EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-03-21 13:50:28 Download EtreCheckPro from https://etrecheck.com Runtime: 3:09 Performance: Excellent Problem: Computer is restarting Description: When I close the lid of my Laptop, it shuts down completely. I attempt ed various methods suggested by online resources which have not worked . Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M2, 2022) Status: Supported MacBook Air Model: Mac14,2 Apple M2 (m2) CPU: 8-core 24 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 1041 Video Information: Apple M2 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP1024Z 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 1% used, 35.66 TB written, 100% health, 98 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (2 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (11.15 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.15 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (6.93 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.04 GB used) disk3s4 - Update (APFS) (8 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (510.12 GB used) disk3s6 - VM (APFS) [APFS VM] (1.07 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.87 GB used) disk2s2 - Update (APFS) (3 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 2 MB Shared values Size: 524 MB Free: 505 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.15 GB Shared values Size: 994.66 GB Free: 464.14 GB Available: 547.05 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 6.93 GB Shared values Size: 994.66 GB Free: 464.14 GB Available: 547.05 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 8 MB Shared values Size: 994.66 GB Free: 464.14 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 510.12 GB Shared values Size: 994.66 GB Free: 464.14 GB Available: 547.05 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 994.66 GB Free: 464.14 GB Available: 547.05 GB USB: USB 3.1 bus <Empty> USB 3.1 bus <Empty> Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en9: AX88179A Interface en10: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge Interface en5: iPhone Interface en11: iPad System Software: macOS Sequoia 15.3.2 (24D81) Installed 2025-03-21 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple and AdGuard Unsigned Files: Launchd: /Library/LaunchAgents/edu.fis.resetDefaultPrinter.plist Executable: /Library/LaunchAgents/edu.fis.resetDefaultPrinter.sh Details: Gatekeeper bypass Running app: /Applications/Hidden Bar.app/Contents/MacOS/Hidden Bar Running app: /Applications/Hidden Bar.app/Contents/Library/LoginItems/LauncherApplication.app Login Item: /Applications/Steam.app Login Item: /Applications/Hidden Bar.app/Contents/Library/LoginItems/LauncherApplication.app Apps: 64 System Extensions: [Running] TunnelBear - version 5.1.1 (TunnelBear, LLC - installed 2023-07-18) Application: /Applications/TunnelBear.app - version 5.1.1 (TunnelBear, LLC - installed 2023-07-18) Description: VPN Functionality [Running] NordVPN Threat Protection Pro™ - version 8.35.5 (Nordvpn S.A. - installed 2025-03-17) Application: /Applications/NordVPN.app - version 8.26.0 (Nordvpn S.A. - installed 2025-03-17) Description: System extension is used to scan files downloaded from the internet for malware. [Running] ProtonVPN WireGuard - version 4.4.0 (ProtonVPN AG - installed 2024-08-01) Application: /Applications/ProtonVPN.app - version 4.4.0 (ProtonVPN AG - installed 2024-08-01) Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (19.4.0 54962 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (19.4.0 54962 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (19.4.0 54962 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (19.4.0 54962 - SDK 10.9) /Library/Application Support/AdGuard Software/com.adguard.mac.adguard/kext [Not Loaded] com.adguard.nfext.kext - com.adguard.nfext (1.0.31 - SDK 12) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 198 Apple tasks [Running] 170 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 228 Apple tasks [Running] 198 Apple tasks Launch Daemons: [Other] com.adguard.mac.adguard.pac.plist (Adguard Software Limited - installed 2023-08-31) Executable: /Library/Application