EtreCheck version: 5.4.8 (5091) Report generated: 2020-02-24 16:22:17 Download EtreCheck from https://etrecheck.com Runtime: 3:39 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues:     Anything that appears on this list needs immediate attention.     Low disk space - This machine is running critically low on free hard drive space.     More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.     Clean up - There are orphan files that could be removed.     Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.     System modifications - There are a large number of system modifications running in the background.     32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.     Limited drive access - More information may be available with Full Drive Access. Hardware Information:     iMac (27-inch, Late 2012)     iMac Model: iMac13,2     1 3.4 GHz Intel Core i7 (i7-3770) CPU: 4-core     16 GB RAM - Upgradeable         BANK 0/DIMM0 - 4 GB DDR3 1600          BANK 1/DIMM0 - 4 GB DDR3 1600          BANK 0/DIMM1 - 4 GB DDR3 1600          BANK 1/DIMM1 - 4 GB DDR3 1600  Video Information:     NVIDIA GeForce GTX 675MX - VRAM: 1024 MB         iMac 2560 x 1440         S24B300 1920 x 1080 Drives:     disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes)     Internal SATA 6 Gigabit Serial ATA         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [Fusion Drive] 120.99 GB             disk2 - Macintosh HD (Journaled HFS+) 1.11 TB (1.09 TB used)         disk0s3 - B*******X 134 MB     disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)     Internal SATA 3 Gigabit Serial ATA         disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk1s2 [Fusion Drive] 999.34 GB             disk2 - Macintosh HD (Journaled HFS+) 1.11 TB (1.09 TB used)         disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes:     disk2 - Macintosh HD         1.11 TB (1.09 TB used, 18.94 GB available, 18.93 GB free)         Journaled HFS+         Mount point: / Network:     Interface en0: Ethernet     Interface en6: iPad     Interface en1: DITAL-5G              Interface en5: iPhone     Interface en4: Bluetooth PAN System Software:     macOS High Sierra 10.13.6 (17G8030)     Time since boot: About 2 hours Configuration Profiles:     This computer has configuration profiles installed. Notifications:     Notifications not available without Full Drive Access. Security:     Gatekeeper: Enabled     System Integrity Protection: Enabled 
    Antivirus software: Apple, ClamXAV, and CleanMyMac Unsigned Files:     Launchd: /Library/LaunchAgents/com.dymo.dls.webservice.plist         Executable: /Library/Frameworks/DYMO/SDK/DYMO.DLS.Printing.Host.app/Contents/MacOS/DYMO.DLS.Printing.Host         Details: Exact match found in the whitelist - probably OK     Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist         Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public         Details: Exact match found in the whitelist - probably OK     Launchd: ~/Library/LaunchAgents/com.leapfrog.connect2.lflauncher.plist         Executable: ~/Library/Application Support/Leapfrog/LeapFrogLauncher.app/Contents/MacOS/LeapFrogLauncher         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/uk.co.canimaansoftware.ClamXAV.UninstallWatcher.plist         Executable: /usr/local/ClamXAV3/bin/Uninstall.app         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist         Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist         Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist         Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/at.obdev.littlesnitchd.plist         Executable: /Library/Little Snitch/Little Snitch Daemon.bundle/Contents/_MASReceipt/Hooker         Details: Exact match found in the whitelist - probably OK     Launchd: ~/Library/Application Support/Steam/com.valvesoftware.steam.ipctool.plist         Executable: ~/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/ipcserver         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist         Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist         Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist         Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/com.rim.BBDaemon.plist         Executable: /Library/Application Support/BlackBerry/BBDaemon         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist         Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/com.hikvision.iVMS-4200.plist         Executable: /Library/PrivilegedHelperTools/com.hikvision.iVMS-4200         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist         Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard         Details: Exact match found in the whitelist - probably OK     Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist         Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app         Details: Exact match found in the whitelist - probably OK     Safari Extension: "Open In" button for Internet Explorer     Login Item: /Applications/BusyCal.app/Contents/Library/LoginItems/N4RA379GBW.com.busymac.busycal2.alarm.app 