EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-08-16 10:30:42 Download EtreCheckPro from https://etrecheck.com Runtime: 5:39 Performance: Below Average Problem: Computer is restarting Description: MacBook Air 2017, intel core i5, crashes every few minutes. panic(cpu 1 caller 0xffffff80061c57d6): Kernel trap at 0xffffff80062f4 584, type 6=invalid opcode, registers: CR0: 0x0000000080010033, CR2: 0x00007fc499800018, CR3: 0x000000025ea9e 04f, CR4: 0x00000000003626e0 RAX: 0x0000000000000000, RBX: 0xffffff867e022e00, RCX: 0x00000000fffff fff, RDX: 0x0000000000000080 RSP: 0xffffffa07eed3c50, RBP: 0xffffffa07eed3d20, RSI: 0xffffff9349127 400, RDI: 0xffffff9349e4f800 R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0xffffff9349127 400, R11: 0x0000000000000080 R12: 0x0000000000000002, R13: 0x00007ffee8508ea0, R14: 0xffffffa07eed3 d50, R15: 0x0000000000000000 RFL: 0x0000000000010297, RIP: 0xffffff80062f4584, CS: 0x0000000000000 008, SS: 0x0000000000000010 Fault CR2: 0x00007fc499800018, Error code: 0x0000000000000000, Fault C PU: 0x1, PL: 0, VF: 0 Backtrace (CPU 1), Frame : Return Address 0xffffffa07eed3670 : 0xffffff800608e04d 0xffffffa07eed36c0 : 0xffffff80061d4e13 0xffffffa07eed3700 : 0xffffff80061c540a 0xffffffa07eed3750 : 0xffffff8006032a2f 0xffffffa07eed3770 : 0xffffff800608d86d 0xffffffa07eed3890 : 0xffffff800608db63 0xffffffa07eed3900 : 0xffffff800689dc0a 0xffffffa07eed3970 : 0xffffff80061c57d6 0xffffffa07eed3af0 : 0xffffff80061c54bd 0xffffffa07eed3b40 : 0xffffff8006032a2f 0xffffffa07eed3b60 : 0xffffff80062f4584 0xffffffa07eed3d20 : 0xffffff80062f7580 0xffffffa07eed3f40 : 0xffffff800674001e 0xffffffa07eed3fa0 : 0xffffff80060331f6 Process name corresponding to current thread: coreservicesd Mac OS version: 20G95 Kernel version: Darwin Kernel Version 20.6.0: Wed Jun 23 00:26:31 PDT 2021; root:xnu-7 195.141.2~5/RELEASE_X86_64 Kernel UUID: FECBF22B-FBBE-36DE-9664-F12A7DD41D3D KernelCache slide: 0x0000000005e00000 KernelCache base: 0xffffff8006000000 Kernel slide: 0x0000000005e10000 Kernel text base: 0xffffff8006010000 __HIB text base: 0xffffff8005f00000 System model name: MacBookAir7,2 (Mac-937CB26E2E02BB01) System shutdown begun: NO Panic diags file available: YES (0x0) Hibernation exit count: 0 System uptime in nanoseconds: 47138600160 Last Sleep: absolute base_tsc base_nano Uptime : 0x0000000af9adfe84 Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000 Wake : 0x0000000000000000 0x0000000676c9c6b2 0x0000000000000000 last started kext at 42866478591: >!AUpstreamUserClient 3.6.8 (addr 0xffffff7fa0c1b000, size 12288) loaded kexts: >!AUpstreamUserClient 3.6.8 >AudioAUUC 1.70 >X86PlatformShim 1.0.0 >AGPM 122.1 >!APlatformEnabler 2.7.0d0 @fileutil 20.036.15 @filesystems.autofs 3.0 >!AGraphicsDevicePolicy 6.3.5 @AGDCPluginDisplayMetrics 6.3.5 >!AHDAHardwareConfigDriver 283.15 >!AHDA 283.15 >pmtelemetry 1 |IOUserEthernet 1.0.1 >usb.!UUserHCI 1 |IO!BSerialManager 8.0.5d7 >!AThunderboltIP 4.0.3 >!ASMCLMU 212 >AGDCBacklightControl 6.3.5 >!ABacklight 180.3 >!ACameraInterface 7.6.0 >eficheck 1 @Dont_Steal_Mac_OS_X 7.0.0 >!ALPC 3.1 >ACPI_SMC_PlatformPlugin 1.0.0 >!A!IBDWGraphics 16.0.5 >!AHV 1 >!ADiskImages2 1 >!A!ISlowAdaptiveClocking 4.0.0 >!A!IBDWGraphicsFramebuffer 16.0.5 >!AMCCSControl 1.14 >!AFIVRDriver 4.1.0 |IO!BUSBDFU 8.0.5d7 |SCSITaskUserClient 436.140.1 >!UCardReader 511.141.1 >!AFileSystemDriver 3.0.1 @filesystems.tmpfs 1 @filesystems.hfs.kext 556.100.11 @BootCache 40 @!AFSCompression.!AFSCompressionTypeZlib 1.0.0 @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1 >!ATopCaseHIDEventDriver 4050.1 @filesystems.apfs 1677.141.1 >!AAHCIPort 346.100.2 >AirPort.BrcmNIC 1400.1.1 @private.KextAudit 1.0 >!ASmartBatteryManager 161.0.0 >!ARTC 2.0 >!AACPIButtons 6.1 >!AHPET 1.8 >!ASMBIOS 2.1 >!AACPIEC 6.1 >!AAPIC 1.7 @!ASystemPolicy 2.0.0 @nke.applicationfirewall 311 |IOKitRegistryCompatibility 1 |EndpointSecurity 1 @kext.triggers 1.0 >!AGraphicsControl 6.3.5 >DspFuncLib 283.15 @kext.OSvKernDSPLib 529 |IOSerial!F 11 >!AThunderboltEDMSink 5.0.3 >!AThunderboltDPOutAdapter 8.1.4 |IOAVB!F 940.4 |IOEthernetAVB!C 1.1.0 >!ABacklightExpert 1.1.0 >IOPlatformPluginLegacy 1.0.0 >!ASMBusPCI 1.0.14d1 >X86PlatformPlugin 1.0.0 >IOPlatformPlugin!F 6.0.0d8 @!AGPUWrangler 6.3.5 |IONDRVSupport 585.1 @plugin.IOgPTPPlugin 985.2 |IOSlowAdaptiveClocking!F 1.0.0 >!AHDA!C 283.15 |IOHDA!F 283.15 |IOAudio!F 300.6.1 @vecLib.kext 1.2.0 |IOAccelerator!F2 442.9 @!AGraphicsDeviceControl 6.3.5 |IOGraphics!F 585.1 >!ASMBus!C 1.0.18d1 |Broadcom!BHost!CUSBTransport 8.0.5d7 |IO!BHost!CUSBTransport 8.0.5d7 |IO!BHost!CTransport 8.0.5d7 >usb.!UHub 1.2 >usb.cdc 5.0.0 >usb.networking 5.0.0 >usb.!UHostCompositeDevice 1.2 >!AThunderboltDPInAdapter 8.1.4 >!AThunderboltDPAdapter!F 8.1.4 >!AThunderboltPCIDownAdapter 4.1.1 >!ABSDKextStarter 3 |IOSurface 290.8.1 @filesystems.hfs.encodings.kext 1 >!AMultitouchDriver 4440.3 >!AInputDeviceSupport 4400.35 >!AHS!BDriver 4050.1 >IO!BHIDDriver 8.0.5d7 >!AHIDKeyboard 224 >!AHSSPIHIDDriver 61 >!AXsanScheme 3 |IOAHCIBlock!S 332 |IOAHCI!F 294.100.1 >!AThunderboltNHI 7.2.8 |IOThunderbolt!F 9.3.2 |IO80211!F 1200.12.2b1 |IOSkywalk!F 1 >mDNSOffloadUserClient 1.0.1b8 >corecapture 1.0.4 >usb.!UHostPacketFilter 1.0 |IOUSB!F 900.4.2 >!AHSSPISupport 61 >!A!ILpssSpi!C 3.0.60 >!A!ILpssI2C 3.0.60 >!A!ILpssGspi 3.0.60 >!A!ILpssDmac 3.0.60 >usb.!UXHCIPCI 1.2 >usb.!UXHCI 1.2 >!AEFINVRAM 2.1 >!AEFIRuntime 2.1 |IOSMBus!F 1.1 |IOHID!F 2.0.0 $!AImage4 3.0.0 |IOTimeSync!F 985.2 |IONetworking!F 3.4 >DiskImages 493.0.0 |IO!B!F 8.0.5d7 |IOReport!F 47 |IO!BPacketLogger 8.0.5d7 $quarantine 4 $sandbox 300.0 @kext.!AMatch 1.0.0d1 |CoreAnalytics!F 1 >!ASSE 1.0 >!AKeyStore 2 >!UTDM 511.141.1 |IOUSBMass!SDriver 184.140.2 |IOSCSIBlockCommandsDevice 436.140.1 |IO!S!F 2.1 |IOSCSIArchitectureModel!F 436.140.1 >!AMobileFileIntegrity 1.0.5 @kext.CoreTrust 1 >!AFDEKeyStore 28.30 >!AEffaceable!S 1.0 >!ACredentialManager 1.0 >KernelRelayHost 1 |IOUSBHost!F 1.2 >!UHostMergeProperties 1.2 >usb.!UCommon 1.0 >!ABusPower!C 1.0 >!ASEPManager 1.0.1 >IOSlaveProcessor 1 >!AACPIPlatform 6.1 >!ASMC 3.1.9 |IOPCI!F 2.9 |IOACPI!F 1.4 >watchdog 1 @kec.pthread 1 @kec.corecrypto 11.1 @kec.Libm 1 Major Issues:     Anything that appears on this list needs immediate attention.     No Time Machine backup - Time Machine backup not found.     Kernel panics - This system has experienced kernel panics that could be related to 3rd party software. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     More than one antivirus app - This computer has multiple antivirus apps installed.     Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.     