Support/AdGuard Software/com.adguard.mac.adguard/kext/adguard-pac [Loaded] com.adguard.mac.adguard.tun-helper.plist (Adguard Software Limited - installed 2023-08-31) Executable: /Library/Application Support/AdGuard Software/com.adguard.mac.adguard/kext/adguard-tun-helper [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-02-25) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06) <Empty> [Running] com.gopro.GoProWebcamDaemon.plist (GoPro, Inc. - installed 2023-06-26) Executable: /Library/CoreMediaIO/Plug-Ins/DAL/GoProWebCam.plugin/Contents/Resources/GoProWebcamDaemon [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2025-03-02) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-06-07) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-06-07) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-05-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-05-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-10-16) [Running] com.nordvpn.macos.helper.plist (Nordvpn S.A. - installed 2025-03-17) Executable: /Library/PrivilegedHelperTools/com.nordvpn.macos.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - Not found!) [Not Loaded] com.parallels.mobile.audioloader.launchd.plist (Not signed - Not found!) [Not Loaded] com.parallels.mobile.dispatcher.launchdaemon.plist (Not signed - installed 2023-01-07) Command: /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Dispatcher Service.app/Contents/MacOS/prl_pm_service --logfile /var/log/prl_disp_service_server.log --pidfile /var/run/prl_pm_service.pid [Not Loaded] com.parallels.toolbox.CleanDriveHelper.plist (Parallels International GmbH - installed 2023-08-31) Executable: /Library/PrivilegedHelperTools/com.parallels.toolbox.CleanDriveHelper [Not Loaded] com.parallels.toolbox.EnergySaverHelper.plist (Parallels International GmbH - installed 2023-01-05) Executable: /Library/PrivilegedHelperTools/com.parallels.toolbox.EnergySaverHelper [Not Loaded] com.parallels.toolbox.UninstallAppsHelper.plist (Parallels International GmbH - installed 2023-01-05) Executable: /Library/PrivilegedHelperTools/com.parallels.toolbox.UninstallAppsHelper [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2024-10-09) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Loaded] com.teamviewer.UninstallerHelper.plist (TeamViewer Germany GmbH - installed 2024-10-09) Executable: /Library/PrivilegedHelperTools/com.teamviewer.UninstallerHelper [Loaded] com.teamviewer.UninstallerWatcher.plist (TeamViewer Germany GmbH - installed 2024-10-09) Command: /Library/Application Support/TeamViewer/TeamViewerUninstaller.app/Contents/Helpers/com.teamviewer.UninstallerStarter --module Full [Loaded] org.chromium.chromoting.broker.plist (Google LLC - installed 2025-03-06) Executable: /Library/PrivilegedHelperTools/ChromeRemoteDesktopHost.app/Contents/MacOS/remoting_agent_process_broker [Not Loaded] org.eyebeam.selfcontrold.plist (Charles Stigler - installed 2024-03-08) Executable: /Library/PrivilegedHelperTools/org.eyebeam.selfcontrold [Not Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2023-01-26) Command: /opt/X11/libexec/privileged_startx -d /opt/X11/etc/X11/xinit/privileged_startx.d [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-12-16) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Loaded] com.corel.CorelUpdateHelperTask.agent.plist (Corel Corporation. - installed 2024-01-24) Command: /Library/Preferences/com.corel.CUH/CUH.app/Contents/MacOS/CUH -macSched [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) <Empty> [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) <Empty> [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2025-03-02) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-06-07) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-06-07) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-05-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-05-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (Not signed - installed 2023-01-07) Executable: /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Agent.app/Contents/MacOS/prl_deskctl_agent [Loaded] cz.myq.mdc.plist (MyQ, spol. s r.o. - installed 2024-01-29) Command: /usr/bin/open '/Applications/aQrate