32-bit Applications:     84 32-bit apps Kernel Extensions:     /Applications/Aimersoft Video Converter Ultimate.app         SystemAudioRecorder.kext (WonBo Technology Co., Ltd, 1.1.0 - SDK 10.6)     /Applications/Capture One 12.app         LeafFwXDriverMatcher64.kext (Phase One A/S, 1.2.0d1)     /Applications/TechTool Pro 10.app         spdKernel.kext (Micromat, Inc., 1.0 - SDK 10.11)         spdKernel_10.8.kext (Micromat, Inc., 1.0 - SDK 10.8)     /Applications/Transmit/Transmit.app         transmitdiskfs.kext (4.0.0 - SDK 10.6)     /Library/Extensions         LittleSnitch.kext (Objective Development Software GmbH, 4.0.3 - SDK 10.11)         Soundflower.kext (Seth Willits, 1.6.7 - SDK 10.10)         TrustedDataSCSIDriver.kext (Drobo, Inc., 1.9.1 - SDK 10.10)         DisplayLinkDriver.kext (DisplayLink Corp, 4.3 (206) - SDK 10.11)         DroboTBT.kext (Drobo, Inc., 1.4 - SDK 10.10)         klif.kext (Kaspersky Lab UK Limited, 3.4.1a26)         klnke.kext (Kaspersky Lab UK Limited, 2.1.0)     /System/Library/Extensions         DymoUsbPrinterClassDriver.kext (1.1 - SDK 10.11)         LfEtherConfig.kext (2.0)         LfConnectDriver.kext (1.11.1 - SDK 10.10)         RIMBBUSB.kext (0.0.97)         RIMBBVSP.kext (0.0.97) Startup Items:     ProTec6 Path: /Library/StartupItems/ProTec6 System Launch Agents:     [Not Loaded] 15 Apple tasks     [Loaded] 158 Apple tasks     [Running] 121 Apple tasks System Launch Daemons:     [Not Loaded] 38 Apple tasks     [Loaded] 182 Apple tasks     [Running] 117 Apple tasks Launch Agents:     [Loaded] 73YQY62QM3.com.displaylink.DisplayLinkAPServer.plist (DisplayLink Corp - installed 2019-09-23)     [Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-10-31)     [Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-10-31)     [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-03-28)     [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-13)     [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-03-29)     [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-24)     [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-24)     [Not Loaded] com.displaylink.useragent-prelogin.plist (DisplayLink Corp - installed 2019-09-23)     [Running] com.displaylink.useragent.plist (DisplayLink Corp - installed 2019-09-23)     [Running] com.dymo.dls.webservice.plist (? 77c41eb - installed 2017-09-13)     [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-02-06)     [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-02-06)     [Not Loaded] com.oracle.java.Java-Updater.plist (? 8236e4b8 - installed 2017-10-10)     [Running] com.rim.BBAlbumArtCacher.plist (? e61f56c4 - installed 2013-06-25)     [Running] com.rim.BBLaunchAgent.plist (? dcf2726d - installed 2013-08-28)     [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-08-27)     [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-08-27)     [Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2014-05-17)     [Loaded] uk.co.canimaansoftware.ClamXAV.UninstallWatcher.plist (? 1a8846e0 - installed 2018-09-26) Launch Daemons:     [Running] at.obdev.littlesnitchd.plist (? d0208090 - installed 2018-10-31)     [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2017-09-20)     [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07)     [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07)     [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2013-07-23)     [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-03-29)     [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-24)     [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-27)     [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-26)     [Loaded] com.bombich.ccc.plist (? 41245744 - installed 2014-05-28)     [Running] com.datarobotics.ddservice64d.plist (Drobo, Inc. - installed 2019-03-06)     [Running] com.displaylink.displaylinkmanager.plist (DisplayLink Corp - installed 2019-09-23)     [Not Loaded] com.dymo.pnpd.plist (? 0 - installed 2017-09-13)     [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-02-06)     [Loaded] com.hikvision.iVMS-4200.plist (? 3f4e5ed4 - installed 2015-09-02)     [Loaded] com.leapfrog.connect2.authdaemon.plist (? 478a129b - installed 2015-04-16)     [Loaded] com.macpaw.CleanMyMac2.Agent.plist (? 753d8be6 - installed 2015-07-28)     [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)     [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-10-10)     [Running] com.rim.BBDaemon.plist (? 9f895e8a - installed 2013-06-25)     [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-08-27)     [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-08-27)     [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2014-05-17)     [Other] uk.co.canimaansoftware.ClamXAV.Engine.plist (? c1636c12 - installed 2018-09-26)     [Running] uk.co.canimaansoftware.ClamXAV.HelperTool.plist (Mark Allan - installed 2018-09-26)     [Loaded] uk.co.canimaansoftware.ClamXAV.HelperToolUpdater.plist (Mark Allan - installed 2018-09-26) User Launch Agents:     [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2013-07-23)     [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-04-25)     [Running] com.leapfrog.connect2.lflauncher.plist (? 