System modifications - There are a large number of system modifications running in the background.     Low performance - EtreCheck report took an unusually long time to run.     x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.     Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information:     MacBook Air (13-inch, 2017)     MacBook Air Model: MacBookAir7,2     1.8 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core     8 GB RAM - Not upgradeable         BANK 0/DIMM0 - 4 GB DDR3 1600         BANK 1/DIMM0 - 4 GB DDR3 1600     Battery: Health = Normal - Cycle count = 483 Video Information:     Intel HD Graphics 6000 - VRAM: 1536 MB         Color LCD 1440 x 900 Drives:     disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)     Internal PCI 5.0 GT/s x4 Serial ATA         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 250.79 GB             disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes)                 disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 149.64 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 481 MB used)                 disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used)                 disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)                 disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used)                     disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used)                 disk1s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes:     disk1s1 - Macintosh HD - Data [APFS Virtual drive]         250.79 GB (Shared - 149.64 GB used, 84.21 GB available, 83.50 GB free)         APFS         Mount point: /System/Volumes/Data     disk1s2 - Preboot [APFS Preboot]         250.79 GB (Shared - 481 MB used, 83.50 GB free)         APFS         Mount point: /System/Volumes/Preboot     disk1s4 - VM [APFS VM]         250.79 GB (Shared - 1.07 GB used, 83.50 GB free)         APFS         Mount point: /System/Volumes/VM     disk1s5s1 - Macintosh HD [APFS Snapshot]         250.79 GB (Shared - 15.33 GB used, 84.21 GB available, 83.50 GB free)         APFS         Mount point: /         Read-only: Yes     disk1s6 - Update         250.79 GB (Shared - 4 MB used, 83.50 GB free)         APFS         Mount point: /System/Volumes/Update Network:     Interface en3: USB 10/100 LAN     Interface en0: Wi-Fi         802.11 a/b/g/n/ac     Interface en2: Bluetooth PAN     Interface bridge0: Thunderbolt Bridge     iCloud Quota: 4.95 GB available System Software:     macOS Big Sur 11.5.2 (20G95)     Time since boot: Less than an hour Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled ⠨    Antivirus software: Apple, ESET, and Kaspersky Unsigned Files:     Apps: 9 Old Applications:     66 x86-only apps System Extensions:     [Running] ESET Real-time File System Protection - version 6.10.910 (ESET, spol. s r.o. - 2021-08-14)⠨        Application: /Applications/ESET Endpoint Security.app - version 6.10.910 (ESET, spol. s r.o. - 2021-08-14)         Description: Real-time file protection     [Running] ESET Device Control - version 6.10.910 (ESET, spol. s r.o. - 2021-08-14)⠨        Application: /Applications/ESET Endpoint Security.app - version 6.10.910 (ESET, spol. s r.o. - 2021-08-14)         Description: Device control     [Running] ESET Firewall - version 6.10.910 (ESET, spol. s r.o. - 2021-08-14)⠨        Application: /Applications/ESET Endpoint Security.app - version 6.10.910 (ESET, spol. s r.o. - 2021-08-14)         Description: Firewall extension filters network traffic based on rules specified by user     [Running] ESET Web and Email Protection - version 6.10.910 (ESET, spol. s r.o. - 2021-08-14)⠨        Application: /Applications/ESET Endpoint Security.app - version 6.10.910 (ESET, spol. s r.o. - 2021-08-14)         Description: Network protection proxy Kernel Extensions:     /Applications/DAEMON Tools.app         [Not Loaded] DAEMONToolsVirtualSCSIBus.kext - com.disc-soft.DAEMONTools.VirtualSCSIBus (Disc Soft Ltd, 1.0.2 - SDK 10.16)     /Applications/ESET Endpoint Security.app         [Not Loaded] esets_kac_64_109.kext - com.eset.kext.esets-kac (ESET, spol. s r.o., 6.10.910 - SDK 10.9)         [Not Loaded] esets_mac_64_109.kext - com.eset.kext.esets-mac (ESET, spol. s r.o., 6.10.910 - SDK 10.9)         [Not Loaded] esets_pfw_64_109.kext - com.eset.kext.esets-pfw (ESET, spol. s r.o., 6.10.910 - SDK 10.9)     /Library/Extensions         [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.3.7) System Launch Daemons:     [Not Loaded] 36 Apple tasks     [Loaded] 196 Apple tasks     [Running] 130 Apple tasks     [Other] 2 Apple tasks System Launch Agents:     [Not Loaded] 16 Apple tasks     [Loaded] 192 Apple tasks     [Running] 126 Apple tasks Launch Daemons:     [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)     [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)     [Running] com.disc-soft.DAEMONTools.DAEMONToolsService.plist (Disc Soft Ltd - installed 2021-07-27)     [Loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist (Disc Soft Ltd - installed 2021-07-27)     [Running] com.eset.esets_daemon.plist (ESET, spol. s r.o. - installed 2021-04-09)     [Loaded] com.eset.esets_pidmapper.plist (ESET, spol. s r.o. - installed 2021-04-09)     [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-07-30)     [Other] com.kaspersky.klnagent.plist (Kaspersky Lab UK Limited - installed 2017-02-27)     [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-14)     [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-14)     [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-08-14)     [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04)     [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) Launch Agents:     [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10)     [Running] com.eset.esets_gui.plist (ESET, spol. s r.o. - installed 2021-04-09)     [Running] com.eset.firewall.prompt.plist (ESET, spol. s r.o. - installed 2021-04-09)     [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-30)     [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-30)     [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-08-14)     [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-08-14)     [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed )     [Running] org.chromium.chromoting.plist (Google, Inc. - installed 2021-07-28) User Login Items:     [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-08-14)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app     [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-08-14)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins:     