EtreCheck version: 5.4.8 (5091) Report generated: 2019-12-31 11:03:34 Download EtreCheck from https://etrecheck.com Runtime: 6:53 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Low performance - EtreCheck report took an unusually long time to run. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 2133  BANK 1/DIMM0 - 4 GB DDR4 2133  Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 79.99 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 79.99 GB used, 926.70 GB available, 913.87 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 913.87 GB free) APFS Mount point: /private/var/vm disk2s2 - Flash Player 16 MB (16 MB used) Mac OS Extended Disk Image Mount point: /Volumes/Flash Player Owners enabled: No Read-only: Yes Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G103) Time since boot: About 19 days Notifications: EtreCheck.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and McAfee Unsigned Files: Login Item: ~/.Trash/CheatSheet 6.46.59 pm.app System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 169 Apple tasks [Running] 116 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 167 Apple tasks [Running] 128 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-07) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-07) [Not Loaded] com.mcafee.McAfeeSafariHost.plist (? 0 - installed 2018-12-26) [Running] com.mcafee.menulet.plist (McAfee, Inc. - installed 2019-09-20) [Running] com.mcafee.reporter.plist (McAfee, Inc. - installed 2019-09-20) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-13) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-11-23) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-21) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-07-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-07) [Running] com.mcafee.PeriodicScan.plist (McAfee, Inc. - installed 2019-09-20) [Running] com.mcafee.cspd.plist (McAfee, Inc. - installed 2019-07-17) [Loaded] com.mcafee.datupdate.plist (McAfee, Inc. - installed 2019-09-20) [Loaded] com.mcafee.genutility.plist (McAfee, Inc. - installed 2019-09-20) [Loaded] com.mcafee.productupdate.plist (McAfee, Inc. - installed 2019-09-20) [Not Loaded] com.mcafee.ssm.ScanFactory.plist (? 0 - installed 2019-09-20) [Not Loaded] com.mcafee.ssm.ScanManager.plist (? 0 - installed 2019-09-20) [Running] com.mcafee.virusscan.fmpd.plist (McAfee, Inc. - installed 2019-09-20) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-12-26) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-12-09) User Login Items: [Loaded] Fitbit Connect Menubar Helper (Fitbit, Inc. - installed 2019-02-20) Application /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app [Not Loaded] LoginHelper (App Store - installed 2019-10-29) Modern Login Item /Applications/Handy Calculator.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-12-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-12-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WunderlistHelper (App Store - installed 2019-11-02) Modern Login Item /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app [Loaded] CheatSheet 6.46.59 pm (? - installed 2018-12-26) Application ~/.Trash/CheatSheet 6.46.59 pm.app Internet Plug-ins: Flash Player: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-11) FlashPlayer-10.6: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-11) Web Control: 10.2.0 (McAfee, Inc. - installed 2019-11-16) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-19) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-09-19) AirPlay: 2.0 (Apple - installed 2019-09-19) AppleAVBAudio: 760.6 (Apple - installed 2019-09-19) BridgeAudioSP: 5.52 (Apple - installed 2019-10-24) iSightAudio: 7.7.3 (Apple - installed 2019-09-19) Safari Extensions: McAfee SiteAdvisor - McAfee, Inc. (installed 2019-11-16) 3rd Party Preference Panes: Flash Player (installed 2019-11-23) Time Machine: Time Machine Not Configured! Performance: System Load: 1.01 (1 min ago) 1.28 (5 min ago) 1.44 (15 min ago) Nominal I/O speed: 0.09 MB/s File system: 56.62 seconds Write speed: 79 MB/s Read speed: 66 MB/s CPU Usage Snapshot: Type Overall System 4 % User 4 % Idle 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 27.57 % (?) EtreCheck 3.73 % (App Store) photolibraryd 0.33 % (Apple) com.apple.WebKit.Networking 0.20 % (Apple) appstoreagent 0.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 817 MB (App Store) Photos 169 MB (Apple) Safari 108 MB (Apple) AppleSpell 83 MB (Apple) Finder 74 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 15 MB / 2 MB (?) SystemUIServer 0 B / 64 B (Apple) com.apple.siri.ClientFlow.ClientScripter 0 B / 0 B (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 20 MB Used RAM: 5.46 GB Cached files: 2.52 GB Available RAM: 2.54 GB Swap Used: 60 MB Software Installs (past 30 days): Install Date Name (Version) 2019-12-02 Debit & Credit (3.2.6) 2019-12-11 Microsoft Excel (16.32.19120802) 2019-12-11 Microsoft OneNote (16.32.19120802) 2019-12-11 Microsoft Outlook (16.32.19120802) 2019-12-11 Microsoft Word (16.32.19120802) 2019-12-11 Microsoft PowerPoint (16.32.19120802) 2019-12-11 Adobe Flash Player (32.0.0.303) 2019-12-13 XProtectPlistConfigData (2110) 2019-12-13 MRTConfigData (1.51) 2019-12-22 World of Cubes (3.6) 2019-12-31 EtreCheck (5.4.8) Diagnostics Information (past 7-30 days): 2019-12-31 10:05:07 Fitbit Connect.app Crash Executable: /Applications/Fitbit Connect.app 2019-12-26 20:11:39 Fitbit Connect Menubar Helper.app Crash Executable: /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app 2019-12-26 20:09:27 WindowServer Crash Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2019-12-24 15:15:02 GPU:IG MetalDevice for accelerator(0x4933): 0x7fcdad619b88 (MTLDevice: 0x115c c8000) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleInt elFramebuffer@0 Assertion failed: (isReady - DisplayID: 0x4280480 Surface Use Counts: 1(1) 12(3) 13(1) FB RegID: 4294968325, On Glass SurfaceIDs: 1 13 12, Transactions: [ Ac tive: SurfaceID: 1 ] [ Waiting: SurfaceID: 13 ] [ Waiting: SurfaceID: 12 ], Surface Use Counts: 2(0) 3(1) FB Driver Info: 0x11 0xffff 0x2 0xffffffff 0x0 0x46600000 0x46600020 0 x1 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x1000005 0xc00000e 0x100000e 0x1000010 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0 x0 0x0 0x0 0x0 0x0 0x0 0x0 ), function CoreDisplay_NotReady, file /BuildRoot/Library/Caches/com.a pple.xbs/Sources/CoreDisplay/CoreDisplay-110.18/CoreDisplay/Display/Di splay.cpp, line 2538. Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report