Desktop Client.app' [Loaded] edu.fis.resetDefaultPrinter.plist (Not signed - installed 2023-09-26) Executable: /Library/LaunchAgents/edu.fis.resetDefaultPrinter.sh [Not Loaded] edu.fis.resetDefaultPrinter.sh (Not signed - installed 2023-09-26) [Loaded] org.chromium.chromoting.plist (Google LLC - installed 2025-03-06) Command: /Library/PrivilegedHelperTools/ChromeRemoteDesktopHost.app/Contents/MacOS/remoting_me2me_host_service --run-from-launchd [Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2023-01-26) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz [Not Loaded] update.log (Not signed - installed 2023-05-15) [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2024-12-16) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2024-12-16) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Not Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (Not signed - installed 2023-01-10) Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini [Not Loaded] com.glouel.AerialUpdaterAgent.plist (Not signed - installed 2023-05-31) Command: /usr/bin/open '/Applications/Aerial Companion.app' [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-02-25) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) <Empty> [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) <Empty> [Not Loaded] com.parallels.mobile.startgui.launchagent.plist (Not signed - installed 2023-06-29) Command: /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard --autorun [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2025-03-20) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public [Loaded] org.languageTool.desktop.UninstallHelper.plist (LanguageTooler GmbH - installed 2025-03-21) Executable: ~/Library/Application Support/LanguageTool for Desktop/LanguageTool Uninstall Helper.app/Contents/MacOS/LanguageTool Uninstall Helper [Not Loaded] resetDefaultPrinter.sh (Not signed - installed 2023-08-16) User Login Items: [Running] AppCleaner SmartDelete (Julien Ramseier - installed 2023-07-23) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Loaded] LauncherApplication (Not signed - installed 2022-01-21) Modern Login Item /Applications/Hidden Bar.app/Contents/Library/LoginItems/LauncherApplication.app [Loaded] LanguageTool Launcher (LanguageTooler GmbH - installed 2025-03-12) Modern Login Item /Applications/LanguageTool for Desktop.app/Contents/Library/LoginItems/LauncherApplication.app [Loaded] MonitorControlHelper (Joni Van Roost - installed 2023-09-09) Modern Login Item /Applications/MonitorControl.app/Contents/Library/LoginItems/MonitorControlHelper.app [Not Loaded] NordVPNLauncher Sideload (Nordvpn S.A. - installed 2025-03-17) Modern Login Item /Applications/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher Sideload.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-06-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-06-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2024-08-01) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Loaded] StartUpHelper (Spotify - installed 2025-03-15) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] Steam (Not signed - installed 2023-08-19) Application /Applications/Steam.app [Not Loaded] TunnelBearLauncher (TunnelBear, LLC - installed 2023-07-18) Modern Login Item /Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearLauncher.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-03-06) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-03-06) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app [Not Loaded] HotspotShieldHelper (App Store - installed 2024-06-29) Modern Login Item ~/Downloads/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app [Not Loaded] StartAtLoginHelper (App Store - installed 2024-06-29) Modern Login Item ~/Downloads/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app Applications: 796 Apple apps 344 3rd party apps 89 x86-only apps 63 unsigned apps App Extensions: Widgets: [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WidgetExtension - /Applications/Wolt.app Safari extensions: [Loaded] "Open In" button for Edge - /Applications/Parallels Desktop.app [Loaded] Screenshot Page Safari Extension - /Applications/Parallels Toolbox.app/Contents/Applications/Screenshot Page.app [Loaded] Download Video - /Applications/Parallels Toolbox.app/Contents/Applications/Download Video.