EtreCheckPro version: 6.7.3 (67032) Report generated: 2022-12-04 19:43:40 Download EtreCheckPro from https://etrecheck.com Runtime: 2:52 Performance: Excellent Problem: Computer is restarting Description: The additional memory was ordered with the computer, I did not install it. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Runaway user process - A user process is using a large percentage of your CPU. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Supported iMac Model: iMac18,3 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (8.82 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.82 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.84 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (357.54 GB used) disk2s6 - Update (APFS) (8 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (8.82 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.82 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.84 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (357.54 GB used) disk2s6 - Update (APFS) (8 MB used) disk3 - Seagate Backup+ BK 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M*******T (MS-DOS FAT32) 999.86 GB disk4 - Lexar USB Flash Drive 64.02 GB External USB 480 Mbit/s USB disk4s1 - L*****4 (MS-DOS FAT32) 64.02 GB Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 8.82 GB Shared values Size: 1.03 TB Free: 653.83 GB Available: 728.85 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 1.84 GB Shared values Size: 1.03 TB Free: 653.83 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 1.03 TB Free: 653.83 GB disk2s5 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 357.54 GB Shared values Size: 1.03 TB Free: 653.83 GB Available: 728.85 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 8 MB Shared values Size: 1.03 TB Free: 653.83 GB disk3s2 - M*******T Filesystem: MS-DOS FAT32 Mount point: /Volumes/M*******T Size: 999.86 GB disk4s1 - L*****4 Filesystem: MS-DOS FAT32 Mount point: /Volumes/L*****4 Size: 64.02 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.0.1 (22A400) Time since boot: About 6 hours Notifications: EtreCheckPro.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Old Applications: 6 x86-only apps System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 187 Apple tasks [Running] 157 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 193 Apple tasks [Running] 176 Apple tasks Launch Daemons: [Not Loaded] com.audiojinglex.soundtree.agent.plist (Shuxun Liao - installed 2022-12-01) [Not Loaded] com.piriform.ccleaner.engine.xpc.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.services.submit.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.services.xpc.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.uninstall.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.update.xpc.plist (Not signed - installed ) Launch Agents: [Not Loaded] com.piriform.ccleaner.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.update.plist (Not signed - installed ) Audio Plug-ins: Audiojingle: 1.7.0 (Shuxun Liao - installed 2022-12-01) Speaker Audio Recorder: 0.1.1 (Wondershare Software Co., Ltd - installed 2022-03-08) Backup: Auto backup: Yes Destinations: T**********E [Local] (Last used) Total size: 4.00 TB Total number of backups: 33 Oldest backup: 2022-09-25 08:12:22 Last backup: 2022-12-02 23:24:30 10 local snapshots Oldest local snapshot: 2022-12-02 23:20:01 Last local snapshot: 2022-12-04 13:31:30 Performance: System Load: 2.13 (1 min ago) 1.81 (5 min ago) 1.70 (15 min ago) Nominal I/O usage: 4.78 MB/s File system: 26.45 seconds Write speed: 852 MB/s Read speed: 1514 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mds_stores 182.74 % (Apple) UVFSService (2) 10.86 % (Apple) kernel_task 7.20 % (Apple) EtreCheckPro 4.12 % (Etresoft, Inc.) WindowServer 3.30 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 724 MB (Apple) EtreCheckPro 700 MB (Etresoft, Inc.) Mail 204 MB (Apple) mds_stores 179 MB (Apple) Dock 167 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 334 KB (Apple) Mail 2 MB / 171 KB (Apple) netbiosd 50 KB / 16 KB (Apple) apsd 14 KB / 42 KB (Apple) rapportd 17 KB / 16 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) UVFSService (2) 5 (Apple) WindowServer 2 (Apple) livefileproviderd 2 (Apple) Safari 1 (Apple) mds_stores 1 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 14.14 GB Used RAM: 5.32 GB Cached files: 4.54 GB Available RAM: 18.68 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-10-25 iMovie (10.3.5) 2022-10-25 Safari (16.1) 2022-10-25 macOS 12.6.1 (12.6.1) 2022-10-26 SII Smart Label Printer (1.5.0.2) 2022-10-26 Smart Label Printer v1.8.2 (1.0) 2022-10-26 DYMO Label v.8 (1.0) 2022-10-28 TuneFab Apple Music Converter-1.7.7 (1.7.7) 2022-11-07 MirrorMeister (1.1) 2022-11-07 macOS 13.0 (13.0) 2022-11-10 XProtectPlistConfigData (2165) 2022-11-10 LanScan (6.8.1) 2022-11-12 Malwarebytes for Mac (1.0) 2022-11-16 Duplicate File Finder (7.0.3) 2022-11-17 Inkjet Extended Survey Program (5.6.0) 2022-11-17 Canon IJ Scan Utility Lite (4.0.1) 2022-11-17 Canon Easy-PhotoPrint Editor (170) 2022-11-17 Speed Dial Utility2 (221) 2022-11-17 Printer Registration (1.9.0) 2022-11-26 Microsoft Office for Mac 2011 (14.0.0) 2022-11-27 Google Earth (1.3.17.192) 2022-11-29 Pages (12.1) 2022-11-29 Numbers (12.1) 2022-11-29 Keynote (12.1) 2022-12-01 macOS 13.0.1 (13.0.1) 2022-12-02 MRTConfigData (1.93) 2022-12-02 XProtectPayloads (84) 2022-12-02 CCleaner (2.7.166) Diagnostics Information (past 7-30 days): 2022-12-04 19:22:49 UVFSService High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/UVFSXPCService.framework/Versions/A/XPCServices/UVFSService.xpc/Contents/MacOS/UVFSService 2022-12-04 00:17:46 Kernel Panic Details: Nested panic detected - entry count: 2 panic_caller: 0xffffff801b74bc0 7 2022-12-03 23:06:42 WindowServer High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2022-12-03 06:16:06 Kernel Panic Details: panic(cpu 1 caller 0xffffff800414aee3): Kernel trap at 0xffffff800710f de3, type 14=page fault, registers: Panicked task 0xffffffa8e35a6638: 5 threads: pid 1807: mediaanalysisd 2022-12-03 01:40:49 Kernel Panic Details: panic(cpu 3 caller 0xffffff800414aee3): Kernel trap at 0xffffff8004126 17d, type 14=page fault, registers: Panicked task 0xffffff905c0a19d8: 4 threads: pid 1123: mdworker_shared 2022-12-03 01:15:26 Kernel Panic Details: panic(cpu 1 caller 0xffffff801acd391a): watchdog timeout: no checkins from watchdogd in 94 seconds (176 total checkins since monitoring last enabled) Panicked task 0xffffff956a4cc218: 236 threads: pid 0: kernel_task End of report