0 - installed 2015-04-16)     [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-12-07)     [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2020-02-24)     [Other] mega.mac.megaupdater.plist (? 0 - installed 2019-12-18) User Login Items:     [Running] N4RA379GBW.com.busymac.busycal2.alarm (? - installed 2016-03-05)         Modern Login Item         /Applications/BusyCal.app/Contents/Library/LoginItems/N4RA379GBW.com.busymac.busycal2.alarm.app     [Running] Garmin Express Service (Garmin International - installed 2019-11-07)         Modern Login Item         /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app     [Not Loaded] crashreporter (Garmin International - installed 2019-11-07)         Modern Login Item         /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app     [Not Loaded] ApplicationUpdater (Garmin International - installed 2019-11-07)         Modern Login Item         /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app     [Loaded] StartUpHelper (Spotify - installed 2020-02-17)         Modern Login Item         /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app     [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-04-11)         Modern Login Item         /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins:     WebVideoPlugin: 3.0.5.26 (? - installed 2015-09-02)     Unity Web Player: UnityPlayer version 5.3.2f1 (? - installed 2016-02-16)     DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2019-02-25)     DYMO Safari Addin: (Sanford, L.P. - installed 2019-02-25)     AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-03-29)     FlashPlayer-10.6: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-12)     AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-02-13)     Silverlight: 5.1.30317.0 (? - installed 2014-04-24)     Flash Player: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-12)     SharePointBrowserPlugin: 14.5.9 (? - installed 2015-12-22)     AdobePDFViewer: 20.006.20034 (Adobe Systems, Inc. - installed 2020-02-13)     GarminGpsControl: 4.2.0.0 (? - installed 2014-03-31)     JavaAppletPlugin: Java 8 Update 144 build 01 (? - installed 2017-10-10) Audio Plug-ins:     BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-09-23)     iSightAudio: 7.7.3 (Apple - installed 2019-09-23)     AirPlay: 2.0 (Apple - installed 2019-09-23)     AppleAVBAudio: 683.1 (Apple - installed 2019-09-23)     BridgeAudioSP: 4.69.2 (Apple - installed 2019-09-23)     AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-23) Safari Extensions:     "Open In" button for Internet Explorer - Unknown (installed ) 3rd Party Preference Panes:     Flash Player (installed 2020-01-27)     Java (installed 2017-07-22) Time Machine:     Time Machine information not available without Full Drive Access. Performance:     System Load: 2.54 (1 min ago) 2.74 (5 min ago) 2.71 (15 min ago)     Nominal I/O speed: 1.64 MB/s     File system: 24.00 seconds     Write speed:  74 MB/s     Read speed:  120 MB/s CPU Usage Snapshot:     Type Overall     System 5 %     User 4 %     Idle 90 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     Other processes 53.84 % (?)     helpd 6.59 % (Apple)     EtreCheck 4.88 % (App Store)     Google Chrome Helper (GPU) 4.55 % (Google, Inc.)     Google Chrome 3.88 % (Google, Inc.) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     EtreCheck 633 MB (App Store)     Google Chrome 339 MB (Google, Inc.)     Mail 227 MB (Apple)     Google Chrome Helper (GPU) 220 MB (Google, Inc.)     Adobe Desktop Service 218 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     Other processes 1 MB / 87 KB (?)     Spotify 443 KB / 31 KB (Spotify)     Mail 39 KB / 18 KB (Apple)     steam_osx 4 KB / 3 KB (Valve Corporation)     com.apple.geod 4 KB / 1 KB (Apple) Virtual Memory Information:     Physical RAM: 16 GB     Free RAM: 19 MB     Used RAM: 13.00 GB     Cached files: 2.98 GB     Available RAM: 3.00 GB     Swap Used: 0 B Software Installs (past 30 days):     Install Date Name (Version)     2020-02-01 Portraiture 3 Plug-in for Lightroom (build 3522)     2020-02-01 Portraiture 3 Plug-in for Photoshop (build 3522)     2020-02-01 Professional Plugin Suite for Photoshop (build 1720)     2020-02-10 Topaz Detail 3     2020-02-12 Adobe Flash Player     2020-02-13 ARMDC Agent Installer     2020-02-13 Adobe Acrobat DC (20.006.20034)     2020-02-21 XProtectPlistConfigData (2114)     2020-02-21 MRTConfigData (1.55)     2020-02-24 EtreCheck (5.4.8) Clean up:     ~/Library/LaunchAgents/mega.mac.megaupdater.plist         /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater         Executable not found     /Library/LaunchDaemons/uk.co.canimaansoftware.ClamXAV.Engine.plist         /usr/local/ClamXAV3/sbin/clamd         Executable not found Diagnostics Information (past 7-30 days):     Directory /Library/Logs/DiagnosticReports is not accessible.     Enable Full Drive Access to see more information. End of report