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.localized/WhatsApp.app [Loaded] OneSignalNotificationServiceExtension - /Applications/Airlines Manager.app [Loaded] NotificationExtension - /Applications/Wolt.app Plugins: [Not Loaded] Intents - /Applications/WhatsApp.localized/WhatsApp.app File providers: [Loaded] Google Drive - /Applications/Google Drive.app [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app [Loaded] LanguageTool - /Applications/LanguageTool for Desktop.app [Loaded] Send with Windows Email App - /Applications/Parallels Desktop.app VPNs: [Loaded] HydraTunnelProvider - ~/Downloads/Hotspot Shield.app [Loaded] WireguardTunnelProvider - ~/Downloads/Hotspot Shield.app Finder sync extensions: [Loaded] FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: com.parallels.mobile.audio: 1.0 (Parallels International GmbH - installed 2023-01-07) MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2024-09-17) BlackHole2ch: 0.2.9 (Shenzhen imyfone Technology Co.Ltd. - installed 2023-03-25) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2023-06-30) SteamStreamingSpeakers: 0.2.10 (Valve Corporation - installed 2024-03-28) SteamStreamingMicrophone: 0.2.10 (Valve Corporation - installed 2024-03-28) CoreMediaIO Plug-ins: GoProWebCam: 1.0 (GoPro, Inc. - installed 2023-06-26) 3rd Party Preference panels: PrintOptionPane (Kyocera Document Solutions Inc. - installed 2024-01-29) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.89 (1 min ago) 27.29 (5 min ago) 28.26 (15 min ago) Nominal I/O usage: 20.68 MB/s File system: 10.31 seconds Write speed: 2822 MB/s Read speed: 1883 MB/s CPU Usage Snapshot: Type Overall System: 11 % User: 11 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) ApplicationsStorageExtension 55.58 % (Apple) Browser Helper (Renderer) (16) 22.08 % (The Browser Company of New York Inc.) WindowServer 18.70 % (Apple) EtreCheckPro 12.64 % (Etresoft, Inc.) kernel_task 8.74 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Browser Helper (Renderer) (16) 3.10 GB (The Browser Company of New York Inc.) EtreCheckPro 1.60 GB (Etresoft, Inc.) Arc 632 MB (The Browser Company of New York Inc.) NordVPN 611 MB (Nordvpn S.A.) MTLCompilerService (14) 350 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.nordvpn.macos.helper 33 MB / 4 MB (Nordvpn S.A.) mDNSResponder 6 MB / 734 KB (Apple) netbiosd 373 KB / 2 KB (Apple) localizationswitcherd 0 B / 0 B (Apple) ManagedSettingsAgent 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) ApplicationsStorageExtension 29 (Apple) WindowServer 8 (Apple) Browser Helper (Renderer) (16) 6 (The Browser Company of New York Inc.) Arc 3 (The Browser Company of New York Inc.) Browser Helper (GPU) 2 (The Browser Company of New York Inc.) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 4.81 GB Used RAM: 12.47 GB Cached files: 6.71 GB Available RAM: 11.53 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-01-21 com.nordvpn.macos (8.33.0) - Installer 2025-01-21 Chrome Remote Desktop Host (135.0.7049) - Installer 2025-01-23 Google Drive (105.0.1.0) - Installer 2025-01-25 Google Drive (0) - Installer 2025-01-27 Goodnotes (6.6.4) - App Store 2025-01-28 com.nordvpn.macos (8.33.1) - Installer 2025-01-29 XProtectCloudKitUpdate (5286) - XProtectUpdateService 2025-01-31 GarageBand (10.4.12) - App Store 2025-01-31 XProtectPlistConfigData (5286) - Software update 2025-02-02 Adobe Acrobat (24.005.20400) (24.005.20400) - Installer 2025-02-03 WhatsApp (25.1.10) - App Store 2025-02-03 Goodnotes (6.6.7) - App Store 2025-02-04 Logi Plugin Service (1.0) - Installer 2025-02-04 macOS 15.3 (15.3) - Software update 2025-02-04 RosettaUpdateAuto (1.0.0.0.1.1741264180) - Install on demand 2025-02-06 XProtectCloudKitUpdate (5287) - XProtectUpdateService 2025-02-06 XProtectPlistConfigData (5287) - Software update 2025-02-09 Bluebook Exams (1.13.5) - App Store 2025-02-11 com.nordvpn.macos (8.34.0) - Installer 2025-02-12 Google Drive (0) - Installer 2025-02-17 Goodnotes (6.6.10) - App Store 2025-02-17 WhatsApp (25.2.79) - App Store 2025-02-19 