48 Download EtreCheck from https://etrecheck.com Runtime: 2:04 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Mail app opens itself in a new window. It is already started, but the new window displays randomly and does not appear to be associated with any new incoming mail. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 1 3.4 GHz Intel Core i5 (i5-7500) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 2400  ok BANK 0/DIMM1 - 4 GB DDR4 2400  ok BANK 1/DIMM0 - 4 GB DDR4 2400  ok BANK 1/DIMM1 - 4 GB DDR4 2400  ok Video Information: Radeon Pro 570 - VRAM: 4 GB iMac 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 146.65 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.23 GB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 146.65 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.23 GB used) disk3 - PHD 3.0 Silicon-Power 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - B****p (Journaled HFS+) 741.32 GB (391.64 GB used) disk3s3 - F***s (Journaled HFS+) 58.00 GB (5.26 GB used) disk3s4 - P*********e (Journaled HFS+) 200.27 GB (9.23 GB used) Mounted Volumes: disk2s1 - Macintosh HD 1.03 TB (872.71 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] (Shared - 3.23 GB used) APFS Mount point: /private/var/vm disk3s2 - B****p 741.32 GB (349.68 GB free) Journaled HFS+ Mount point: /Volumes/B****p disk3s3 - F***s 58.00 GB (52.74 GB free) Journaled HFS+ Mount point: /Volumes/F***s Owners enabled: No disk3s4 - P*********e 200.27 GB (191.05 GB free) Journaled HFS+ Mount point: /Volumes/P*********e Owners enabled: No Network: Interface usbmodem1414100: MT65xx Preloader Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.5 (18F132) Time since boot: About 27 days Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: CleanMyMac 32-bit Applications: 8 32-bit apps Kernel Extensions: /Library/Extensions FTDIKext.kext (1.0 - SDK 10.12) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 150 Apple tasks [Running] 134 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 162 Apple tasks [Running] 133 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-16) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-05-27) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-14) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-14) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-06-12) [Not Loaded] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2018-03-14) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-05-27) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-14) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-11-29) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-04) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-06-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-02-10) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2018-04-03) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-04-11) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-06-13) [Running] com.hp.productresearch.plist (HP Inc. - installed 2019-05-21) [Running] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2019-06-13) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2019-06-02) User Login Items: cryptoticker Helper (App Store - installed 2019-05-26) (Modern Login Item - /Applications/Coin Tick.app/Contents/Library/LoginItems/cryptoticker Helper.app) Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-15) FlashPlayer-10.6: 32.0.0.101 (Adobe Systems, Inc. - installed 2018-12-05) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-15) Flash Player: 32.0.0.101 (Adobe Systems, Inc. - installed 2018-12-05) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-05-27) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21) BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-21) AirPlay: 2.0 (Apple - installed 2019-05-21) AppleAVBAudio: 740.1 (Apple - installed 2019-05-21) BridgeAudioSP: 5.46 (Apple - installed 2019-05-21) iSightAudio: 7.7.3 (Apple - installed 2019-05-21) 3rd Party Preference Panes: Flash Player (installed 2018-11-29) Time Machine: Time Machine information not available without Full Drive Access. 24 local snapshots Oldest local snapshot: 2019-06-16 17:24:07 Last local snapshot: 2019-06-17 16:25:07 Performance: System Load: 0.86 (1 min ago) 0.84 (5 min ago) 0.85 (15 min ago) Nominal I/O speed: 0.19 MB/s File system: 24.69 seconds Write speed: 485 MB/s Read speed: 1466 MB/s CPU Usage Snapshot: Type Overall System 3 % User 2 % Idle 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 11.49 % (?) EtreCheck 3.53 % (App Store) HP Device Monitor 1.13 % (HP Inc.) Terminal 0.69 % (Apple) CleanMyMac X HealthMonitor 0.35 % (? - ~/Library/Application Support/CleanMyMac X/CleanMyMac X HealthMonitor.app) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe Desktop Service 852 MB (Adobe Systems, Inc.) EtreCheck 610 MB (App Store) Mail 483 MB (Apple) Dock 439 MB (Apple) accountsd 281 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 233 MB / 37 MB (Apple) Dropbox 10 MB / 9 MB (Dropbox, Inc.) bfgminer 3 MB / 1 MB (?) Mail 947 KB / 443 KB (Apple) netbiosd 192 KB / 2 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 409 MB Used RAM: 10.85 GB Cached files: 4.76 GB Available RAM: 5.15 GB Swap Used: 51 MB Software Installs (past 30 days): Install Date Name (Version) 2019-05-20 PhotoScape X (3.0.3) 2019-05-26 Coin Tick (2.41) 2019-05-27 Pixelmator (3.8.4) 2019-06-03 OneDrive (19.062.0331) 2019-06-11 Debit & Credit (3.0.3) 2019-06-12 Microsoft AutoUpdate 2019-06-12 Microsoft OneNote 2019-06-12 Microsoft Word 2019-06-12 Microsoft PowerPoint 2019-06-12 Microsoft Excel 2019-06-15 Speedtest (1.6) 2019-06-17 Affinity Photo (1.7.1) 2019-06-17 Gatekeeper Configuration Data (169) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report