EtreCheckPro version: 6.4.2 (6E007) Report generated: 2021-03-17 06:13:53 Download EtreCheckPro from https://etrecheck.com Runtime: 9:28 Performance: Poor Problem: Computer is too slow Description: Computer takes a looonnnggg time to open apps and webpages. Start up t ime is a few minutes. Apps freeze. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.07 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.07 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 149.23 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 435 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.07 GB used, 830.53 GB available, 829.07 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 149.23 GB used, 830.53 GB available, 829.07 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Preboot [APFS Preboot] 1000.00 GB (Shared - 435 MB used, 829.07 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 829.07 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 1000.00 GB (Shared - 2 MB used, 829.07 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 97.73 GB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About a day Notifications: Evernote.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Kernel Extensions: /Library/Extensions [Not Loaded] DymoUsbPrinterClassDriver.kext - com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.14) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 174 Apple tasks [Running] 139 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 191 Apple tasks [Running] 132 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-03-02) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-01-15) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-01-15) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2021-01-15) [Running] com.dymo.dls.webservice.plist (Sanford, L.P. - installed 2019-12-06) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-02) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-01-15) [Running] com.dymo.pnpd.plist (Sanford, L.P. - installed 2019-12-06) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-23) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-01-21) [Running] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Running] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) User Login Items: [Loaded] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-03-11) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] Evernote Login Helper (App Store - installed 2021-03-01) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] Messenger Login Helper (App Store - installed 2021-02-26) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2021-02-19) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-11) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-11) DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2019-12-06) DYMO Safari Addin: (Sanford, L.P. - installed 2019-12-06) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-03-02) Safari Extensions: Evernote Web Clipper (App Store - installed 2021-01-07) Webex Meetings (Cisco - installed 2020-09-15) Backup: Time Machine Not Configured! Performance: System Load: 1.39 (1 min ago) 1.40 (5 min ago) 1.44 (15 min ago) Nominal I/O speed: 0.05 MB/s File system: 121.03 seconds (timed out) Write speed: 44 MB/s Read speed: 30 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.50 % (Etresoft, Inc.) com.apple.WebKit.WebContent (4) 8.36 % (Apple) WindowServer 6.54 % (Apple) com.apple.siri.embeddedspeech 3.20 % (Apple) kernel_task 1.60 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (4) 812 MB (Apple) EtreCheckPro 351 MB (Etresoft, Inc.) Finder 212 MB (Apple) Adobe CEF Helper (Renderer) 174 MB (Adobe Inc.) Safari 156 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 6 MB / 215 KB (Apple) mDNSResponder 1013 KB / 488 KB (Apple) apsd 141 KB / 353 KB (Apple) netbiosd 89 KB / 26 KB (Apple) cloudd 46 KB / 24 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.WebKit.WebContent (4) 7 (Apple) Safari 3 (Apple) WindowServer 3 (Apple) Creative Cloud 0 (Adobe Inc.) ControlCenter 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 220 MB Used RAM: 4.80 GB Cached files: 2.99 GB Available RAM: 3.20 GB Swap Used: 15 MB Software Installs (past 30 days): Install Date Name (Version) 2021-02-20 Adobe Acrobat Reader DC (21.001.20138) (21.001.20138) 2021-02-26 Adobe Acrobat Reader DC (21.001.20142) (21.001.20142) 2021-02-26 Messenger (91.5.119) 2021-03-01 Evernote (10.8.6) 2021-03-05 XProtectPlistConfigData (2141) 2021-03-08 macOS 11.2.2 (11.2.2) 2021-03-11 macOS 11.2.3 (11.2.3) 2021-03-11 MRTConfigData (1.75) 2021-03-11 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145) 2021-03-13 Microsoft To Do (2.39.1) Diagnostics Information (past 7-30 days): 2021-03-15 08:49:48 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: dyld3 mode Bundle controller class: BrowserBundleController End of report