macOS 15.3.1 (15.3.1) - Software update 2025-02-19 RosettaUpdateAuto (1.0.0.0.1.1741264180) - Install on demand 2025-02-19 MRTConfigData (1.93) - Software update 2025-02-19 Gatekeeper Compatibility Data (1.0) - Software update 2025-02-23 Steam Streaming Audio (1) - Installer 2025-02-25 Chrome Remote Desktop Host (135.0.7049) - Installer 2025-02-27 Adobe Acrobat (24.005.20421) (24.005.20421) - Installer 2025-02-28 Goodnotes (6.6.13) - App Store 2025-02-28 XProtectCloudKitUpdate (5288) - XProtectUpdateService 2025-02-28 XProtectPlistConfigData (5288) - Software update 2025-03-02 Logi Plugin Service (1.0) - Installer 2025-03-03 Goodnotes (6.6.15) - App Store 2025-03-03 com.nordvpn.macos (8.34.1) - Installer 2025-03-04 WhatsApp (25.4.75) - App Store 2025-03-05 Google Drive (0) - Installer 2025-03-05 XProtectPlistConfigData (5289) - Software update 2025-03-05 XProtectPayloads (151) - Software update 2025-03-09 Goodnotes (6.6.16) - App Store 2025-03-12 XProtectCloudKitUpdate (5290) - XProtectUpdateService 2025-03-12 XProtectPlistConfigData (5290) - Software update 2025-03-12 com.nordvpn.macos (8.35.2) - Installer 2025-03-16 Goodnotes (6.6.18) - App Store 2025-03-17 Adobe Acrobat (25.001.20432) (25.001.20432) - Installer 2025-03-17 com.nordvpn.macos (8.35.5) - Installer 2025-03-18 WhatsApp (25.6.72) - App Store 2025-03-18 Chrome Remote Desktop Host (135.0.7049) - Installer 2025-03-20 Adobe Acrobat (25.001.20438) (25.001.20438) - Installer 2025-03-21 WhatsApp (25.7.77) - App Store 2025-03-21 macOS 15.3.2 (15.3.2) - Software update 2025-03-21 RosettaUpdateAuto (1.0.0.0.1.1741264180) - Install on demand Clean up: ~/Library/LaunchAgents/com.DigiDNA.iMazing2Mac.Mini.plist /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini Executable not found /Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Agent.app/Contents/MacOS/prl_deskctl_agent Executable not found ~/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard Executable not found /Library/LaunchDaemons/com.parallels.mobile.dispatcher.launchdaemon.plist /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Dispatcher Service.app/Contents/MacOS/prl_pm_service Executable not found ~/Library/LaunchAgents/com.glouel.AerialUpdaterAgent.plist /Applications/Aerial Companion.app Executable not found Diagnostics Information (past 60 days): 2025-03-21 13:37:39 Kernel Panic (7 times) First occurrence: 2025-03-17 08:33:08 Details: panic(cpu 2 caller 0xfffffe001f88aeec): DCP PANIC - ASSERT!AppleDCPDPT XPowerController.cpp:564 No device added after powering on the rails. HPD=0 - dcpav(27) Panicked task 0xfffffe24dda40878: 0 pages, 542 threads: pid 0: kernel_ task 2025-03-21 13:31:26 WindowServer Crash (2 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2025-03-21 13:25:20 Kernel Panic (2 times) First occurrence: 2025-03-21 12:26:38 Details: Unexpected uncategorized reset occurred after iBoot panic save memory init 2025-03-21 13:17:50 lsd Crash (6 times) First occurrence: 2025-03-21 13:17:37 Executable: /usr/libexec/lsd 2025-03-21 12:10:24 GoProWebcamDaemon Crash (54 times) First occurrence: 2025-03-14 14:36:18 Details: libsystem_c.dylib: abort() called 2025-03-20 13:45:13 photoanalysisd High CPU Use (2 times) First occurrence: 2025-03-16 22:56:14 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2025-03-19 23:21:59 apfsd High CPU Use (5 times) First occurrence: 2025-03-14 22:16:14 Executable: /usr/libexec/apfsd 2025-03-19 23:19:00 XprotectService High CPU Use (2 times) First occurrence: 2025-03-14 22:11:27 Executable: /System/Library/PrivateFrameworks/XprotectFramework.framework/Versions/A/XPCServices/XprotectService.xpc/Contents/MacOS/XprotectService 2025-03-19 21:56:08 com.nordvpn.macos.helper Crash (4 times) First occurrence: 2025-03-18 15:11:26 Executable: /Library/PrivilegedHelperTools/com.nordvpn.macos.helper 2025-03-18 11:20:23 java Crash Executable: /Applications/Modrinth App.app Details: libsystem_c.dylib: abort() called 2025-03-18 02:01:11 knowledgeconstructiond High CPU Use (2 times) First occurrence: 2025-03-14 23:28:52 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-03-18 01:12:28 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter End of report