AdobePDFViewer: 19.008.20071 (Adobe Systems, Inc. - installed 2018-09-20)     AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-09-20) Backup:     Time Machine Not Configured! Performance:     System Load: 1.43 (1 min ago) 2.53 (5 min ago) 2.01 (15 min ago)     Nominal I/O speed: 11.53 MB/s     File system: 76.18 seconds     Write speed: 582 MB/s     Read speed: 1448 MB/s CPU Usage Snapshot:     Type Overall     System: 8 %     User: 14 %     Idle: 78 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     system_profiler (2) 33.28 % (Apple)     trustd (5) 15.92 % (Apple)     WindowServer 11.54 % (Apple)     com.eset.endpoint 5.48 % (ESET, spol. s r.o.)     esets_daemon (2) 5.04 % (ESET, spol. s r.o.) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     mds_stores 1.20 GB (Apple)     Google Chrome Helper (Renderer) (11) 1024 MB (Google, Inc.)     system_profiler (2) 528 MB (Apple)     EtreCheckPro 256 MB (Etresoft, Inc.)     Google Chrome 174 MB (Google, Inc.) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     mDNSResponder 20 KB / 17 KB (Apple)     trustd 31 KB / 3 KB (Apple)     remoting_me2me_host 25 KB / 7 KB (Google, Inc.)     Mail 17 KB / 6 KB (Apple)     apsd 5 KB / 18 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     system_profiler (2) 17 (Apple)     trustd (5) 9 (Apple)     WindowServer 5 (Apple)     com.eset.endpoint 3 (ESET, spol. s r.o.)     esets_daemon (2) 2 (ESET, spol. s r.o.) Virtual Memory Information:     Physical RAM: 8 GB     Free RAM: 45 MB     Used RAM: 4.24 GB     Cached files: 3.71 GB     Available RAM: 3.76 GB     Swap Used: 0 B Software Installs (past 60 days):     Install Date Name (Version)     2021-06-20 MARKETSPEED (2.9.5)     2021-06-29 XProtectPlistConfigData (2149)     2021-06-29 MRTConfigData (1.81)     2021-07-13 iMovie (10.2.5)     2021-07-15 Microsoft Word (16.51.21071101)     2021-07-27 CotEditor (4.0.6)     2021-08-06 macOS 11.5.1 (11.5.1)     2021-08-14 LINE (7.1.0)     2021-08-14 ESET Endpoint Security (6.10.910)     2021-08-14 macOS 11.5.2 (11.5.2)     2021-08-14 Microsoft AutoUpdate (4.38.21080801)     2021-08-14 Chrome Remote Desktop Host (93.0.4577)     2021-08-14 Microsoft Excel (16.52.21080801)     2021-08-14 Microsoft OneNote (16.52.21080801)     2021-08-14 Microsoft Outlook (16.52.21080801)     2021-08-14 Microsoft PowerPoint (16.52.21080801) Diagnostics Information (past 7-30 days):     2021-08-16 10:14:14 Kernel Panic (11 times)         Details:             panic(cpu 1 caller 0xffffff80061c57d6): Kernel trap at 0xffffff80062f4             584, type 6=invalid opcode, registers:         3rd party kernel extensions:             com.disc-soft.DAEMONTools.VirtualSCSIBus     2021-08-15 16:48:28 gamecontrollerd - Crash         Executable: /usr/libexec/gamecontrollerd         Details:             dyld3 mode     2021-08-14 16:17:36 com.apple.WebKit.WebContent - High CPU Use         Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent     2021-08-14 12:38:28 calibre.app - Hang         Executable: /Applications/calibre.app     2021-08-10 11:25:41 Backup and Sync.app - Crash (2 times)         Executable: /Applications/Backup and Sync.app         Details:             objc_msgSend() selector name: updatePath:withStatus: End of report